Castelli a Gatlinburg

“I appreciated the location, close to the Great Smoky Mountains NP and downtown Gatlinburg, the courtesy of the reception staff, the free parking. The breakfast could be improved for variety and quality”

“Great view, caring staff!”

“Awesome”

“Everything with the cabin was amazing. It was clean and had everything we needed for our stay. Will definitely book again!”

“The only reason I gave communication a 4 star is because we had a tiny bit of trouble getting ahold of someone when our code didn’t work to enter their property. Once we got ahold of them, the maintenance man arrived very quickly and got the problem resolved. He even went above and beyond by helping to get the plug in solution resolved so we could watch the UFC fights on our fire stick. We were in town for a soccer tournament that was being held at the Rocky Top Sporting Complex and so this...

“Everything was great”

“Everyone here from the staff to the other guests were amazing. The only thing that happened that could be considered negative was the elevator broke down while we were on it and wouldn't open its doors. We called the front desk from a cell phone and they immediately jumped into action to ensure we were ok with our baby and that the elevator was back up and running in a timely manner. I will not fault them for the elevator as it was not their fault and we were only stuck on it for approximately 2...

“The cabin was very clean, necessary amenities were there. Overall, it was a great stay.”