Valutazioni basate su 122 recensioni verificate

Hanno pagato e soggiornato. Abbiamo verificato.
4,2 su 5
94% degli ospiti consiglia questa struttura
4,4 Pulizia della camera
4,6 Servizio e personale
4,1 Comfort in camera
4,0 Condizioni dell’hotel
Recensioni verificate di Expedia
Hanno pagato e soggiornato. Abbiamo verificato.
4 su 5
di un viaggiatore verificato da singapore

Nice hotel & nice staff.

Data di pubblicazione: 22-giu-2016
The hotel is clean and the staff are quite friendly but that is only 1thing which I realize is they are not thoughtful enough, the reason why I say that is I found some room have only 3 pillows n some have 4 pillows for 2 guest, and some room have extra tv program etc....... I hope they can improve, overall quite satisfy with their hotel service.
5 su 5
di elvira da Argentina

Excelente hotel

Data di pubblicazione: 20-mag-2016 su Hotels
El hotel es muy lindo , está perfectamente ubicado. La gente del hotel es súper servicial, muy amables u el desayuno está muy bien
5 su 5
di un viaggiatore verificato

Séjour agréable.

Data di pubblicazione: 16-mag-2016 su Hotels
L’hôtel est très bien situé, permet de découvrir de flâner tranquillement à pied dans Hanoi.
3 su 5
di un viaggiatore verificato da Osaka, Japan

中心部から近いホテル

Data di pubblicazione: 2-mag-2016
フロント真上の二階の部屋でしたが、フロントや廊下の声がかなり聞こえました。部屋は清掃が入り清潔です。 旧市街やホアンキエム湖には徒歩圏内で、立地は良いです。
5 su 5
di un viaggiatore verificato

Data di pubblicazione: 5-apr-2016
The hotel was in an excellent location with an excellent price. The staff was very friendly as well. Highly recommended.
4 su 5
di Reginald

Questo viaggiatore ha solo assegnato un punteggio Data di pubblicazione: 14-mar-2016 su Hotels
4 su 5
di Reginald

Questo viaggiatore ha solo assegnato un punteggio Data di pubblicazione: 14-mar-2016 su Hotels
4 su 5
di Carlos Ramon

Questo viaggiatore ha solo assegnato un punteggio Data di pubblicazione: 10-mar-2016 su Hotels
5 su 5
di Carolina

Questo viaggiatore ha solo assegnato un punteggio Data di pubblicazione: 27-feb-2016 su Hotels
2 su 5
di Fatimah da Singapore

Unpleasant experience at Rising Dragon Grand Hotel

Data di pubblicazione: 25-feb-2016 su Hotels
Granted that the amount we paid is relatively cheap and I do acknowledge that i but I am quite certain that basic services and facilities are sadly lacking. Here are some of the issues we encountered: 1) I was quite taken aback with the extra mattresses stacked by the staircases on each floor. Not hygienic. 2) No clean towels and mats given after room service was done, we had to call to get some. 3) The hotel staff 'upgraded' us to a supposedly bigger-sized room as the room we booked was under maintenance for electrical problems. Our appreciation for their consideration did not last too long as we had problems with our toilet heater through our stay! Outrageous since the temp in hanoi was a 15C and we were already literally shivering despite having off the aircon. Imagine our despair when we had to shower in cold water despite following their instruction to on the heater 15 minutes before showering and turning the swivel to the hottest temp. We in fact waited for 45 minutes. What's the point of upgrading? Just to appease us? 3) Cups in hotel rooms does not come with basic teaspoons and sugar sachets for our own coffee consumption. 4) Hotel breakfast 'buffet' was... speechless. Granted again, the price we paid was cheap. But when there is not enough seats to accommodate all guests who come down for breakfast? And when the bread toaster is not even working and we have to eat cold bread? Unacceptable.