Hotel vicino a Franklin Public Library - Franklin

“The room was clean. Staff was fine. Our tub held water and did not drain properly. The usb plugs next to the beds did not work. There was a loud group staying on the floor above us, and there was stomping and yelling and kids knocking on our door and running down the halls well after 11pm. We usually stay here when visiting family, but this is the last time we will stay here. It has gone downhill recently.”

“Estoy esperando que me regresen el dinero ( así hablamos con el hotel !! Aguardo saber cómo sigue el proceso ”

“Yes the breakfast was great Dinner was great last night. Staff was very friendly and polite The room was clean beside behind the 2 end tables on the floor . Other wise than that , it was great. And the hot tub felt great on mine and my wife's body. Thank you & God Bless ”

“The warming cabinet did not keep the food warm. The pool was closed for maintenance. ”

“The hotel and staff was very nice and in a safe area. My only issue was that the beds and pillows weren’t comfortable for me. Too firm and hard to sleep on. ”

“Worn out linen very old , dirty blanket ,old uncomfortable matress ,chair riped off leather , no staff electronic check in over screen .Never stay again ”

“My room smelt of cigarettes and blankets had lots of burn holes. On the website while booking it states free breakfast which is incorrect. They only offered coffee and orange juice. ”

“Pool was ok. Staff friendly.”

“The heat didn’t start getting warm until the next morning we checked in at 8pm and then when time to check out the 3rd shift worker left before the 1st worker got in. So I had to double back to get my deposit. We waited for about 30 mins with no employee on site. I live out of town had a appoint appointment so for me to have to double back was very inconvenient. ”

“Great Stay! Thx”

“I had a good stay at Extended Stay America. The room was simple but very clean, and the hotel was very pet friendly. The pet fee was also very reasonable. A nice, easy place to stay.”

“It was great!”

“This website sent me to a hotel that was under renovation and not in service. I arrived at 11:30 pm. It took a half hour to reach a customer service person. And then another half hour for that person to Not reach the hotel! Because it wasn’t in service!!! Ridiculous!!!!”

“Yes it was hot n fresh and good”

“The room was disgusting.There was black mold in the bathroom.They charged my card twice for a one night. Stay when I've tried to call them 2. Resolve it they won't answer the phone if I could give 0 stars. I would”

“We had hair behind the door in the bathroom. Then when we pulled back the blankets of our bed there was a wad of hair, hole in the sheet and something dried on the flat sheet. When my husband took a shower his towel had a large worn hole in it. At check in i was informed that the $60 deposit per room was cash only”

“Still has not refunded me 25 dollar security deposit.”