Hotel a Hales

“Room and bathroom newley renovated with lovely linens and fluffy towels provided. It had an ensuite, tea/coffee and kettle, a small fridge, TV, Wi-Fi, table and wardrobe. If you are a light sleeper you might struggle as there was a noise that went off frequently during the night (perhaps related to pub refridgeration or building heating?). Also the roman blinds needed to be put down in the bathroom to use the toilet due to it overlooking the parking space. Otherwise lovely stay and good value...

“Really great, absolutely spotless room. Lovely shower. As some of the other reviews suggest, it could do with some hooks for coats and bath towels, and maybe a shelf for toiletries in the shower. ”

“Cosy room. Clean bedding but the mattress sagged towards the middle which might have made 2 people sleeping in it uncomfortable”

“Wonderful stay as always. Perfect hosts, great location and lovely accommodation. Will always stay here when we're in Norwich.”

“Property looks dated and in need of a modern upgrade. The hotel t is clean anc the staff was exceptionally good and helpful The location is great - near the Train Station and good restaurants. The breakfast was good and plentiful.”

“A lovely quirky hotel in the centre of Southwold. The staff were brilliant in every area: reception, breakfast, bar, dinner. While the room was quite small, there were nice touches. Free parking is a bonus. It’s an old building so don’t expect air conditioning and there’s lots of creaky staircases. The seagulls are noisy in the morning but you’d expect that being next to the sea. We had breakfast and dinner both nights and the food quality was excellent. Would thoroughly recommend this...

“Moved rooms after 1st night as mattress in room 1 was very poor quality. ”

“Great”

“Stayed over Easter. Staff are brilliant, very helpful and attentive and friendly. Menu for breakfast and dinner was lovely and great value for money. The rooms are simply decorated, clean maybe slightly small but appreciate it is a very old building. The bed was very comfortable and room was nice and warm too. Hairdryer may have been useful in the rooms. Soap and shampoo available and TV worked perfectly and good WiFi. Location is brilliant with lovely riverside location and great for using as...

“We went to check in note in window to call all locked up, was shown to our room cobwebs on inside of window frame had not been cleaned brown bed linnen alarm bells pulled back could see what looked like stains. We looked at each other no way and we walked out would want a refund of my money ”

“Couldnt fault anything. Would definitely stay there again.”

“Hotel was fine for a cheap stay however the mattress was VERY uncomfortable.”

“Fab place, we’ll be back!”