Hotel vicino a Go Karting Track - Southampton

“Food poisoning the first night, rooms hotter than the sun, zero water pressure in the bathrooms. Constantly chasing staff for the most simple things. They ran out of ice. No fans for the rooms. No one collecting glasses or emptying an ash tray. Asked for a coffee in the morning and waited 15 minutes.. got up to ask where it was "oh i couldn't find you" yeah because you were in the kitchen flirting with the chef.. Could be such a wonderful place, if the staff weren't recreating Fawlty Towers”

“Really friendly staff & very clean everywhere which was great. House keeping staff were lovely & very helpful. Quite easily the cleanest place we have stayed in. Possibly some of the rooms were more style than substance as not practical in places. Some maintenance issues regarding loose tap in Room 3 . Do note : Avoid room 12 especially in hot weather as incredibly hot!! Poor ventilation & a pathetic fan which just blew around warm air. We asked to be moved after experiencing the worst night’s...

“We had a Premier plus room on the hottest day. It was cool with dark curtains and we had the best sleep. The staff worked so hard and were incredibly helpful. Unfortunately there was a lift out of action so that made queues but everything else was really good including the location.”

“Room was nice and cool temperature wise and staff were friendly and helpful.”

“The positives were the airy room and lovely garden. The big negative was the buffet breakfast which they proudly claim to be award-winning. The reality is that for a 4 star hotel, the quality and range of options was extremely poor. Too many short cuts and cost cutting. The veggie options were limitd and not displayed on the tables and there were no extras (eg crushed avocado) even if you were willing to pay a bit extra. There was no fruit yogurt in individual pots and no higher quality healthy...

“AC was missing, strong smoke smell in the room, dirty room. Good for 1 night before a cruise but would not come back”

“Cozy room, very comfortable bed. Excellent stay”

“John the Landlord is very kind and available. ”

“Great location close to ports. The Restaurant is very good”

“Really nice, well maintained and friendly staff. Not the first time here and services are really good.”

“Albergo bellissimo , sembrava di vivere in un luogo antico , hanno un bellissimo ristorante su un parco che affaccia direttamente sulle antiche mura , attraverso la strada e ti godi il fascino delle mura antiche con la loro nave antica . C’è un bar che affaccia direttamente su questo parco e il camino all interno sembra magico . La stanza enorme è pulita , un po datata ma l ho trovata eccellente .”

“We had a wonderful experience staying here during our time in Southampton. The property itself is lovely, and the team working here goes above and beyond to make you feel welcome. Our room was absolutely spotless, which is always a huge plus. The daily breakfast was delicious with plenty of options, and the location made exploring so easy. We were surrounded by shops and attractions all within a short walk.”

“Able to collect the key for the room before attending a wedding. Staff was very polite and helpful.”

“Al prezzo pagato non si può avere una stanza in cui il bagno è un loculo e mancano servizi essenziali quali phon e frigobar. Il letto era buono, e anche la pulizia era accurata. Ma il water ricavato in uno spazio minuscolo e angusto è assurdo. Colazione appena sufficiente e quasi limitata all'essenziale. Al prezzo di € 170 a notte mi sarei aspettato molto di più. Bocciato assolutamente.”

“The general overall stay was super. The staff very helpful especially when we had a problem with our tv, came and sorted it straight away. The organisation of the breakfast with tables linked to your room name was a real plus! Much nicer than 'sit where you like'! Breakfast was lovely with great service, the one down side was the lack of fresh fruit and the tables could be a little larger! Room was clean, well maintained and serviced. Great to have parking and only a 2 minute walk into the...

“Another very relaxing and enjoyable stay at this inn. Staff are welcoming and friendly. They serve good food and a well kept pint, what more do you need? ”

“Property was clean. Room was clean and comfortable. Staff were efficient but not necessarily friendly. We would stay here again if in the area.”