Valutazioni basate su 924 recensioni verificate

4,0 su 5
87% degli ospiti consiglia questa struttura
4,2 Pulizia della camera
4,2 Servizio e personale
4,1 Comfort in camera
4,0 Condizioni dell’hotel
Recensioni verificate di Expedia
3 su 5
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di un viaggiatore verificato

Data di pubblicazione: 29-apr-2018
Air conditioner very noisy could not shut it off. Not much sleep that night.
Commenti Hotel
4-mag-2018 di Holly S, Hotel
Thank you for your response, if you could please contact us regarding what rooms you stayed in at the property so we can make sure to have maintenance fix the AC unit. I apologize that you did not get much sleep and I hope you will give us a second chance.
4 su 5
Consigliato
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di un viaggiatore verificato

Near all the stuff

Data di pubblicazione: 13-apr-2018
5 minutes from the airport with plenty of restaurants and shopping on the main strip. About a half hour north or south takes you to many beaches, restaurants and activities so a good location. Hotel breakfast was decent. Coffee always fresh and hot. Comfy beds with soft sheets and big towels. Pool was clean. Hot tub was very cold. Stafff were great. For a 3.5 star hotel I'd stay again.
Commenti Hotel
16-apr-2018 di Holly S, Hotel
Thank you Jess for your review of our property. I love being able to read out comments such as yours during our staff meetings! Thank you and I hope you will stay with us again!
4 su 5
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di un viaggiatore verificato

Ran out of Breakfast food

Data di pubblicazione: 12-apr-2018
At 8:45 the breakfast food was mostly gone except for cereal
Commenti Hotel
16-apr-2018 di Holly S, Hotel
Thank you for your review, I apologize that the breakfast was not restocked for you at that time! I hope you will return and let us show you are usual breakfast runs.
3 su 5
Consigliato
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di un viaggiatore verificato

Data di pubblicazione: 11-apr-2018
Needs some cleaning. Bathrooms weren’t very clean.
Commenti Hotel
17-apr-2018 di Holly S, Hotel
We appreciate your feedback, we hope you will give us another chance.
3 su 5
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di un viaggiatore verificato

Close to airport. Decent breakfast.

Data di pubblicazione: 4-apr-2018
Good location to highway and airport. Friendly day staff. Decent breakfast, terrible Folgers coffee but Dunkin and Starbucks across street. Rooms not as clean as if like, bathroom in particular, toilet backed up. Called front desk to have toilet looked at and an earlier room cleaning, neither was done. Shampoo, conditioner containers didn't work and entire hotel was out of bodywash. 1st night woke up to party slamming cabinets at 3 am above me. Not sure I would recommend long term, just quick stay for airport.
Commenti Hotel
16-apr-2018 di Holly S, Hotel
Thank you K for your review. I apologize for the experiences you went through during your stay this is not a usual for our property. I hope you will give us another chance at the property to show you our usual standard.
3 su 5
di un viaggiatore verificato da L.I. NY

Data di pubblicazione: 31-mar-2018
Pro: Location - it was right where I needed to be.
Contro: More attention to detail.
Nothing glares out as being wrong. The attention to detail is missing. E.g. Three weeks after daylight savings time began, the clock in the breakfast area still showing standard. Ice machine on third floor has not been operational for a while-all bone dry. Felt like entire staff did their job to the letter, nothing extra, unless asked.
Commenti Hotel
16-apr-2018 di Holly S, Hotel
Thank you Dave for your review getting feedback from our guests helps us improve for the future and of course set our clocks properly! I hope you will stay with us again in the future.
5 su 5
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di un viaggiatore verificato da Markham

Great Hotel

Data di pubblicazione: 14-mar-2018
The staff was very friendly and accommodating- shuttle service was handy as we didn’t have a car there . Breakfast was delicious and had coffee and tea and fruit available all the time . Would definitely go back , hopefully stay a little longer . Glad they recommended it !
Commenti Hotel
19-mar-2018 di Holly, Hotel
Thank you so much Colleen for your kind words. We love receiving feedback from our guests and we hope you will return soon and as you said stay a little longer!
4 su 5
di un viaggiatore verificato

Data di pubblicazione: 20-feb-2018 su Hotels
Commenti Hotel
21-feb-2018 di Holly Samson, Hotel
Thank you for your reviewing our hotel, I hope you stay with us again soon!
5 su 5
Consigliato
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di un viaggiatore verificato

Very brief stay to catch a very early am flight

Data di pubblicazione: 20-feb-2018
My daughter left her school class pet - a stuffed grey husky dog “SLUSH” in the bed. When I called later in the morning Heather quickly went to check the room and retrieved him. Slush is on his way home and back to school!
Commenti Hotel
21-feb-2018 di Holly Samson, Hotel
I am so glad that Slush made it home safely! We hope you will choose to stay with us again in the future!
4 su 5
di un viaggiatore verificato da Wisconsin

short stay

Data di pubblicazione: 18-feb-2018 su Orbitz
Pro: stay here twice a year
Contro: rooms getting old
Posizione: airport is our reason for staying
bumped up to presidential sweet. no idea why, very nice experience.
Commenti Hotel
21-feb-2018 di Holly Samson, Hotel
Thank you Greg for reviewing the property I hope you enjoyed the presidential sweet! We hope you will return in the future!