Hotel con servizio concierge a Hanalei

"Horrible experieience at Hilton Garden Inn. in 6 days they cleaned the rooms only three times, even if we asked the full service everyday. The personnel was not very friendly with us when we told them about the problems. Their answer was always: "it is too late now, nobody can clean the room at the moment. we will clean it tomorrow". In addition the air conditioning filters were in very bad condition, and I assume they can be harmful for guests' health!!! The hotel at some point was also out of shower gel. Rooms are not as luminous as shown in the pictures. overall considering that we spent 10k for 6 nights (for 2 rooms) the value for money was also very bad. Therefore i do not suggest this strcuture to anybody!"

"Struttura valida se non si hanno troppe pretese. La pulizia lascia a desiderare"