Valutazioni basate su 855 recensioni verificate

4,0 su 5
88% degli ospiti consiglia questa struttura
4,2 Pulizia della camera
4,2 Servizio e personale
4,1 Comfort in camera
4,0 Condizioni dell’hotel
Recensioni verificate di Expedia
2 su 5
di un viaggiatore verificato da Fort Myers

Arrival a nightmare for a weary traveller...

Data di pubblicazione: 2-giu-2017
Pro: Clean and convenient.
Contro: Train their staff to be seriously customer focused.
Posizione: Pretty much outside the city and a long drive to get to the best places in town.
The free airport shuttle service was a bad experience and not worth writing about. We want to forget the whole experience. Our reception was not a happy affair and took too long just to get into our room. During the end of our stay was when things slowly picked up for the better. I personally would choose to stay elsewhere. First impressions are huge. Not a good one this time around.
Commenti Hotel
9-giu-2017 di Best Western Hotels & Resorts , Hotel
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again.
2 su 5
di un viaggiatore verificato

disappointed

Data di pubblicazione: 24-mag-2017
had difficulty getting hot water in tub there was rust in the wall of the tub near over flow drain the only eggs offered at breakfast had ham in them - not good for kosher or vegetarians had no water for the several hours of second day had a difficult time getting clerk at desk to acknowledge me at check out then she was very rude
4 su 5
Consigliato
per Tutti
di un viaggiatore verificato da Ottawa, Ontario

Convenient to airport.

Data di pubblicazione: 8-mag-2017
We enjoyed our stay. No problem checking in 3 hours early without advance notice.
5 su 5
Consigliato
per Tutti
di un viaggiatore verificato

Sauber und guter Komfort

Data di pubblicazione: 22-apr-2017
Für die letzten 2 Nächte vor dem Abflug waren wir im Best Western Airport Inn und mit dem Zimmer, dem Frühstück und dem kleinen Pool sehr zufrieden.
5 su 5
Consigliato
per Tutti
di un viaggiatore verificato

Data di pubblicazione: 15-apr-2017
Our flight was cancelled n we needed a hotel. Heather went out of her way to make sure we were well taken care of. Everyone that works there were really super nice!!!
2 su 5
di un viaggiatore verificato

not for me

Data di pubblicazione: 12-apr-2017
Check in employee was more interested in Johnny. Room door handle was broke. The shower soap was dripping down the tub. The handle in the tub was broke and hard to get to function. IMHO, not even close to 4
4 su 5
Consigliato
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di un viaggiatore verificato da Philadelphia, PA

Great staff nice property convenient location woul

Data di pubblicazione: 11-apr-2017
We were greeted by a very pleasant and helpful staff members and the lobby and rooms were very clean. The shampoo dispenser in the shower was broken so fortunately we already had our own hair products. The room was comfortable and had hard surface flooring which was nice because It elt very clean. The air-conditioner seems to cycle slowly so it did get a little warm at some periods through the night. The only real negative was the hot tub was dirty and the water smell bad. Otherwise it was a great property with a great staff and A convenient location. The shuttle driver was very accommodating and helpful and I would definitely stay there again
4 su 5
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per Tutti
di un viaggiatore verificato

Data di pubblicazione: 5-apr-2017
Very friend Staff. Rooms and bathrooms were clean.
3 su 5
di un viaggiatore verificato

Overpriced

Data di pubblicazione: 28-mar-2017 su Hotels
Eh. The ebtrance looked old and not kept up. Inside was better. Disappointed at the breakfast when its described as a full brkfast but theres no meat ever served i was told. Didnt think the place was worth the price.
3 su 5
di Craig

Nice hotel, but...

Data di pubblicazione: 26-mar-2017 su Hotels
Nice hotel, best rate in the area, close to Twins spring training. Really nice looking room - we had a suite of sorts, but it STUNK. Don't get an accessible room. We didn't ask for one, but got one. It had an odd odor, but we were only in the room to change quickly and head to the beach. When we got back, it really stunk. We realized the shower was accessible and the water just flowed across the bathroom. The people before us must have really flooded it because the carpet was wet and SMELLED HORRIBLY. It was late and my kids were tired, so I didn't ask to switch rooms since it was only the one night. The only other issue was the breakfast. Food was fine, but they refused to fill it after 9:30 and they ran out of a lot of things that they refused to refill. It was daylight savings, so the kids slept until I dragged them out of bed at 9:30 so we could eat. Unfortunately, they wouldn't make any more hashbrowns, put out waffle mix, or refill the juice for us, even though breakfast was supposed to go until 10. Honestly, if we would have been there a day earlier or later and not in an accessible room, this would be a great place. But the above issues spoiled it for us.