Hotel a Highland Heights

“Very helpful reception staff. Room is clean and pleasant. ”

“Friendly staff. Clean room.”

“Our room bed linen had stains, our face/body towels were heavily stained. Surfaces were dirty. Our hall (4th) smelled bad everyday. Seems like truck drivers & construction workers pay to park here. The parking lot literally had no parking & we stayed for 3 days & really didn’t see any people go in & out of the rooms & hotel! There was 1 elevator & no one was ever in there with us. Like a zombie hotel :(”

“We try to always book a Hampton Inn. The breakfast is more than just a stale muffin. They have eggs, meat, oatmeal, bagels, cereal, etc. There was plenty of parking. Room was clean, and the beds were comfy.”

“Condition of the property is well kept. Hot tub is a bonus. Didn’t partake in the morning breakfast. I would consider a return visit. Wish they had showers, almost took a fall getting out of the tub, very slippery.”

“Staff was very welcoming at check in. ”

“Outside trashcans had overflow of trash and was never dumped. The only elevator had inside damage to it. Rooms had roach crawling on ceiling. Infestation of ants after an ice cream spill in the room. Front desk said they sprayed but the ants returned. Pull out couch was broken and had to use a rollaway. Chair (red) in the room had old stains. Breakfast was average. ”

“First sight of our room, loved the space. Huge room. Then from dinged up door, to room stayed hot even with air on 63, we took a fan still couldn't cool the room off. Thermostat on wall was broke off, front desk came and tried fixing it. Was reading 81 in the room. Shower head looks like it has been on for decades. Cleaning staff needs to put effort to making sure hair from prior quest are cleared from bathroom. Now to pool area gross water didn't feel clean at all windows wide opened. Hottub...

“It was a good place to lay your head for a night. No major complaints. It was clean but dated. I would stay here again. Only feedback I would give is to get the musty smell out of the rooms and the hallways, otherwise was great.”

“A car alarm went off every 2 hours during the night right below our room. They should have had it removed, left at 5AM as we didn’t get any sleep anyway. Mentioned it at check out and they said that was a shame, ”

“Great breakfast! ”

“The pictures in the listing on Expedia do not match the actual property. Both the exterior and interior are different. It is not as updated as the photos show. ”

“We only stayed one night and missed breakfast but we will definitely stay there again on our next Cincinnati adventure. Everyone and everything was wonderful.”

“Tutto ok ”

“Very clean room. Excrllent staff”

“Everything was great except i reserved and paid for a king bed room. To only recieve a double bed room. Hotel staff said it was cause i booked thru a thrid party "expedia." Main reason i chose hyatt was due to the room layout.”

“The room has a horrible smell !!! I wish it smelled like the lobby. ”

“The food was fresh! The staff excellent! Lots of parking!”