Hotel a Heron Bay

“Friendly staff. Needs a little updating.”

“Rooms are a little outdated and musky for being 2026 the TV suck”

“Clean rooms nice and quiet”

“First off the place is nowhere near like the pictures on the Internet. The place is rundown wore out dirty there’s people living on the property or staying long term and without judgement drug users… being in EMS can pick out fairly easy.. our room the tub would not Turn off all the way and constantly ran not wide-open but enough to where it should have been fixed the sink in the area next to the bathroom stayed stopped up you can use it to wash your hands and water would take hours to go away...

“I enjoyed my stay. The bed was so comfortable. The room was clean. I felt safe.”

“The property itself was very mismanaged.They also told me to look at the room because there was no TV.There was hardly a running air conditioner. So I did not even stay i ended up going to super 8”

“Everything and everybody”

“It seemed a little expensive for the price. It’s a very older building, the room smelled of mold and everything was outdated. If you are just looking for a place to rest up with no expectations. It’s good for you.”

“They are pet friendly with a small deposit. Staff are very nice and knowledgeable. Would definitely recommend.”

“Breakfast was very good. The coffee was not even warm . We had to microwave it. Also, no one was cleaning up after customers using the breakfast area. Room was clean and very cold at first. Parking was minimal, but I suppose the next parking lot was usable since the hotel was next to 2 other hotels.”

“Nice view of the beach. It was a LONG walk to our room from the elevators. We definitely got our steps in, since we were on the complete opposite end of the bldg. Studio Apt was nice but exactly that. If you need space amongst your party this isn't the rental for you. It was very clean and fully stocked of any appliance you might need. The bathroom is small so if you are a larger person, again this isn't the rental for you. It was perfect for 2 ppl, it says it will sleep 4 but it would be a...

“The room was clean and big for my family. We had an amazing time”

“The email from the hotel states that check in begins at 3:00PM. No where in their welcome email does it state that late check in must be done by midnight. They cancelled our rooms, double booked them with another customer and refused to give a refund. They offered a early check in but all rooms were booked so that verified that our room had be re-booked with no refund provided. Terrible customer service and just ethically wrong to take money from 2 different customers on the same room”

“Pet friendly”

“The Location of this property is Ideal- main shopping area right there, restaurants and bars walking to . Very friendly greeting by Matt. Breakfast service good. Room was clean. The property is older, a painting, refurbishing would make this better! Definitely need new chair upholstery in common area, but I’d still stay here for a stay in charming Fairhope. Dinner at sunset Point Fly Creek marina great”

“The place is clean. Room is very clean and everything work perfectly. The front desk lady is super friendly, happy, and super nice when she check us in. Price is great to stay on 4th of July week. Location is at the center of everything we wanted.”

“Nice place to stay and easy to access”

“Such a warm welcome by Dana and Jim and the entire staff! Such a beautiful property with charm and character. Amazing delicious and healthy breakfast options! Will come back!”