Hotel a Granger

“Very clean and quiet. Staff was friendly and helpful. Would definitely stay here again whenever I’m through the Des Moines area!”

“The room was comfortable and clean. Pillows and bedding was soft and comfortable. The breakfast buffett was ok for the dry goods and prepackaged products. But the cooked food didn't look appetizing. The night time desk person was apologized for not being very friendly when we asked for the wifi password that was not written in our key folder. He was really busy?? The parking lot has many parking spots available, but has a lot of curbs if you are pulling as long trailer. Overall the hotel,...

“Excellent, clean and new feeling”

“I had a reservation and check-in and out was fast and efficient. The room and services were great. Thank you!”

“No more coffee pots in room, hate that”

“The hotel is very clean.”

“Place was very clean”

“We've always thought of the Gateway as the crown jewel of hotels in Ames. This visit had several disappointments. No daily housekeeping without asking, however we were not informed of that. So we waited for restocked coffee and condiments, clean towels, clean trash receptacles and tissue. Also our bathroom faucet was loose and flopped back and forth when turning on and off. Finally reached out to the manager and was informed about no daily housekeeping. They did come and restock most items but...

“Our room was super clean and beautiful. Staff was kind and breakfast was good.”

“The ice machine was broken and there was no shampoo in the room.”

“Spent one night for an activity nearby in Boone. Staff checkin and check out was ok, a little cold and brief.”

“The check in was super smooth and the agent very friendly. The room was comfy and there was ample parking.”

“Perfect location”

“Quick check in. The room was very clean. Linens were fresh. Bathroom was clean and towels were stocked. Breakfast met expectations no complaints. Check out was a breeze.”

“Clean room. Hot water. Excellent breakfast. Will definitely stay here again!”

“It is a new hotel. Beds were amazing and the ac was cold . I will stay here again when I come thru Des Moines”

“I liked the rooms. Desk staff was ok. Housekeeping staff and breakfast staff were great! Give them a raise!”