Vista aerea

Recensioni per Silverland Yen Hotel

4 out of 5
Silverland Yen Hotel
73-75 Thu Khoa Huan st, Ben Thanh Ward, District 1, Ho Chi Minh City

Recensioni

9,4

Eccezionale

Valutazione di 10 - Eccellente. 564 su 798 recensioni" "
Valutazione di 8 - Buono. 188 su 798 recensioni" "
Valutazione di 6 - Soddisfacente. 30 su 798 recensioni" "
Valutazione di 4 - Scarso. 7 su 798 recensioni" "
Valutazione di 2 - Terribile. 9 su 798 recensioni" "

9,6/10

Pulizia

9,6/10

Personale e servizio

9,2/10

Servizi

9,2/10

Condizioni e dotazioni della struttura

8,8/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Simone

Soggiorno di 3 notti a settembre 2019

10/10 Eccellente

Simone

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
SUPER!
Perfect location for work and leasure. Very kind and professional staff and great service at all stages.
Soggiorno di 1 notte a settembre 2019
Risposta di General Manager, il giorno 18 ott 2019
Dear Simone, Dear guest! Thank you for your stay and your comment at Silverland Yen hotel. We hope to have chance to welcome you back here in very near future. Regards,

8/10 Buono

Simone

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hotel accogliente
Hotel dalle finiture in legno molto accogliente e rilassante per qualsiasi tipo di viaggio. Camere dallo stile etnico molto piacevoli e rilassanti. Zona ok. Fornita di tutti i servizi.
Soggiorno di 2 notti a marzo 2019

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Albergo grazioso ma con un solo ascensore per 9 piani e stanza senza doccia ma vasca uso doccia. Personale gentile, colazione e prendinner ok.
Soggiorno di 2 notti a dicembre 2018

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a novembre 2017

10/10 Eccellente

Anthony

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location - within walking distance of quite a view attractions in D1, and excellent staff and service. Afternoon tea and free breakfast were also perks we utilized when crunched for time.
Soggiorno di 3 notti a marzo 2024
Risposta di Silverland Yen, il giorno 14 apr 2024
Dear Mr. Anthony,Warmest greetings from Silverland Yen Hotel ! Thank you for taking to sharing your experiences during your stay.It is wonderful to know that you enjoyed our location, services, our staff and all facilities provided here. Delivery the excellent services with heart always is the goal we force to achieve day by day, and your satisfaction is our reward of motivation. Once again, thank you and on behalf of the team, we look forward to welcoming you back in the near future.Warm regards,Luan Ho (Mr.)Senio Guest Relation Officer

10/10 Eccellente

James

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The hotel is located a short walk from the market and the staff are super lovely and friendly. There is a small pool on the roof with a great view of the skyline.
Soggiorno di 3 notti a marzo 2024
Risposta di Silverland Yen, il giorno 14 apr 2024
Dear Mr James,Thank you very much for sharing your positive experience on Expedia. We are very happy to learn that you had a fantastic time in our hotel. I will pass your compliments to our staff who work very hard everyday to bring valuable experience to all hotel guests. Once again, thank you for staying with us and your valuable feedback, we look forward to welcoming you back. Warm regards,Luan Ho (Mr.)Senior Guest Relation Officer

6/10 Soddisfacente

Roger

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Wanted to like the Silverland Yen but it fell short. Staff are great however the Executive room had terrible acoustics, was noisy from interior noise, gym directly sharing a wall, doorbells in not the best places and overall not sound insulated. Not the best way when landing in HCMC. Breakfast buffet was nice, rooftop pool small and crowded but again the staff were very nice.
Soggiorno di 3 notti a marzo 2024
Risposta di Silverland Yen, il giorno 8 apr 2024
Dear Mr. Roger,Thank you for sharing your experience regarding your recent stay with us. We’re delighted to hear you enjoyed the breakfast and found our staff great and very nice. However,on behalf of the entire team, we apologize for the inconvenience caused by some noisy from the gym and some issue which made your stay uncomfortable and did not meet your expectation. Please note that your feedback will be shared to concerned department for better improvement.To better accommodate our visitors, I assure you that I will be looking into each point that you have made and try our best to fullfill our guests satisfaction. We appreciate your understanding and hope to have the chance to provide you with a more comfortable and enjoyable stay in the future.Warm regards, Luan Ho (Mr.)Senior Guest Relation Officer

2/10 Terribile

Bhupinder, Singapore

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Poor aircon. Hard time sleeping in room. Won't book this hotel again
Soggiorno di 1 notte ad aprile 2024
Risposta di Silverland Yen, il giorno 8 apr 2024
Dear Mr. Bhupinder,Warmest greetings from Silverland Yen Hotel! Thank you for taking your time to give us your valuable comment about your recent stay at our hotel.On behalf the entire team, we apologize for the inconvenience caused by the poor air condition makes your sleeping is not well. To better accommodate our visitors, we assure you that we will be looking into each point that you have made and try our best to fullfill our guests satisfaction. We appreciate your understanding and hope to have the chance to provide you with a more comfortable and enjoyable stay in the future.Best regards, Luan Ho (Mr.)Senior Guest Relation Officer

10/10 Eccellente

Jeremy

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Absolutely amazing, great detailed to attention, laundry, service, excellent food, and an amazing pool and a very special thanks to the management and Mrs. Leakena, and Mr. Kim chhen for a wonderful experience, some of the greatest staff that I have ever encountered. WE WILL BE BACK.
Risposta di Silverland Yen, il giorno 1 apr 2024
Dear Mr Jeremy,Warmest greetings from Silverland Yen Hotel! Thank you for such a wonderful review about your recent stay at our hotel.We are thrilled to know that we met your expectation, and you were impressed with our hotel facilities and services. We are always committed to providing the highest quality of service and accommodation to each and every one of our guests. I will make sure that your compliments will be shared among our associates to motivate them to work hard and harder.I hope that we will have another chance to welcome you back to our hotel in the future. Warm regards, Luan Ho (Mr.)Senior Guest Relation Officer

10/10 Eccellente

Jeremy, Sacramento

Viaggio con famiglia e bambini piccoli, Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Love it will come back.
Soggiorno di 2 notti a marzo 2024
Risposta di Silverland Yen, il giorno 28 mar 2024
Dear Mr/Ms. Jeremy, Greetings from Silverland Yen Hotel. Thank you for taking the time to share your stay experience at our hotel.Our pleasure to receive your compliment and positive feedback about your recent stay. We are looking forward to welcoming you back upon your next visit to Saigon. Have a good time! Warm regards, Luan Ho (Mr.)Senior Guest Relation Officer

8/10 Buono

Danh

Soggiorno di 3 notti a marzo 2024
Risposta di Silverland Yen, il giorno 18 apr 2024
Dear Mr. Danh,Thank you for sharing your feedback. Our pleasure to receive your positive feedback about your recent stay.We look forward to making your next stay even more magical than your recent stay, welcome back soon !Warm regards,Luan Ho (Mr.)Senior Guest Relation Officer

10/10 Eccellente

Deborah

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very convenient location in District 1. Walkable to most attractions and many local eateries. Clean rooms. Rooftop pool with a bar and a 2 for 1 happy hour each day at 5pm. Breakfast is not included and pretty basic. We opted for the breakfast bahn mi that a lady was making on the street just around the corner for 1.50! Staff is very attentive and welcoming.
Soggiorno di 3 notti a marzo 2024
Risposta di Silverland Yen, il giorno 28 mar 2024
Dear Mr/Ms. Deborah, Thank you for taking your time to share a wonderful review about your recent stay at Silverland Yen Hotel. We are thrilled to hear that you all enjoyed your stay with us.As we strive to provide the best services to meet our guest expectation. The team is most grateful for those compliments, so I will make sure that your compliments will be shared among our associates to motivate them to work hard and harder.Once again thank you for sharing your experience, we look forward to welcome you back in near future.Warm regards, Luan Ho (Mr.)Senior Guest Relation Officer

10/10 Eccellente

Renee

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location. Breakfast was excellent and the staff was very friendly and helpful.
Soggiorno di 5 notti a marzo 2024
Risposta di Silverland Yen, il giorno 28 mar 2024
Dear Mr/Ms Renee,Thank you for taking time to share us very positive feedback about your stay at Silverland Yen hotel.We thank for your compliments in regarding to the location, our breakfast and our staff that made your stay more comfortable.We look forward to making your next stay even more magical than your recent stay, welcome you back soon!Warm regards, Luan Ho (Mr.)Senior Guest Relation Officer

10/10 Eccellente

Patricia

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff here are so, so great and really go the extra mile. I would highly suggest Silverland Yen; we had an awesome experience!
Soggiorno di 2 notti a marzo 2024
Risposta di Silverland Yen, il giorno 23 mar 2024
Dear Mr/Ms. Patricia,Thank you very much for sharing your positive experience on Expedia. We are very happy to learn that you had a fantastic time in our hotel. I will pass your compliments to our staff who work very hard everyday to bring valuable experience to all hotel guests.Once again, thank you for your valuable feedback, we look forward to welcoming you back on your next trip.Warm regards,Luan Ho (Mr.)Senior Guest Relation Officer

8/10 Buono

Wojciech

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi
The only comment I have is that the hotel would use a refresh. Its amenities are dated.
Soggiorno di 2 notti a marzo 2024
Risposta di Silverland Yen, il giorno 17 mar 2024
Dear Mr. Wojciech,Thank you for taking your precious time to share your feedback regarding your recent stay with us. We would like to apologize for some issues which did not meet your expectation. Please note that your feedback will be shared to concerned department for better improvement.Once again, thank you for your valuable feedback. We hope that we will have the opportunity of welcoming you back to our property in the near future.Regards, Luan Ho (Mr.)Senior Guest Relation Officer

10/10 Eccellente

Scott

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff were extraordinarily helpful and nice. Convenient for everything.
Soggiorno di 6 notti a marzo 2024
Risposta di Silverland Yen, il giorno 17 mar 2024
Dear Mr/Ms. Scott, Thank you for taking your precious time to share your feedback regarding your recent stay with us. Our pleasure to receive your compliment and positive feedback about your recent stay. We look forward to welcoming you back on your next trip. Thank you for choosing our hotel and we can't wait to host you again in the future.Regards, Luan Ho (Mr.)Senior Guest Relation Officer

10/10 Eccellente

Mayumi, Niiza-City

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
こちらのホテルは初めてですが、木の温もりを感じるようなリラックスできるお部屋でした。そして何よりホスピタリティ溢れるスタッフの皆さんには感心し、優しい笑顔にとても癒されました。Xin cẩm ơn.また泊まりに来ます。
Soggiorno di 2 notti a marzo 2024
Risposta di Silverland Yen, il giorno 13 mar 2024
Dear Ms. Mayumi,Cảm ơn Ms. Mayumi, thank you very much for sharing your positive experience on Expedia. We are very happy to learn that you had a fantastic time in our hotel. I will pass your compliments to our staff who work very hard everyday to bring valuable experience to all hotel guests.Once again, thank you for staying with us and your valuable feedback, hopefully we will once again have the opportunity of welcoming you back to our hotel in the near future.Best regards,Luan Ho (Mr.)Senior Guest Relation Officer

8/10 Buono

Ian

Viaggio di gruppo
Well staffed, a short walk to restaurants and spas. Breakfast was okay, nothing special. The beds were extra wide, room not lavish but good. My bathroom mirror was hung so low my entire head was cut off. :-)
Soggiorno di 2 notti a marzo 2024
Risposta di Silverland Yen, il giorno 13 mar 2024
Dear Mr/Ms Ian,Thank you for choosing Silverland Yen hotel as your destination. We thank for your compliments in regarding to our location and staffs that made your stay more comfortable. However, we would like to apologize for some issues which did not meet your expectation. Please note that your feedback will be shared to concerned department for better improvement.Once again, thank you for your valuable feedback. We look forward to making your next stay even more magical than your recent stay, welcome you back soon!Warm regards, Luan Ho (Mr.)Senior Guest Relation Officer

10/10 Eccellente

Mathew

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff was amazing.
Soggiorno di 1 notte a marzo 2024
Risposta di Silverland Yen, il giorno 7 mar 2024
Dear Mr/Ms. Mathew,Thank you for taking your precious time to review such a positive comment about our hotel on Expedia.I am very happy to learn that you did enjoyed your stay at Silverland Yen Hotel. I will pass your compliments to our staff who work very hard everyday to bring valuable experience to all hotel guests.I do hope to see you soon on your next arrival.Warm regards, Luan Ho (Mr.)Senior Guest Relation Officer

10/10 Eccellente

Desmond

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The Yen hotel was fantastic as was the staff who could not do enough for you ….. the infinity pool was a lovely way of spending the late afternoon or early evening. Would definately stay again next time in HCM
Soggiorno di 8 notti a febbraio 2024
Risposta di Silverland Yen, il giorno 7 mar 2024
Dear Mr/Ms Desmond,Thank you very much for staying with us at Silverland Yen hotel.We are very appreciated your nice feedback on Expedia. We're glad to know that you found our hotel as a fantastic hotel with good location and the infinity pool was a lovely way of spending the late afternoon or early evening. Many thanks again and we look forward to welcoming you back.Warm regards, Luan Ho (Mr.)Senior Guest Relation Officer

10/10 Eccellente

Kazuhiro

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
とても良い
Soggiorno di 2 notti a febbraio 2024
Risposta di Silverland Yen, il giorno 28 feb 2024
Dear Mr/Ms. Kazuhiro,Thank you for taking time to share us very positive feedback about your stay at Silverland Yen hotel. We are very appreciated your nice feedback on Expedia. We look forward to making your next stay even more magical than your recent stay, welcome back soon!Warm regards, Luan Ho (Mr.)Senior Guest Relation Officer

10/10 Eccellente

MAKOTO

Viaggio di gruppo, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
海外出張で利用したホテルで今までで一番好きなホテルでした スタッフ皆さんのホスピタリティに感動でした
Soggiorno di 2 notti a febbraio 2024
Risposta di Silverland Yen, il giorno 28 feb 2024
Dear Mr/Ms Makoto,Thank you for taking your precious time to share your feedback regarding your recent stay with usWe are happy and proud to know you had been enjoyed your time with us. The team is always strive to deliver outstanding products and professional services as local experiences, and your satisfaction is a reward for all of us.Once again, thank you for your valuable feedback. We hope that we will have the opportunity of welcoming you back to our property in the near future.Regards, Luan Ho (Mr.)Senior Guest Relation Officer

10/10 Eccellente

Edgar

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff were very friendly and helpful al the time. Buffet breakfast was very good with a lot of food choices. Afternoon tea was a delight. Minibar was only free for the first day.
Soggiorno di 3 notti a febbraio 2024
Risposta di Silverland Yen, il giorno 28 feb 2024
Dear Mr/Mr Edgar,Thank you for taking your time to share a wonderful review with us.I am so pleased to hear that you enjoyed your stay recently. It will be an honor to share your wonderful review to the entire team and I believe it will give them a high motivation in providing an excellent service for our guest at all times.We wish you a great journey and hope to visit us again when you back to Ho Chi Minh city.Warm regards, Luan Ho (Mr.)Senior Guest Relation Officer

10/10 Eccellente

Nitten

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff and location of this hotel made my experience in Ho Chi Minh very fun. I would not hesitate to book here again or to recommend this hotel to my friends and family. This hotel has a few nuances that I appreciated, and above all else the premises were clean and kept throughout day.
Soggiorno di 3 notti a febbraio 2024
Risposta di Silverland Yen, il giorno 28 feb 2024
Dear Mr/Ms. Nitten,Thank you very much for sharing your positive experience on Expedia. We are very happy to learn that you had a fantastic time in our hotel. I will pass your compliments to our staff who work very hard everyday to bring valuable experience to all hotel guests. Once again, thank you for staying with us and your valuable feedback, we look forward to welcoming you back. Warm regards,Luan Ho (Mr.)Senior Guest Relation Officer

8/10 Buono

Susan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice location good breakfast
Soggiorno di 3 notti a febbraio 2024
Risposta di Silverland Yen, il giorno 15 feb 2024
Dear Mr/Ms Susan,Thank you for taking time to share us very positive feedback about your stay at Silverland Yen hotel. We thank for your compliments in regarding to the location and our breakfast that made your stay more comfortable.We look forward to making your next stay even more magical than your recent stay, welcome you back soon!Regards, Luan Ho (Mr.)Senior Guest Relation Officer

10/10 Eccellente

Chelsea

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful property, very helpful staff - would highly recommend!
Soggiorno di 3 notti a febbraio 2024
Risposta di Silverland Yen, il giorno 15 feb 2024
Dear Mr/Ms. Chelsea,Thank you for choosing Silverland Yen hotel as your destination. We thanks for your compliments in regarding to our property and staffs who made your stay come more enjoyable.We wish you a great journey and hope to visit us again when you back to Saigon.Regards, Luan Ho (Mr.)Senior Guest Relation Officer

10/10 Eccellente

David

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very good property and excellent staff
Soggiorno di 3 notti a gennaio 2024
Risposta di Silverland Yen, il giorno 15 feb 2024
Dear Mr/Ms. David,Thank you very much for sharing your positive experience on Expedia. We are very happy to learn that you had a fantastic time in our hotel. I will pass your compliments to our staff who work very hard everyday to bring valuable experience to all hotel guests.Once again, thank you for your valuable feedback, we look forward to welcoming you back on your next trip.Best regards,Luan Ho (Mr.)Senior Guest Relation Officer

10/10 Eccellente

Viet

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The room was excellent. Location wise, you can get anywhere easily in the city. Excellent breakfast
Soggiorno di 1 notte a gennaio 2024
Risposta di Silverland Yen, il giorno 28 gen 2024
Dear Mr/Ms Viet,Thank you for taking your precious time to review such a positive comment about our hotel on Expedia.We are please to know you had been enjoyed your time and have a memorable experiences for all services provided.We look forward to the possibility of welcoming you back for another enjoyable stay.Best regards,Luan Ho (Mr.)Senior Guest Relation Officer

10/10 Eccellente

Rana

Viaggio di gruppo
Mi è piaciuto: Pulizia e personale e servizio
Excellent location ,awesome staff,fulfilled all you need in a nice hotel.
Soggiorno di 3 notti a gennaio 2024
Risposta di Silverland Yen, il giorno 27 gen 2024
Dear Mr/Ms. Rana,Thank you very much for sharing your positive experience on Expedia. We are very happy to learn that you had a fantastic time in our hotel. I will pass your compliments to our staff who work very hard everyday to bring valuable experience to all hotel guests.Once again, thank you for your valuable feedback, we look forward to welcoming you back on your next trip.Best regards,Luan Ho (Mr.)Senior Guest Relation Officer

10/10 Eccellente

Maria

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 4 notti a gennaio 2024
Risposta di Silverland Yen, il giorno 18 apr 2024
Dear Ms. Maria,Thank you for choosing Silverland Yen hotel for your destination.Our pleasure to receive your compliment and positive feedback about your recent stay.I do hope that we will have another chance to bring you another fantastic stay in Ho Chi Minh City.Kind regards,Luan Ho (Mr.)Senior Guest Relation Officer

6/10 Soddisfacente

KAYLIN, Edison

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
The upgrade floor is on the same floor as pool and bar but have to carry luggage up one flight of stairs. The hot water took along time to come out. Walls thin can hear loud music and neighbors. Location is good, easy walk to Ben Thanh market and Saigon square.
Soggiorno di 1 notte a gennaio 2024
Risposta di Silverland Yen, il giorno 27 gen 2024
Dear Mr/Ms Kaylin,Thank you for taking your precious time to share your feedback regarding your recent stay with us.We thanks for your compliments in regarding to the location that made your stay more comfortable. However, we would like to apologize for some issues which did not meet your expectation. Please note that your feedback will be shared to concerned department for better improvement. Hopefully we will once again have the opportunity of welcoming you back to our property in the near future.Regards,Luan Ho (Mr)Senior Guest Relation Officer

10/10 Eccellente

Calvin

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 5 notti a gennaio 2024
Risposta di Silverland Yen, il giorno 18 gen 2024
Dear Calvin,Thank you for sharing your feedback.Our pleasure to receive your positive feedback about your recent stay.We look forward to making your next stay even more magical than your recent stay, welcome back soon !Regards,Luan Ho (Mr.)Senior Guest Relation Officer

10/10 Eccellente

Naveed

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a gennaio 2024
Risposta di Silverland Yen, il giorno 18 gen 2024
Dear Naveed, Thank you for such a wonderful review about your stay at our hotel.We are please to know you had been enjoyed your time and have a memorable experiences for all services provided.Hopefully we will once again have the opportunity of welcoming you back to our property in the near future.Regards, Luan Ho (Mr.)Senior Guest Relation Officer

6/10 Soddisfacente

Sheri

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Tired hotel with lots of renovations happening
Very tired tourist class hotel with noisy renovations on the 9th floor and the pool area looking like a building site. Not much luxury in this place but convenient location and lovely staff. Didn’t honour the VIP gold room upgrade or late check out.
View from roof bar
Not much of a pool but adequate for cooling down
Soggiorno di 2 notti a gennaio 2024
Risposta di Silverland Yen, il giorno 14 gen 2024
Dear Sheri,Thank you for taking your precious time to share your feedback regarding your recent stay with us.We thanks for your compliments in regarding to the location and our staff that made your stay more comfortable. However, we would like to apologize for some issues which did not meet your expectation. Please note that your feedback will be shared to concerned department for better improvement.Hopefully we will once again have the opportunity of welcoming you back to our property in the near future. Regards, Luan Ho (Mr.) Senior Guest Relation Officer.

10/10 Eccellente

Kenji, ARAKAWA

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
観光の中心のドンコイ通り周辺は、コロナ禍の影響で雑貨化やレストランの閉業が増えて、ベンタイン市場周辺の方が賑わっています。ホテルの部屋からの眺めは、それほどではないですが、最上階のプールからは公園の緑が望めて、周辺環境は静かでリラックスできました。 ホテルの規模感がほどほどで、サービスは非常に行き届いていて、仕事が早い。送迎も時間ピッタリでした。
Soggiorno di 4 notti a dicembre 2023
Risposta di Silverland Yen, il giorno 7 gen 2024
Dear Mr. Kenji,Thank you for taking the time to share your experience with us. We're delighted to hear that you had a pleasant 3-night stay at our city hotel.We are delighted to receive your positive comments regarding your experience and the team’s services. It is rewarding to read your note in connection to the delivered services and how it is contributed to make your stay comfortable and enjoyable, your comment will be shared with them.Thank you for considering us for your future visits to Saigon. We look forward to welcoming you back, and please feel free to let us know if there's anything specific you'd like for your next stay.Best regards,Mai Ngo (Ms.)Operation Manager

8/10 Buono

Meng Jiunn

Soggiorno di 4 notti a dicembre 2023
Risposta di Silverland Yen, il giorno 18 gen 2024
Dear Meng Jiunn,Thank you for taking the time to share your feedback regarding your recent stay with us.Our pleasure to receive your feedback about your recent stay.We look forward to making your next stay even more magical than your recent stay, welcome you back soon!Regards, Luan Ho (Mr.)Senior Guest Relation Officer

10/10 Eccellente

konrad

Soggiorno di 1 notte a dicembre 2023
Risposta di Silverland Yen, il giorno 18 gen 2024
Dear Mr/Ms Konrad,Thank you for taking time to share us very positive feedback about your stay at Silverland Yen hotel.Our pleasure to receive your compliment and positive review. We are looking forward to welcoming you back upon your next visit to Saigon. Have a good time! Regards, Luan Ho (Mr.)Senior Guest Relation Officer

10/10 Eccellente

JOHN

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good location! Great staff! Convenient and safe place to stay. Hallway carpet is needed to be replaced.
Soggiorno di 3 notti a dicembre 2023
Risposta di Silverland Yen, il giorno 28 dic 2023
Dear Mr/Ms. John,Thank you for taking your precious time to review such a positive comment about our hotel on Expedia.I am very happy to learn that you did enjoyed your stay at Silverland Yen Hotel. I will pass your compliments to our staff who work very hard everyday to bring valuable experience to all hotel guests.I do hope to see you soon on your next arrival.Regards, Mai Ngo (Ms.)Operation Manager

10/10 Eccellente

charlotte

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Hôtel vraiment bien placé, proche de tout. Le petit-déjeuner est vraiment bon et le personnel de l’hôtel est adorable! Je recommande vivement.
Risposta di Silverland Yen, il giorno 28 dic 2023
Dear Mr/Ms. Charlotte,Thank you for choosing Silverland Yen hotel as your destination.We thanks for your compliments in regarding to the location, the food and staffs who made your stay come more enjoyable.We wish you a great journey and hope to visit us again when you back to Saigon.Regards, Mai Ngo (Ms.)Operation Manager

10/10 Eccellente

eunyoung

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Silverland Yen, il giorno 18 gen 2024
Dear Mr/Ms. Eunyoung,Thank you for staying with us and review us on Expedia.We are please to know you had been enjoyed your time and have a memorable experiences for all services provided.Hopefully we will once again have the opportunity of welcoming you back to our hotel in the near future.Regards, Luan Ho (Mr.)Senior Guest Relation Officer

8/10 Buono

Rina

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a dicembre 2023
Risposta di Silverland Yen, il giorno 28 gen 2024
Dear Mr/Ms. Rina,Thank you for taking the time to share your feedback regarding your recent stay with us.Our pleasure to receive your feedback about your recent stay.We look forward to making your next stay even more magical than your recent stay, welcome you back soon!Regards, Luan Ho (Mr.)Senior Guest Relation Officer

10/10 Eccellente

Eric

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 3 notti a dicembre 2023
Risposta di Silverland Yen, il giorno 28 gen 2024
Dear Mr/Ms Eric,Thank you for taking the time to share your feedback with us.Our pleasure to receive your compliment and positive review. We are looking forward to welcoming you back upon your next visit to Saigon. Have a good time! Regards, Luan Ho (Mr.)Senior Guest Relation Officer

10/10 Eccellente

Sue Phay

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It is one of the best hotels I had experienced in HCMC. The room is super comfortable, staffs are very service-oriented. The afternoon tea provided is really good especially after a half day out in the heat. Hotel location is also fantastic and walkable to most tourist sites.
Soggiorno di 2 notti a dicembre 2023
Risposta di Silverland Yen, il giorno 28 dic 2023
Dear Ms. Sue Phay,Thank you so much for your kind words and for choosing our hotel during your time in HCMC.It's wonderful to know that you found our rooms super comfortable and our staff service-oriented. We're glad you enjoyed the afternoon tea; it's great to hear that it was a refreshing treat after a day out in the heat.Providing a high level of comfort and service is always our top priority, and we are thrilled to have met your expectations.We look forward to welcoming you back on your next visit to HCMC.Regards, Mai Ngo (Ms.)Operation Manager

8/10 Buono

Jami

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great stay in ho chi minh
Nice rooms, very attentive staff. Upper pool area is a little smaller than pictures indicate but still wonderful. It’s in a very nice location. Lots of shopping and exploring around the hotel.
Soggiorno di 1 notte a novembre 2023
Risposta di Silverland Yen, il giorno 28 dic 2023
Dear Mr/Ms. Jami,Thank you for taking the time to share your feedback with us. We are thrilled to hear that you enjoyed your stay at our hotel and appreciated our nice rooms and attentive staff.It's wonderful to know that you found our hotel's location favorable, with plenty of shopping and exploring opportunities nearby.We look forward to the possibility of welcoming you back for another enjoyable stay.Regards, Mai Ngo (Ms.)Operation Manager

6/10 Soddisfacente

Eugene

Viaggio di gruppo
Mi è piaciuto: Pulizia e personale e servizio
Pool broke and there was construction noise during the day. Elevator is very slow and has an odor.
Risposta di Silverland Yen, il giorno 15 feb 2024
Dear Mr/Ms. Eugene,Thank you for taking your precious time to share your feedback regarding your recent stay with us. We would like to apologize for some issues which did not meet your expectation. Please note that your feedback will be shared to concerned department for better improvement. Hopefully we will once again have the opportunity of welcoming you back to our property in the near future. Regards, Luan Ho (Mr.) Senior Guest Relation Officer.

8/10 Buono

Thang

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Hotel is small and old looking but the inside room was clean and quiet and staffs were very nice and polite special front desk and bell men. We will come back in the future in the next trip . And special thanks Mai, front desk staff, very nice and friendly!
Soggiorno di 13 notti a novembre 2023
Risposta di Silverland Yen, il giorno 28 dic 2023
Dear Mr. Thang,Thank you for taking the time to share your experience with us. We appreciate your detailed feedback and are delighted to hear that you found the inside of our hotel clean and quiet, with a special mention of our courteous and helpful staff.We take pride in providing a clean and welcoming environment for our guests, and we are thrilled to learn that you enjoyed the service provided by our front desk and bell staff.We look forward to welcoming you back on your next trip. Thank you for choosing our hotel, and we can't wait to host you again in the future.Best regards,Mai Ngo (Ms.)Operation Manager

10/10 Eccellente

Shinyoung

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Silverland Yen, il giorno 28 gen 2024
Dear Mr/Ms. Shinyoung,Thank you for such a wonderful review about your stay at our hotel.Our pleasure to receive your compliment and positive feedback about your recent stay.I do hope that we will have another chance to bring you another fantastic stay in Ho Chi Minh City.Regards, Luan Ho (Mr.)Senior Guest Relation Officer

10/10 Eccellente

Nancy

Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Staff was very nice. Great location. Roof top pool, awesome!
Soggiorno di 1 notte a dicembre 2023
Risposta di Silverland Yen, il giorno 10 dic 2023
Dear Nancy,Thank you for choosing Silverland Yen hotel as your destination.We are please to know you had been enjoyed your time and have a memorable experiences for all services provided.Hope you have a great trip and will visit us again when travel bring you back to Ho Chi Minh city.Kind regards,Vy Tran (Ms.)Front Office Team leader

8/10 Buono

MARK

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Convenient location. Friendly staff. Clean
Soggiorno di 1 notte a dicembre 2023
Risposta di Silverland Yen, il giorno 10 dic 2023
Dear Mark,Thank you for choosing Silverland Yen hotel for your destination, and thanks for your review on Expedia.I am very happy to learn that you did enjoyed your stay at Silverland Yen. I will pass your compliments to our staff who work very hard everyday to bring valuable experience to all hotel guests.Once again thank you for sharing your experience, we look forward to welcome you back in very near future.Kind regards, Vy Tran (Ms.)Front Office Team leader