Hotel vicino a Heritage Towers - Charleston

“Clean room and comfortable beds”

“Clean room and helpful front desk staff.”

“At the beginning we were assigned the wrong room; at the end, everything was fixed but it didn’t has to happen.”

“Always a pleasant experience with very nice staff.”

“Rooms are clean and well laid out but needs update reno”

“Not the greatest neighborhood, but the bed was clean and comfortable, however the floor was filthy (as my husband had white socks on and they were black). A lot of humidity in the room and it seemed damp. Went down once to ask a question to the person working the front desk - nowhere to be found. Also asked later about pizza places - he mentioned Domino's(?) but we found a Pies & Pints a few blocks away (which was really good!) Picked this place because it was close to 77 and it had...

“We needed a room to sleep 6 hours before we continued on our trip. The room was clean. Breakfast was good. Good value for the price.”

“We have been staying at this hotel at least twice a year for 8 years. The staff are always welcoming, kind and helpful. My complaint is that new ownership (we were told this by staff) has taken over and the cost of the rooms went up significantly. The cost has outpaced the return and sadly — we will find another place to stay in the future. This is not a reflection on the staff — they are and have always been great.”

“Sarah checked us in and was extremely helpful. We had arrived early and our rooms were ready for check in. She assisted with recommendations for hiking and restaurants in the area. We stayed for two days and had a lovely time. The staff was nice and courteous. Very nice rooms with updated amenities. Definitely recommend staying here and will stay here again if I'm back in the area”

“The deposit double $50 to $100.00 their deposit refund policy is non—ist or hard to find my wife started her menstrual cycle while we were at the property and had an accident with one of the Towels which happened to be one of the towels that we had brought from home and left it in the floor with the other towels of the bathroom floor they kept our deposit Wife cleaned the room when we got there and cleaned the room when we left there was no damage. The only thing that was wrong was the mental...

“The breakfast was minimal, when things needed replenished , the one staff on site acted put out and only added items when asked. Two separate hotels ours was the 3rd floor, the smell of pot was overwhelming, and there was a loud machine running in the building at 2 am which made it near impossible to sleep. I pray our next hotel is as advertised.”

“Room was clean, but had a smell of smoke in the room. I ended up with a head ache n my suitcase smelled.”

“Price and location were what I was looking for and it did have thise”

“The hotel is in a good area”

“Nearby mall and sit down restaurant. Easy on/off location from interstate highways.”

“The staff was very kind and had smiles for my son. It was my first time stopping in West Virginia, and I was pleasantly surprised. I choose it for the pool, but the pool is in the middle of the parking lot, so I don’t recommend it. but the staff were great and it’s very clean.”

“We stayed because we needed enough room for 5, that was good. The building is old and alittle run down. First the door wouldn't open, we finally got it to open. We closed the door and needed something else from the car and the door wouldn't open. After several tries we finally got it open. The attendant had to come and take part of the threshold off the bottom of the door,so we could get in and out. I wouldn't stay there again.”

“Nice room, friendly staff. Breakfast eggs and potatoes were cold. Ice machine on our floor did not work”

“The hotel was difficult to get to. You can see it from the interstate, but when you get off at the exit, you can't see it. There are no signs directing you to the hotel. I finally found it. The lady working the front desk was ok. Not the most friendly. The room was clean. Had difficulty sleeping because the noise from the interstate which was right across the parking lot, literally. Walk out the room door, walk across the not so wide lot and climb the embankment and you're standing on...