Could have been perfect!
After driving 9 hours to get here we were very tired. The covers were turned down on the bed and a large dark spot could be seen beneath the sheet so we took the sheet off. There was about a 4”x6” fresh blood stain on the mattress pad. Very unbelievable that we had paid this much money and drove this far and our vacation start like this. The manager was called and we were told the housekeeper didn’t know what to do because he didn’t have another mattress pad and there was a washing machine in the condo! So he left it and put clean sheets over it. He had a 40 min drive to get the sheets to us. So that sent everyone in a tailspin Of stripping every bed of its linens and washing them because we didn’t trust housekeeping. This made for a very late night for all of us including our grandchildren who were exhausted and very irritable at this point. Finally we all get to bed and the first coffee cup we pull out has something grainy in the bottom of it which prompted us to put every dish and pot and pan thru the dishwasher before using them. Junk food for breakfast because again we didn’t trust the housekeeping. We could have called but at this point why? Should not have happened in the first place. The dirty cup probably would have never been an issue. We would have just picked up another one but the blood issue that could contaminate with who knows what was too much. Finally we go on the beach and have a good time. We have always rented units with a jacuzzi because of arthritis issues so I fill the tub up, crawl in and jacuzzi doesn’t work. There was a picture hanging in the hall that fell off and hit the floor every time a bedroom or bathroom door was shut. We finally took it off the wall until we left. While asleep on Wednesday night we woke up to a big thud and a metal leaf sculpture had fallen off the wall onto our nightstand. The nail had fell out of the wall so I just propped it up on the night stand and left it. Ice maker in fridge dumped ice everywhere and freezer missing shelves. I’ve never complained in my life about where i stayed but this really rattled all of us. Again we probably would have overlooked everything else if not for the blood episode and feel that this was very negligent being both my daughters are in the medical profession. This doesn’t have to be posted because we wish no ill will on this beautiful place or its owners. We just wanted you to know our concerns so it doesn’t happen again. Thank you