Hotel a Ham-sur-Heure-Nalinnes

“Absolutely shocking. Arrived at 7.20pm. Check in was between 5-8pm. No sign of anyone. Phoned both phone numbers and messaged via hotel.com - no answer from property. Waited there for an hour. We were extremely tired after leaving the UK at 7am!!! Had to find another hotel at ann extra cost. Eventually arrived around 9pm. Hotel owner phoned me at 10.38pm, waking us up, to ask where we were and apologise! What a joke. A formal complaint has been made to hotel.con who were extremely helpful...

“not satisfied”

“The room was comfortable and the grounds were very pleasant. The walls are thin so we could hear a lot of noise from the children in the next room one night. We had an enjoyable meal on New Year's Eve but we were not told until the day that everything would be closed (apart from breakfast) on New years day! We had the most heavenly massage, really recommended. We loved the animals and the 'farm to fork' ethos and local produce. ”

“Exactly as seen on the pictures. Clean, comfy and a perfect place for a weekends away.”

“Nessuna persona presente , stanza non riscaldata con neve esterna. Situato in zona raggiungibile solo con taxi che è costato andata e ritorno più della stanza 55 euro. Bollitore non funzionante e biancheria tragica ”

“Endroit très calme ”

“Un bel agriturismo all'esterno molto curato, le camere migliorabili, i bagni dovrebbero essere fornite di docce nuove. Colazione ottima, solo una pecca, bisogna fornirla di macchina nespresso, in quanto non vi è nemmeno una macchina espresso per fare il cappuccino o il caffè, che per noi italiani è di fondamentale importanza ”

“Excellent, everything was like expected or even better.”