Chalet a Galdeano

“Superbe hôtel, personnel très serviable et très sympathique. Très bien situé dans Estella-Lizarra”

“Before I arrived at the hotel, I tried multiple times to communicate with the hotel via the Expedia messaging system. I never got a reply. All I got was a message to say that I need to fill in the registration form before a password to enter the premise will be given to me 24 hours before I check in, and that there is no one at the premise’s reception. Because I don’t speak Spanish, I wanted to communicate with the premise to make sure they had received all my information. I never got a...

“Desde el principio la comunicación con el personal ha sido hostil. Hicieron caso omiso de mis peticiones. En una localidad donde no hay servicios, tienen inhabilitado el microondas. No se puede calentar ni un vaso de agua para hacer una infusión. El bar restaurante cerrrado todos los días. Ausencia de personal. Ten envían un código de acceso y se quedan tan anchos.Dicen "vistas a la montaña", lo que no dicen es que además a los contenedores de basuta y a los tubos de refrigeración. Nada de...

“The property was new and lovely and clean. Check in was a little confusing but a staff member was on hand via a button at the door to assist. There was a muffin. tea and coffee facilities however the coffee machine was not working. Bed and bedding wax wonderfully comfortable and the bathroom had soap and shampoo provided.”

“A fantastic hotel. The staff couldnt have been more helpful or friendly. A beautiful hotel in a beautiful location.”