Hotel vicino a Hale Farm & Village -

“I told the front desk person it was a prepaid reservation but they charged me twice. Then they said they couldn’t credit the amount back because I had to wait till the next morning to discuss it with the volte manager, starting 7am. The next morning same story. The person in charge at the front desk said the Manager was not it that day and I had to give them a call to discuss my claim. Very very upset and disappointed ”

“Front desk staff was amazing ”

“The shower did not function to full capacity. There was just a light steam of water coming out of shower head. We heard other guest saying the same with their showers as well. Was given a number to call for cmplaints but nothing was done to solve the situatiuon.”

“This was one of the cleanest hotels that I've stayed at in a while.”

“We had a great stay!”

“Very peaceful and relaxing”

“Our room was clean, the hotel staff was helpful and friendly. Breakfasts were good, plenty of food and things were stocked and clean. I couldn't access the pool with my key card. The workout room was adequate, not super clean and the TV wouldn't come on.”

“Wonderful suite with microwave, stovetop, full size refrigerator, king sized bed and comfortable sofa. Only stayed one night but could definitely have been comfortable for a longer stay. Nice options for breakfast and friendly staff.”

“Large & clean room”

“Clean and nice rooms!”

“Air conditioner was working ”

“Parking safe and easy”

“AC is a bit loud. Staff is very friendly and helpful. Location and parking is convenient.”

“This place is looking very dated and worn out! The staff was nice. And the free hot coffee was appreciated.”

“Filthy place”

“The overall condition of the building an amenities just felt run down and outdated. No option for queen beds so my husband and i had to share a double which was definitely not ideal and wasnt comfortable. There was trash in the can when we checked in, no toiletries provided at all. Not many channel options, paid extra for a balcony and the furniture was janky and outdated and the carpet was old and stained. I stayed at this property about 7 years ago and it has definitely (unfortunately) gone...

“As a solo female traveler, I felt completely safe at this hotel. As some other reviews I’ve seen imply, the property is a bit worn. There was some staining on the comforter but I felt that everything had been washed and was clean. Check out Cozumel Mexican Restaurant next door for great food!”

“Ty”