Underwhelmed this time.
Data di pubblicazione: 4-dic-2017 su Hotels
Room 505 desperately needs an update. Also, housekeeping missed a mess made by broken eyeshadow that had been dropped on the floor. I would have cleaned it myself if I had the supplies but I didn’t. We left and came back to the same mess we left. Yes we had towels and the beds had been made, but the floor desperately needed to be mopped. We ended up tracking broken eyeshadow all over because it was on our shoes. I don’t see how they missed it. Also, there was no bag for our dirty clothes and I had to go and retrieve one from the front desk. Elevators are so slow we took the stairs most of the time. We come to Gatlinburg every year for cheer competition and always stay at this place. It was Red Roof Inn before, and seems to not be quite as nice under the new owners. This is the first year I’ve had complaints with the hotel or staff. On a positive note, the breakfast was good, and the beds are comfortable.