Valutazioni basate su 784 recensioni verificate

4,1 su 5
81% degli ospiti consiglia questa struttura
4,3 Pulizia della camera
4,2 Servizio e personale
4,2 Comfort in camera
4,1 Condizioni dell’hotel
Recensioni verificate di Expedia
4 su 5
Consigliato
per Tutti
di un viaggiatore verificato

Stay in a room far from the lobby

Data di pubblicazione: 19-apr-2018
Everything was good except my room was the first one, directly off the lobby. The doors must be paper thin, because I could hear every ding of the elevator. Once morning came, along with the continential breakfast, forget about it. It was like i was trying to sleep in a restaurant. I could hear everything! Good hotel just avoid that room or im guessing any room close to it.
Commenti Hotel
22-apr-2018 di Flo Vega, Hotel
I am truly sorry you had to endure the noise level from morning breakfast and lobby area. Please let me know when you be back in town; so that I may be able to offer you a free upgrade.
4 su 5
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di un viaggiatore verificato da Council Bluffs, IA

Data di pubblicazione: 19-apr-2018
The room was so comfortable and clean. Bed was great. My stay was short, however it was very relaxing.
Commenti Hotel
20-apr-2018 di Flo Vega, Hotel
Thank you, that is the exact atmosphere we like to create here at our hotel. I am glad you enjoyed your stay.
2 su 5
di un viaggiatore verificato da Hamburg

Enttäuscht für BW plus

Data di pubblicazione: 19-apr-2018
Zimmer in die Jahre gekommen... Frühstück: Nicht zu vergleichen mit anderen BW plus Hotels. Von diesem Best Western plus Hotel waren wir enttäuscht.
Commenti Hotel
20-apr-2018 di Flo Vega, Hotel
Es tut mir wirklich leid, dass Sie das Gefühl haben, dass dieses Hotel nicht Ihren Standards entspricht. Wir bemühen uns sicherzustellen, dass alle unsere Gäste einen angenehmen Aufenthalt haben.
4 su 5
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di un viaggiatore verificato da Palo Alto

Ideal Hotel for a short stay

Data di pubblicazione: 17-apr-2018
Hotel is near to Hobby airport. Free shuttle. Ideal Hotel for a short stay.
Commenti Hotel
20-apr-2018 di Flo Vega, Hotel
Thank you so much for taking time to tell us of your stay. Hope to see you back shortly.
4 su 5
Consigliato
per Tutti
di un viaggiatore verificato

Great stay

Data di pubblicazione: 14-apr-2018
Stayed over 10 days, a nice hotel, conveniently located, excellent breakfasts in the morning saves time to go to find something to eat in the morning, nice fitness room easy to park elevator a bit old.
4 su 5
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di un viaggiatore verificato

Nice

Data di pubblicazione: 11-apr-2018
Really nice just to fast out from where I was going.
4 su 5
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di un viaggiatore verificato

great hotel near the place I needed to be

Data di pubblicazione: 9-apr-2018
Clean excellent breakfast, easy access to highway, pillows are not as good
1 su 5
di un viaggiatore verificato da chicago, il

Will never stay there again

Data di pubblicazione: 4-apr-2018
I am very disappointed with my stay. There was a bug in my room and I had to report it 3 times in order to someone to get the bug out of my room... They also charged my debit card $60 and other $150 after my check out reciept had a zero dollar balance. I called and asked why and she said that she didn’t know that I would have to call back. The manager Flo has the worst attitude.
Commenti Hotel
6-apr-2018 di Flo Vega, Hotel
Good morning, I would first like to apologize if I was in any way offensive to you that day. I was just trying to assure you were taking care of promptly or at a later time; since our staff said you requested no service. I just wanted to make it right for you. So this way you would not be inconvenienced again on that day. I am truly sorry for the inconvenience you received.
1 su 5
di un viaggiatore verificato

Data di pubblicazione: 4-apr-2018
I booked for suite but unfortunately I didn’t get a suite as it wasn’t available...
Commenti Hotel
6-apr-2018 di Flo Vega, Hotel
I am truly sorry but would like to find out additional information about your reservation so that I can see what went wrong. I am sorry you had to be inconvenienced.
5 su 5
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di un viaggiatore verificato da Illinois

Convienent location, clean and renovated facility

Data di pubblicazione: 30-mar-2018
Wonderful staff, great location for airport and nice amenities
Commenti Hotel
30-mar-2018 di Flo Vega, Hotel
Thank you for staying with us.