Valutazioni basate su 895 recensioni verificate

3,6 su 5
78% degli ospiti consiglia questa struttura
3,8 Pulizia della camera
3,8 Servizio e personale
3,8 Comfort in camera
3,5 Condizioni dell’hotel
Recensioni verificate di Expedia
5 su 5
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di un viaggiatore verificato da US

Wonderful place! Will stay again!

Data di pubblicazione: 21-nov-2016
We went on a Wednesday and there was hardly no one else there. Staff was wonderful and friendly, room was very clean and bed was nicer than expected, very comfy. On Friday and Saturday it got more crowded and a bit more noisy but not bad. Having a fireplace and balcony was so wonderful. We will definitely stay again!
2 su 5
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di un viaggiatore verificato da US

Just okay for overnight stay.

Data di pubblicazione: 18-nov-2016
Pro: Location
Contro: Odor removed.
Posizione: Less than a mile from my favorite breakfast spot, Pancake house.
Room had a disgusting smell and dog in the next room barked continuously. Checked in late left early. Nice shower. Just okay but suited its purpose.
5 su 5
di un viaggiatore verificato

Great room for the price.

Data di pubblicazione: 9-nov-2016 su Hotels
Excellent room for the price. Beautiful flooring. Great fireplace. Great place to stay. Breakfast was awesome. Staff was really in top of keeping everything stocked.
5 su 5
di un viaggiatore verificato

Beautiful View and Spacious Room

Data di pubblicazione: 7-nov-2016 su Hotels
Our overnight stay at Quality Inn & Suites was an absolute pleasure. Myself and two children immensely enjoyed the spacious room, friendly staff, beautiful view and easily accessible shops and restaurants.
4 su 5
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di un viaggiatore verificato da Louisville Ky

Great place near the main street

Data di pubblicazione: 7-nov-2016
Room was good. You can tell they took some time to update recently. The rooms had a fresh look. When we wanted to get to the park, the Bypass was just up the road towards Pigeon Forge so we didn't have to deal with too much traffic from the main drag. We were able to comfortably walk to the main shopping and food in Gatlinburg. The pool was closed but still looked pretty. In room microwave, fridge, and fireplace make the room really cozy.
3 su 5
di un viaggiatore verificato da US

Bad location

Data di pubblicazione: 2-nov-2016
Posizione: Within walking distance of the Mountain Coaster, Hillbilly Golf, and a city tram.
They have started to update this hotel, but it needs more attention in public spaces and bathrooms. The new wood looking vinyl flooring looks nice, but beware you can hear your upstairs neighbor's every step. The elevator was very sketchy. Not within walking distance to the city center which we figured out is a major disappointment as there is NO public parking.
5 su 5
di un viaggiatore verificato

Location Location Location!

Data di pubblicazione: 31-ott-2016 su Hotels
Pros: Excellent location to Gatlingburg attractions and Smoky Mountains, within walking distance to Ripleys and Gatlinburg town. Free Parking. The room was big! Comfortable bed and soft pillows. Room included table and chairs, it was a plus as I sometimes have a laptop. Breakfast was included as well as Wi-Fi. Cons:I did not find anything wrong with this hotel. Only a tour bus showed up early and was left turned on for long time in the back of the parking lot which wake me up, but that should be common in any hotel. Suggestion to staff: ask tour bus driver to not let the bus turned on in the parking lot, in consideration to other guests of the hotel. Overall: Definitely highly recommended if you will be visiting Gatlinburg or the Smoky Mountains! Very happy with my stay.
4 su 5
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di un viaggiatore verificato da IL

Data di pubblicazione: 30-ott-2016 su Orbitz
Pro: Rooms are spacious and fireplaces are a nice touch. Not too far from the main street with all the attractions - set in a quiet part of downtown Gatlinburg. Hotel desk staff is nice and informative.
Contro: The signage for the elevator and office from the back parking lot is a bit misleading. You need to take the ramp which winds 50 feet from the hotel and then switches back - or you can haul your baggage up the stairs to the left of the sign. Also this hotel caters to bus tours. Breakfast can be congested between 7 and 8:30 am.
Posizione: Hotel is not far from downtown Gatlinburg and attractions/shopping. Trolley stops by the hotel.
3 su 5
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di un viaggiatore verificato

Better than I expected

Data di pubblicazione: 28-ott-2016
Pro: Location, rate, non carpeted floors...and the fact that I've been satisfied with the brand, Quality.
Contro: Minor point, but the shower/tub walls had a horrid design and color choice.
Posizione: On the "quiet end of town...
I attended a class for a week at Arrowmont in Gatlinburg. I couldn't stay on campus, so chose the Quality Inn because of it's location, rate, and the fact that it has rooms with no carpet. With all the visitors Gatlinburg has during the year I was leary of any motel/hotel over a couple years old...with a reasonable rate. Ill have to say I was pleasantly surprised. The room was clean, had a little balcony, and the bed, though sqeaky, was comfortable. Hotel staff, especially housekeeping, was friendly and accommodating. Breakfast was ok, but I brought my own. Walls were a bit thin, but not loud noises just a noise. Overall it was ok for my purposes.
4 su 5
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di un viaggiatore verificato da US

Data di pubblicazione: 26-ott-2016
Pro: Accessibility to the Parkway, plenty of parking.
Contro: Walls too thin. Doors did not close cleanly.
Walls were thin, or maybe it was the adjoining door to the next room that the loud talkers next door could be heard. Yahtzee dice are very loud! People sit out on the balconies and sometimes yell (talk) to each other across the way. Guy at front desk was pleasant, but he obviously did not want to act as a concierge.