Hotel vicino a Great Smoky Mountains Heritage Center - Townsend

“Seems to be an older property, but is very well maintained room was very nice and clean. Staff was very friendly from checking in to check out”

“A beautiful property. Staff was very accommodating. We just stayed overnight because it was close to the smoky Mountains and Cades Cove would definitely stay again.”

“The staff was very friendly and made sure we knew where ice maker was located. The room was clean and the bed was comfortable.”

“Motel carino in una bella zone, purtroppo però il bagno era datatissimo con doccia vecchia e nessun tappo per la vasca. Dopo entrati pa camera non è stata rifatta, quindi oltretutto niente caffè per la macchina, impossibile trovare qualcuno alla mattina per chiedere. Piscina carina ma qualcuno dovrebbe ogni tanto togliere insetti”

“The room was clean and well maintained and check in was a breeze! Had a frustrating time trying to use the TV's (Roku kept forgetting the wifi) but the amenities more than made up for it! Plenty of areas to gather, cook and have a picnic, indoor and outdoor pools and hot tubs, good breakfast and a beautiful location! Highly recommended! ”

“The shower was unusable. It was also constantly dripping. We notified the staff who said they were aware of the issue and a part was ordered. No offer was made to change rooms or discount the rate. Breakfast was decent. Location was great.”

“La nostra cabin era molto bella internamente e dotata di ogni comfort. Ottimo il ristorante Appalachian Bistro. Unica pecca un odore sgradevole proveniente dal bagno. ”

“My husband and I were in Townsend for our grand daughter's wedding. We stayed at Laural Valley Mountain Retreat. We were on the second floor and had a great view. When I booked our room, I had no idea we would be walking up 21 steps to our room. SURPRISE!!!! These are thing you really need to know about when booking. My husband is 78 and I am 76 and have had total knee replacement in both knees. I was also wearing a heart monitor that weekend. Boy did I give it a workout. ...

“This was the first time “Glamping” for my husband and third time for me. He loved it! The grounds were very well maintained. The tents were unique. The bed mattress was very comfortable!!”

“Loved the property and our room”

“clean, relaxing”

“A”

“I appreciated the location, close to the Great Smoky Mountains NP and downtown Gatlinburg, the courtesy of the reception staff, the free parking. The breakfast could be improved for variety and quality”

“Good parking”

“Staff was friendly and helpful and the amenities were a great bonus!”

“The place its self is beautiful. The location is amazing. What was frustrating is on expedia they dont tell you about the addition security deposit. They also did not give us the code information until we were 10 minutes out. That was frustrating because we through it might have been a scam. Also there were packages left outside. We were asked to bring them in. Thats fine we did no problem but there was no where to put then that was not in our way.”

“Everything was really good”

“Very nice place with great customer service ”

“Breakfast was pretty average. Very few options”

“Clean rooms and property. I got to breakfast at a time where there were few pickens, but what I had was good. Staff was very helpful and courteous. Just 2 minutes walk to the Island and all we needed was close by. Possibility of staying there again in November for my birthday.”