Hotel vicino a Holden Lake - Cassidy

“Struttura dotata di un funzionale parcheggio. Buona colazione anche se non inclusa nel prezzo. Molto pulito.”

“The outside property was clean a sun well kept and the room appeared clean. I checked the bed as I was nervous about bed bugs. I did not see any bed bugs but the sheets did not look clean, hair and nails clippings? No sign of bed bugs though. The bathtub had hair in it and it could really use replacing as it is very old and worn out. There was also a dirty towel left hanging on the back of the door. The clerk was very friendly and helpful when I checked in. I do t think I would stay again.”

“We regularly travel with a large sports team and this was our all-time favourite tournament hotel. We loved the gazebo outside for team meals and found the staff very accommodating. This is a well-designed hotel, and the proximity to picturesque Ladysmith was an added bonus. Would definitely recommend to teams traveling for tournaments in Nanaimo.”

“Ottimo albergo giusto vicino al centro. Stanze grandi e comode, servizio veloce e attaccato a un bar con ottime colazioni ”

“Super helpful staff. An excellent value place to stay before catching a ferry to the mainland.”

“Niente di speciale solo abbastanza vicina centro. Fortunatamente parcheggio per lasciare macchina anche se esterno. Non mi è piaciuto perchè si sono dimenticati di rifare la camera per 2 gg. Scomodo in quanto l'ascensore non arriva al piano delle camere ma bisogna scendere di 5 gradini per andare alla nostra camera terzo piano con le valigie pesanti. ”

“Camera spaziosa. Bagno non pulito adeguatamente. È presente una lavanderia ma è disponibile una sola lavatrice, che era occupata. La colazione niente di particolare, ma la signora che gestiva la sala era molto gentile.”

“Beautiful view, wow spectacular, great bedroom and bathroom for an overnight -management was nice.”

“​Subject: Disappointing Stay – Room Quality and Pricing Issues ​I recently stayed at your property, and unfortunately, it did not live up to expectations—especially given the price tag of $360 after taxes. ​Upon entering the room, I was immediately hit by an overpowering scent from a air freshener plugin that was strong enough to burn my eyes and nose. While it seems the room underwent a recent renovation, the execution was incredibly poor and lacked basic attention to detail: ​Cleanliness:...

“Never experienced any hotel without any receptions on site plus required pre check in even with the reservation? A lot of personal and credit card information were required for online check in which is a high safety concern. After filled out all those info waited out side for 30minutes without any response plus the assistance phone number didn’t pick up until we tried 5 times. Loud AC and bad experience.”

“We really liked this place. The walk out to the lake was wonderful and easily accessible. The staff made us feel welcome but also allowed for space and privacy. The location is great and the lake was the main draw for us. The traffic noise from the highway was noticeable but not a huge problem. We will book again.”

“Old and beat up.”

“The morning breakfast staff need a review in customer service. They embarrassed a family who made the error of sitting at a reserved table at 0945hrs. All the designated breakfast tables were occupied at the time. They told them to move as though this was a huge problem. The next paying customer were due at 1100hrs. They didn’t need to make a big deal about it. The staff are taking their job far too seriously- they should be smiling and cheerful with customers and make the morning feel...

“Alan was very helpful .”

“was not aware of no air conditioning. The electric fan provided was not working. good thing there's a fan in the hallway that we grab and replaced the one in our room :)”

“Room was dirty smelled like pot smoke.floors were especially dirty bedding had permanent stains”

“Strategico per prendere il ferry. Carino anche il ristorante "convenzionato" a fianco.”

“Hotel vicino agli arrivi delle navi, quindi comodo per chi arriva da vanvouver. Area servita da diversi negozi. Camera pulitissima, check in veloce e signora molto disponibile! CONSIGLIATO!”

“The pillows have a terrible smell of sweat. It is necessary to change all the pillows”