Hotel a Hakalau

“We were so surprised when we rolled up on this property. It was well maintained & beautifully landscaped. The cottage was decorated with a colorful flair. The bathroom was roomy & had a big shower. The porch looked out over the property facing the ocean & great sunrises. We stayed 4 nights & were genuinely sad to leave. After 10 days traveling, this was the perfect place to relax”

“I understand this was an eco lodge. However, there is no air and little cross breeze. Our bed was broken, there were not enough towels (only 3 for 5 people), we were encouraged to shower by turning the water off while we used soap, the pots and pans were so dirty that some could not be cleaned. The worst was that the staff was unprofessional. They did not communicate effectively, they were dismissive about simple requests (like "how to check in") and once we did check in we NEVER heard from...

“It was great staff was great will recommend for sure”

“House was well cleaned and maintained. Sarge was very friendly. House was very quiet and peaceful. Will definitely stay there again”

“Struttura datata ma ok se non si hanno pretese. La vetrata che portava al poggiolo aveva bisogno di un bastone per esser chiusa in sicurezza. Clima non presente ma eravamo già stati avvisati..è bastato il ventilatore. Per gli stessi soldi credo si trovi di meglio.”

“Everything was great, the host sent the check-in information in advance, the bed was good, the shower was good – essential things after a long day of hiking in the national park”

“Absolutely lovely property at the very top of a hill overlooking Hilo waterfront. The owners are very friendly and helpful if you need them. Otherwise, you never know they’re there. Perfect get away. Close to everything.”

“Struttura molto bella e curata. Personale gentile e disponibile. ”

“The staff, especially the ladies at the front desk, were extremely kind and helpful.”

“I proprietari ti fanno sentire veramente come un ospite gradito e cercano di assecondare ogni tuo desiderio”

“A charming and amazing experience…relaxed on the beautiful grounds with the private waterfall as the backdrop. There was a great hike to enjoy also.”

“This place is beautiful and charming. My self and my two horn h children stayed on the first floor in the large suite with two beds and a pull out futon. Unfortunately, the entire third floor was rented out to a family who were extremely loud. The children continuously ran around the floor and one evening the family had a party that was completely out of hand. I think the children were rolling pool balls on the floor and bowling with them. It was awful. Complaining did not cease the noise,...

“Pancakes were awesome! Staff very helpful”