Hotel a Hersel

“Amazing hotel!! The room was huge and so comfortable, with a large bed, an armchair, a large TV with a desk and the te, coffee and kettle set. I booked mainly for the swimming pool and spa, which is very good (wish they had the steam room and the water of the swimming pool was heated though) and with long hours. The breakfast was great with a lot of choices, although unfortunately the dining room was very crowded as the hotel is really big: I believe they should add more water/juice station to...

“Hatten eine Ubernachtung ohne Frühstück. Das Zimmer war sauber, die Betten top (haben gut geschlafen) und der Fenseher große. Das Zimmer war zur Bahn ausgerichtet aber dafür recht ruhig. Nächstes Mal gerne wieder”

“Simpatico hotel a tema Bayer Leverkusen. Pulito e abbastanza accogliente. Va bene per una-due notti. ”

“Horrible service!!!! I paid 130 euro and there wasn't even a bottle of water in the bedroom, so I asked for it at breakfast (that I paid 20 euro more) and the waiter told me I could drink with a glass or pay for it! Insisting was useless! Never again, they don't know how to behave with clients.”

“Need the car, car from the center”

“Tutto perfetto e pulito .”

“Mi aspettavo di trovare la Spa accessibile a tutti, mentre si poteva entrare obbligatoriamente senza il costume”

“The shower did not work properly with the water just nearly warm. I was told because of same maintenance but everything was solved, for two days nothing changed, it was a problem with the water mixer ( which I immediately clearly explained ). My room wasn't cleaned and they told me that this service is only under a specific request and this is written somewhere in the room, ok but as 99,9% of the Hotels do not have this approach, you have clearly to tell me this when I check in and not let me...