Hotel a Franklin

“Hay cucaracheras en la habitación ”

“The room was clean. Staff was fine. Our tub held water and did not drain properly. The usb plugs next to the beds did not work. There was a loud group staying on the floor above us, and there was stomping and yelling and kids knocking on our door and running down the halls well after 11pm. We usually stay here when visiting family, but this is the last time we will stay here. It has gone downhill recently.”

“la picina estaba llenísima de cloro ”

“Great stay, breakfast good, clean rooms recommend. ”

“We had hair behind the door in the bathroom. Then when we pulled back the blankets of our bed there was a wad of hair, hole in the sheet and something dried on the flat sheet. When my husband took a shower his towel had a large worn hole in it. At check in i was informed that the $60 deposit per room was cash only”

“The heat didn’t start getting warm until the next morning we checked in at 8pm and then when time to check out the 3rd shift worker left before the 1st worker got in. So I had to double back to get my deposit. We waited for about 30 mins with no employee on site. I live out of town had a appoint appointment so for me to have to double back was very inconvenient. ”

“It was great!”

“Worn out linen very old , dirty blanket ,old uncomfortable matress ,chair riped off leather , no staff electronic check in over screen .Never stay again ”

“Breakfast is excellent ”

“This property was clean and the room was accommodating for families with multiple kids. Breakfast was somewhat limited but fine for us. The issues experienced in the room included outlets not working. We had 9 devices to charge after busy days and we struggled to have them fully charged for the next day. Also the temperature in the room was difficult to manage. The air blew constantly even when turning up the temperature. The fridge was minimally used but when we put stuff in, it would not make...

“The staff and hotel itself was amazing. Let me start by saying the room was beautiful and clean. A lot of room and the staff was friendly. Breakfast was really good. I can not complain about anything. My boys, husband and I love it. ”

“Great breakfast, nice staff, super clean and comfy bed!”

“Booked a medically necessary room with roll in shower and it was not avaliable when we arrived. No management available that night or morning or the following day when I called. Filed a case with the hotel chain but have yet to get a response from management. ”

“Good room and breakfast ”

“Staff friendly ”

“The room was clean and in good condition. The beds were comfortable. The snacks and breakfast were delicious.”

“Everything was fine”

“This was our first stay at a Residence Inn in the Marriott line and we will definitely be staying again, given the full kitchen, plates, cups, cutlery...in what appeared to be a new property!”