Hotel vicino a Golfclub Schloss Auel - Bonn

“Horrible service!!!! I paid 130 euro and there wasn't even a bottle of water in the bedroom, so I asked for it at breakfast (that I paid 20 euro more) and the waiter told me I could drink with a glass or pay for it! Insisting was useless! Never again, they don't know how to behave with clients.”

“The shower did not work properly with the water just nearly warm. I was told because of same maintenance but everything was solved, for two days nothing changed, it was a problem with the water mixer ( which I immediately clearly explained ). My room wasn't cleaned and they told me that this service is only under a specific request and this is written somewhere in the room, ok but as 99,9% of the Hotels do not have this approach, you have clearly to tell me this when I check in and not let me...

“Ottima esperienza, anche se vicino alla stazione dei treni non c'è rumore.”

“Si personal amable, se puede mejorar las cortinas de la habitacion lucen muy antiguas”

“The automated check in procedure is a mess. The hotline in case there are issues was not available. Could not even leave a message. This hotel has two different buildings. And two different lock boxes for the keys. Only one is mentioned in the greeting email. Absolutely mindbogglingly stupid. If it were not for a lady working in the nearby restaurant I would have stood in the rain even longer. The room while clean and decent was very small and lacked even a stool. ”

“Outstanding breakfast!”

“Molto bene collocata all’aeroporto Koloa boon e alla stazione treni con un servizio navetta eccellente”

“Albergo immerso nel verde. Parcheggio comodo. I materassi non sono comodi e le lenzuola non sembrano pulitissime. Il buffet a colazione è un po' scarso. Le uova sono molto poche. Un giorno c'erano le formiche sul buffet.. ”

“Non mi è stato possibile accedere alla camera il self check in non ha riconosciuto le credenziali di accesso da voi date”

“Wir hatten keinen Frühstück gehabt denn unser Flug ging sehr früh. ”

“Wir wurden bei Ankunft nett empfangen. Das Zimmer war von einer guten Größe, sehr sauber und die Betten bequem. Das Bad war neu renoviert und wurde täglich geputzt. Es gibt morgens kostenlosen Kaffee in allen Variationen, auch koffeinfrei. Die im Zimmer und Bad verteilten Lufterfrischer riechen etwas penetrant und sind gewöhnungsbedürftig. Zum Glück waren zwei leer und den dritten haben wir in den Kühlschrank verbannt. Danach war's gut. Die Lage ist super zentral. Alles in allem haben wir uns...