Hotel vicino a Hardwood Palace - Sacramento

“Very Clean Place !”

“Clean parking was great!”

“👍”

“Pull out couch had springs sticking out of it. Shower was covered in black hair. ”

“The floor of our room was sticky. Very pet friendly. Breakfast buffet was not stocked well, specifically they were out of coffee the first day and out of hot water the next. To be fair, once I brought the issue to the attention of the front desk, they alerted the breakfast crew and they remedied the problem. ”

“I highly recommend this hotel and would stay here again. It's in a great location near shopping and lots of restaurants. There is no charge for the breakfast buffet which offers a good selection. The rooms are clean and the staff was friendly. ”

“Awesome as always. Wonderful, clean breakfast area. Kind, friendly staff. ”

“Nice location and hotel ”

“The facility is dirty and has a weird smell. There isnt someone at the front desk the whole time they are always in a back room. The lock on my door didnt work so I had to rely on the swing latch. Safety concern. I wont be staying here again”

“The beds were so comfortable. The breakfast was awesome. Rooms were nice. Pool is open all year. Will stay again!”

“Our Stay is amazing”

“Very dated. Mildew in the caulking. Cracks covered in the tub. Good enough, but i was hoping it would be better. No pool or hot tub. ”

“The Desk staff was most accommodating and welcoming. The site is well maintained and clean. Five pillows on the King bed was nice. Breakfast was typical but did have sausage and beacon on different days. Walking distance to a couple of fast food establishments and very close to grocery shopping. Quick, easy access to the freeway. I felt comfortable with the parking.”

“The breakfast was nothing but toast and bagels no eggs no sausage pancakes nothing like that I don't know how many hotels people stay at that don't have cribs or pack and plays and they didn't advise beforehand that there was construction going on overall one and a half out of five stars”

“IHG/Expedia - NO HUMANS - I was unable to cancel my via the AI system. When I asked the AI if it was a human, it would only reply something like "I am a certified agent". I tried for over an hour through various chat bots. Never found a human. Was unable to cancel and get a refund. Was unable to make a complaint, even. NEVER USING EXPEDIA OR IHG AGAIN, UNTIL THEY HIRE HUMAN CUSTOMER SERVICE. ”

“Great guy that helped me check in, was very nice ”

“Two nights in a tow they forgot to do room service ”

“Excellent included breakfast, and very friendly staff. Many very good restaurants near by! We will certainly stay there again on our way to and from Reno!! Easy to find location, clean room and plenty of close in free parking!!!’”