Hotel a Hilton Head Plantation

“There was an unpleasant smell in the room, a musty smell. The air conditioner is entirely inside the room, both the indoor and outdoor units, and it hums very loudly. During our 5-night stay, the room was only cleaned once. Although we were told that housekeeping would be every other day. It's really unpleasant to come back to the room and find all the towels still wet and not replaced. Because of the humidity in the room, it's hard to breathe. At breakfast, the tables were sticky to the touch,...

“This was a simple stay but SO nice. I had everything I needed. There was treats and water you can get 24/7 where you check in. The rooms had little things you don’t think about that made it very convenient. Like even pump soap at the sink. And a good sized refrigerator ! Everything felt clean. And room was nice and cold. Will def return. All you need for a little beach getaway.”

“Clean, well appointed room comfortable beds and a nice breakfast in the morning. Staff is friendly and accommodating.”

“First the smell was horrible. I’m not sure what it was but it wasn’t pleasant in the hall ways or in the room I was tempted to leave as others did but I used my OneCash and didn’t want to come out of pocket for a quick one night trip. The a/c leaked pretty bad floor gets super wet. Then the a/c kept wanted to switch to heat so a bit annoying. The pet fee is pretty high and not the same as I had seen on Expedia. Staff wasn’t overly helpful but weren’t rude either. Kids enjoyed the pool and the...

“Location great, amenities not so much”

“Nice clean room and loved the breakfast”

“This is a great place to stay. It is very clean and conveniently located.The staff is friendly and the rooms are spacious. I would highly recommend.”

“The room had a bad smell”

“This property was a huge disappointment. The bathroom was dirty, the baseboards and walls were filthy, and the overall cleanliness of the room was unacceptable. On top of that, the staff was unfriendly and unhelpful. I would not recommend staying here. Between the poor condition of the property and the lack of customer service, I will not be returning.”

“Amazing ocean front room, helpful and kind staff and amazing on property amenities! Will return soon.”

“Not as expected”

“Posizione invidiabile ”

“Very clean and easy access to the beach ”

“Everything was fine. Just two issues that were bothersome. 1) The bathroom floors and tub had an extremely slippery residue. 2) There were very noisy guests above our room.”

“Na”

“I feel like I was deceived upon searching and reading on expedia.com this hotel seemed very clean and convenient for what I needed. I was traveling with 2 year old toddler and upon arrival the room did not have a microwave, the room’s air conditioning temperature was very warm, the refrigerator was not working and the room’s floor had hair on the corners and crevices of the bathroom. Also did not like that the hotel is not all enclosed. As soon as you get out of your room your outside. The...