Hotel a Hatkalangda

“Horrible Experience....We booked two rooms for 25th Dec in advance. The receptionist Sambit also confirmed the booking at his end. When we reached on the 25th Dec to our shock we came to know there was no booking reserved, when checked with Sambit he conveniently denied any communication but when we showed him our call details he acknowledged he did confirm the booking. They had overbooked the property and we were provided an option to another property which was around 10km away from the...

“The room size was ok. There was no tissue paper in the bathroom. The staff was courteous and tried to get one.”

“All good”

“Staff is very polite and cooperative all admin people's are very nice. Good ambience. Food quality is very good.”

“Good ”

“Our visit to the property and reception by the front desk was excellent. They had my document ready. Just a signature of confirmation, ID proof and the room was allotted in 30 seconds. While entered the room, it was very clean and fresh. The munch snacks were available inside the room. All basic needs were in place. Room service was above the level with highly humble and polite behaviour of the staff. The breakfast offered by the hotel was very delicious with varieties. Overall, it was very...

“A”

“There was a rat running through the restaurant.”