Hotel a Heathcote

“The pictures provided of the property were not what we were greeted with. Pool was closed and extremely run down, room windowsills had a sort of black powder on them, stained pillows on the bed. Wasn’t expecting the Ritz but definitely expected more for the price for one night. ”

“Room was clean, modern, good facilities and excellent communication from the team. Would stay again and happy to recommend. ”

“Great hotel however service at the restaurant was poor and the tiles around the swimming pool need maintenance ”

“Beautiful area but was let down on the cleanliness and facilities. The white bedding had brown stains all over and cob webs in the bath room. On multiple websites it stated their was a spa for guest use, despite this not being the case. The info in our room also stated breakfast basket apon arrival as well as spa for guest to use, neither which were true. Little things can make a big impact, for example, it would have been nice when we came to our room after a hot day for the air con to be on,...

“Clean room, comfy bed and the staff were very friendly and helpful.”