Valutazioni basate su 806 recensioni verificate

Hanno pagato e soggiornato. Abbiamo verificato.
3,6 su 5
86% degli ospiti consiglia questa struttura
3,7 Pulizia della camera
3,8 Servizio e personale
3,7 Comfort in camera
3,4 Condizioni dell'hotel
Hanno pagato e soggiornato.
Abbiamo verificato.
3 su 5
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di un viaggiatore verificato da Orland Fl

We needed mountains !!

Data di pubblicazione: 23-ago-2015
I pro: The feeling of being on a mountain and the wilderness around this property
I contro: Meat on the breakfast menu Better cleaning of rooms A free shuttle to center of strip and back exclusive to Redroof
Posizione: The front door to the Smokey's !! Zip line, Climb the Chimney !, Sky lift, Sky Tram to Ober Park, Alpine slide, Clingmans Dome, Mountain Coaster
Loved it due to the surroundings. It was a little far for me from the main strip and no free parking at the main strip ,the shuttles are not to reliable for fast getting around They forgot an important item in our room...TP I had to go to front desk to get some. Papa Johns did us wrong ! I wish the workers that r tired of tourists would just get a different job and let the workers that enjoy being around tourists have the job Most of the people were very friendly
5 su 5
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di un viaggiatore verificato da Virginia

Visiting Gatlinburg

Data di pubblicazione: 14-ago-2015
I pro: Everything
I contro: Depending on the season , have fireplace operating
Posizione: Centrally located to everything Gatlinburg has to offer
Very clean and quiet motel with a great early breakfast. Hope I can stay there every time I am in the area. Very well set up for the dog . Catch a trolley at the end of the driveway , could park the car and forget it if that was what you liked to do
2 su 5
di un viaggiatore verificato da Iowa

Location was good but cleanliness wasn't

Data di pubblicazione: 5-ago-2015
Enjoyed the hotel until we discovered dirty sheets after getting in the bed. My daughter found clipped toe nails. ..disgusting! We had them come and clean and the cleaning lady said we had to request clean sheets, REALLY? ! Once they left they still had some trash and a dirty floor. Like i said great location and loved the one staff member who checked us in but NOT the cleanings Cleanliness of the room.
5 su 5
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di un viaggiatore verificato da Gatlinburg, TN.

Super nice stay.

Data di pubblicazione: 2-ago-2015
I pro: Room was gigantic w/fireplace, staff was very accommodating, nice pool, trolley stop, close to everything to do.
I contro: size of the breakfast eating area. need more room - more tables. But food was good and plentiful.
Stayed 3 nights in this hotel. Is clean, rooms cleaned daily, good (free) breakfast. We visited smoky mts and several other local attractions.
4 su 5
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di un viaggiatore verificato da Kentucky

Great location!

Data di pubblicazione: 28-lug-2015
I pro: Location and the fact that they allowed large breed dogs.
I contro: Some sort of arrangement with housekeeping/guests when traveling with dogs - so that the rooms can be serviced.
Posizione: Very close to the aquarium, the mountain coaster, hillbilly golf.
The hotel was within walking distance of downtown, which was great. We were able to head out and walk to wherever we wanted to go, without messing with the car and parking. We also decided to travel with our Labrador, which was great because this hotel allowed dogs up to 75 pounds. Had a balcony that she could go out on (us too) and enjoy watching all the other guests/pets. The room we were in didn't have carpet, which was great - since they allow pets. The beds were very comfortable. The only complaint I have is that we never got our room cleaned and we were there four days - because Dixie was in the room alone each time housekeeping came by. Wish there was someway to set up an arrangement for those with dogs - to agree on a time each day for someone to be in the room so it could be serviced.
5 su 5
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di un viaggiatore verificato da Karnak, IL

Don't judge the hotel by the outside.

Data di pubblicazione: 22-lug-2015
When we first pulled in to the hotel, I was skeptical about what the rooms would look like because the outside looks a little run down. That perception continued when I went into the lobby, but it was obvious that work was being done. First impressions are not always correct because the room we had was super nice. The room had laminate flooring, a fireplace, comfy and clean beds, and a vanity area outside of the bathroom which helped greatly for getting ready while husband and kids cycled through getting showers. We would definitely stay here again.
3 su 5
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di un viaggiatore verificato da Glenville, NC

Within walking distance to Gatlinburg

Data di pubblicazione: 22-lug-2015
I pro: Hardwood floors. Fireplace. Pool. Breakfast.
I contro: Overpriced for older facility.
Posizione: End of strip through G'burg. Lots of shopping, moonshine tastings, restaurants, Ripleys aquarium, Ober Gatlinburg, alpine coaster
Slightly disappointed that the front desk clerk didn't explain breakfast and amenities on check in. Breakfast room on second floor (not in lobby) was decent with eggs, biscuits, gravy, waffles. Pool was small for the facility size but I didn't have time to use it and didn't see it look too crowded. Facility is old, but rooms were clean and fairly nice. Hardwood floors. I thought it was slightly overpriced but in this case paying for location. This place is at the end of the strip so not smack in the middle, but Gatlinburg isn't that big so still within walking distance to everything.
4 su 5
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di un viaggiatore verificato da Louisville, KY

Data di pubblicazione: 20-lug-2015
Everything was great what time we was there. The only thing that I wasn't happy with was the water pressure wasn't all that great. Besides that everything was great.
3 su 5
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di un viaggiatore verificato da TN

Very nice hotel for the price!

Data di pubblicazione: 13-lug-2015
We had one of the renovated deluxe rooms for our family vacation and paid a very reasonable price for the stay. The hotel is currently in the process of renovating the remainder of the rooms and then renovating the outside. The outside was somewhat dated and does need a few modifications, but once that is complete the hotel will be really, really nice! Our room was very big compared to most double rooms and even came with a stone fireplace. There was no carpet (which is a huge plus) anywhere in the room. It is located on the quieter entrance of Gatlinburg and is less than a five minute drive to the busy strip. I would definitely stay in this hotel again and would recommend it for anyone who wants to be close to the action without having to hear all the noise from it!
3 su 5
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di un viaggiatore verificato da Indianapolis

Typical hotel in Gatlinburg

Data di pubblicazione: 7-lug-2015
Posizione: Had a great view of fireworks on July 4th from top floors of the section closer to the road (the view is obstructed by trees for the second section).
It was a good hotel for hiking the trails: no need to go from parking through reception area, and dirty shoes could be left outside the door. The room was clean, comfortable and we had no complaints about room amenities. No expectations for fancy also - it is a pet-friendly hotel, and many people actually come with dogs. That said - we had not seen any consequences of "pet-friendliness" anywhere - the room was really clean, no pet odors, fur etc. The floors in rooms are laminate, which obviously helps the cleaning. Breakfast serves the purpose, but requires some loss of gourmet habits. Egg patties, biscuits and gravy on all three days were edible, but did not make enthusiastic anyone of four 10-14 year old children in our group or four adults (two families). However, when consumed it worked for the hiking.