Hotel vicino a Gallery 62 West - Grafton

“Very nice”

“Breakfast 24/7 free bottled water and fresh cookies on arrival. Clean well maintained pool, easy to find ice machines, clean everything! Morgan, front desk man was excellent. Jewel of an employee you got there in him. All staff pleasant and cheerful! Room spacious, quiet and very clean. Wonderful over all stay. A+++”

“Nice stay.. the outside entry door had a few problems..”

“Room was very adequate for the price of the hotel. Bed was quite comfortable (mattress not too firm). I was put in a handicap assessable room, and it was not convenient for me to use the shower since I’m not handicapped (water pressure was low and water got all over the bathroom floor). I was one of the last people for breakfast, but from what I could see and taste, the breakfast was not very good. But it was included in the price.”

“Loved the kitchenette”

“Maid left our door open, we had items taken and have had zero follow up from the hotel nearly 4 days later. When reported to the front desk staff, she was rude and unhelpful- seemed to care O%. I have had to email and call corporate to even find out what the policy is for this. Terrible customer service from the front desk- had she handled things better and shown any concern for over 2k in missing property, I’d not have been as mad. We stay Mariotts all the time and this hotel was poorly...

“They do not have anyone bring towels or clean rooms except every three days. Pool is so warm and strong with chemicals its not enjoyable. Breakfast was great, different each day and options. Required rooms close with family staying months before coming and had us on separate floors. I will be looking at other options for our next trip.”

“👍”

“They added a few things to the breakfast bar. Coffee is great. Staff is wonderful. This is my second time staying there. Easy access to everything in the area. The rooms could be swept better. But not complaining.”

“We very much enjoyed our stay at this Holiday Inn Express. The breakfast was beyond expectations and the fresh coffee bar outstanding. The room was spacious and modern. We loved the soft sheets and pillow selections. We were able to keep the temperature just right for a good nights sleep. Will stay here again!”

“Stayed for a week, loved the room. No complaints, would stay again if I’m ever in the area! 10/10 recommend.”