Hotel vicino a Heston Farm Winery - Fairmont

“The room could have used a good dusting and vacuum. Mattress was too soft and pillows too flat. We found one of the pillow cases hadn't been changed. The staff was polite and addressed the issue.”

“Breakfast 24/7 free bottled water and fresh cookies on arrival. Clean well maintained pool, easy to find ice machines, clean everything! Morgan, front desk man was excellent. Jewel of an employee you got there in him. All staff pleasant and cheerful! Room spacious, quiet and very clean. Wonderful over all stay. A+++”

“OK”

“They added a few things to the breakfast bar. Coffee is great. Staff is wonderful. This is my second time staying there. Easy access to everything in the area. The rooms could be swept better. But not complaining.”

“Nice stay.. the outside entry door had a few problems..”

“Clean room, staff pleasant, quiet”

“👍”

“Stayed for a week, loved the room. No complaints, would stay again if I’m ever in the area! 10/10 recommend.”

“Maid left our door open, we had items taken and have had zero follow up from the hotel nearly 4 days later. When reported to the front desk staff, she was rude and unhelpful- seemed to care O%. I have had to email and call corporate to even find out what the policy is for this. Terrible customer service from the front desk- had she handled things better and shown any concern for over 2k in missing property, I’d not have been as mad. We stay Mariotts all the time and this hotel was poorly...

“Staff was friendly”

“Overall good property. It has some wear but was very clean. Had nice outdoor ammenities but was not really a focal point. Could be tidied up. Pet friendly is huge plus and those with dogs were respectful of others. Oddly, we ended up with an accessible room. The bathroom was accessible in terms of grab bars and plenty of space in the bathroom. This was not a lowered sink but could probably work for a person using wheels. The door bell, however did not work. The dining table would have to move...

“The staff all was real nice and friendly the pool didn’t look good so we didn’t swim the beds were hard and 1 bed didn’t even have sheets but the lady at the front desk got some right away and was as shocked as we were”