Hotel a Hackthorn

“Friendly staff from reception through to check out. ”

“shower excellent shower head just needs a clean ”

“Difficult to find and very problematic checking in. Digital check in never opened for me. The only way I was able to get into my room was that I was let in by a management person. I didn’t leave for dinner because I was afraid I’d be locked out. I wanted to drop my luggage around noon so I could see the sites without suitcase in tow but since there is no on site staff and no check in until 4 that was not possible. Please come up with a solution for travelers who need to store luggage. ”

“Staff lovely and very helpful ”

“The breakfast was good but, need to be hotter. Staffs were excellent, good quality service. We did not experience any evening meals unfortunately, we arrived Sunday and stays till Wednesday morning. The hotel only serves dinners from Wednesday evening to Saturday 😟 We weren’t aware until we made the booking. We were also we’re not aware of any extra parking space at the back of the hotel? I has messaged the hotel about parking earlier but was told to park at Westgate Carpark! Only after we had...

“Thank you very much. Everything was good.”

“Breakfast was top quality produce cooked perfectly ”

“Now I. ”

“Overall very good”

“This was a lovely hotel and deserves more than a 3*. The staff were very friendly and helpful and the hotel rooms were very clean and inviting. The restaurant was excellent”

“A little strange having no staff about, DIY breakfast. The room was spacious and clean. Good night sleep. Good value for the money.”

“Nikki who checked us in couldn’t do enough for us very friendly down to earth and nothing was to much for her ”

“Kitchen was closed, but landlady cooked me a lovely meal. Thanks ”

“A total hidden gem”