Hotel vicino a Golfclub Schloss Auel - Bonn

“Horrible service!!!! I paid 130 euro and there wasn't even a bottle of water in the bedroom, so I asked for it at breakfast (that I paid 20 euro more) and the waiter told me I could drink with a glass or pay for it! Insisting was useless! Never again, they don't know how to behave with clients.”

“The shower did not work properly with the water just nearly warm. I was told because of same maintenance but everything was solved, for two days nothing changed, it was a problem with the water mixer ( which I immediately clearly explained ). My room wasn't cleaned and they told me that this service is only under a specific request and this is written somewhere in the room, ok but as 99,9% of the Hotels do not have this approach, you have clearly to tell me this when I check in and not let me...

“Si personal amable, se puede mejorar las cortinas de la habitacion lucen muy antiguas”

“Avevo prenotato una camera singola ordinaria e, senza alcuna avvertenza, mi è stata data una camera singola per disabili. ”

“Ottima esperienza, anche se vicino alla stazione dei treni non c'è rumore.”

“The automated check in procedure is a mess. The hotline in case there are issues was not available. Could not even leave a message. This hotel has two different buildings. And two different lock boxes for the keys. Only one is mentioned in the greeting email. Absolutely mindbogglingly stupid. If it were not for a lady working in the nearby restaurant I would have stood in the rain even longer. The room while clean and decent was very small and lacked even a stool. ”

“Mir hat mein Aufenthalt sehr gut gefallen. Man spürt, dass alles dafür getan wird, damit man sich wohl fühlt. Ich komme gerne wieder. ”

“Buon hotel. Niente di speciale, ma piuttosto confortevole nel complesso. Comodo per vicinanza all'aeroporto. Ottima prima colazione.”

“Hotel molto vecchio, troppo caro per le sue condizioni Le pulizie lasciano desiderare, bagno pieno di muffa ”

“Non mi è stato possibile accedere alla camera il self check in non ha riconosciuto le credenziali di accesso da voi date”