Hotel vicino a Hangzhou Polar Ocean World - Hangzhou

“The hotel is nice and new. Close to a metro station. It has a weird smell that’s really not so pleasant. Breakfast has a lot of food but quality is just so so. Staff is not trained and were not really helpful when asked to suggest food foo spa’s nearby. Overall it’s just very average ”

“Ok”

“We received a very good customer service from the front counter Carl Yuen. He remembers us after checking us in, he is really friendly, helpful and very attentive. On the amenities, is a little disappointed. We stay there for 2 night and we didn’t have any shower cap, razor, hand lotion and cotton swab. These are the necessities which we use daily.”

“The hotel boasts stunning surroundings, and the staff are exceptionally welcoming—they gave us lots of helpful tips for exploring the area.”

“Ottimo hotel, pulito e confortevole. Presente piscina e ristorante.”

“직원들의 친절은 좋았습니다. 그러나 방 온도 설정에 문제가 있었습니다. 방온도를 29도로 설정했음에도 불구하고 방이 그다지 따뜻해지지 않았습니다.”

“clean and spacious room, hotel is next to metro station”

“This hotel is much better than i expected. Check in is 12pm and check out is 2pm which gives convenience to early arrival or late check out people. The location is very convenient to almost everything. It is an AI hotel but the front desk staff were very kind and helpful, especially Mr Li (李俏俊)who did above and beyound; he was very patient for all my questions and did his best to help us whenever we need. Overall, my experience in this hotel exceeded my expectation. Will definitely stay here...

“客房里卫生做的很好，宽敞布局合理，床褥舒适易入眠”

“clean quite and comfort”

“The hotel is located in a commercial district and near upscale shopping malls, making shopping and dining convenient. The room is spacious, clean and stylish”

“Ottima posizione per visitare le attrazioni a pochi minuti di auto e con la metro attaccata all hotel. Circondato da caffetterie e ristoranti di ogni tipo. Accogliente e fornito di ogni comfort con colazione molto ricca e vista serale spettacolare dalla finestra della propria stanza”

“Buona location, struttura un po’ datata ma con tutti i confort e servizi da Intercontinental. Camera molto confortevole. ”

“Glad to be upgraded to larger rooms with balconies facing the riverside. Adequate facilities inside the rooms. Nice and quiet environment. Helpful front desk personnel. Value for money high-tea set and nice breakfast buffet. Modern luxury hotel highly recommended.”

“Room condition was quiet and clean . Also, staffs were very kind and breakfast was good.”

“客室良かったです。スタッフも親切でした。”

“Good Service, Friendly staff”