Valutazioni basate su 497 recensioni verificate

Hanno pagato e soggiornato. Abbiamo verificato.
4,1 su 5
82% degli ospiti consiglia questa struttura
4,3 Pulizia della camera
4,2 Servizio e personale
4,2 Comfort in camera
4,2 Condizioni dell’hotel
Recensioni verificate di Expedia
Hanno pagato e soggiornato. Abbiamo verificato.
4 su 5
di un viaggiatore verificato da California

Data di pubblicazione: 22-ago-2016
Nice day Breakfast earlier than what they said so I had breakfast a little after 6 instead of 6:30 I would definitely stay there again
Commenti Hotel
24-ago-2016 di Flo Vega, Hotel
Glad that we were able to exceed your expectations regarding our breakfast start time. Hope to see you soon.
4 su 5
di un viaggiatore verificato

Nice Hotel Near Hobby Airport

Data di pubblicazione: 6-ago-2016
Pro: Clean and comfortable
Contro: Inconsistent wireless internet
The hotel is located quite close to Hobby Airport, so, for that, it is quite convenient. For restaurants and shopping, one needs a private car or a taxi. Pretty good breakfast available in the hotel, however, and included in the room charge. The room was spacious, clean, and comfortable. It exceeded my expectations and met my needs with one exception: the in room wi-fi occasionally was quite fast but too often the signal strength dropped and was quite slow. When asked, the staff seemed disinterested in addressing this issue, directing me to call the internet service provider.
3 su 5
di un viaggiatore verificato da Caribbean

Nice hotel but needs repairs

Data di pubblicazione: 27-lug-2016
The hotel was good except for the mould scent of the rugs that need replacing!!! The staff was super helpful and I sincerely appreciated that - great job!!!
5 su 5
di un viaggiatore verificato da Texas City, TX

Airport Stay

Data di pubblicazione: 27-giu-2016
Pro: Location
Posizione: Near Airport and a parking garage
Great hotel to spend a night to catch an early morning flight.
Commenti Hotel
28-giu-2016 di Flo Vega, Hotel
We are glad to have been of service to you for your overnight stay.
5 su 5
di un viaggiatore verificato da College Station, TX

Nice Hotel for Business Trips

Data di pubblicazione: 26-giu-2016
I last minute needed somewhere to stay for the week while on a business trip in Houston to attend a conference downtown. The prices for downtown were extremely high for 4 star hotels, abs even the hotels you would never stay in (Motels, etc) were ridiculously high. So I found the hotel through Expedia. It was about 15 mins from downtown or 25 mins during heavy traffic hours. It was surprisingly really clean, had very nice and sweet staff, comfortable bedding, and spacious!
Commenti Hotel
28-giu-2016 di Flo Vega, Hotel
Thank you Morgan for giving us a shot. I am glad to hear you enjoyed your stay here with us. See you on your next trip to Houston. We enjoyed having you as our guest.
4 su 5
di un viaggiatore verificato da Tyler, TX

Excellent location for us

Data di pubblicazione: 22-giu-2016
I chose this hotel based on location and it worked out great. Everything was maybe 15 mins away and NASA and Kemah less than 30 mins away. My one and only dislike was the musky/mildewy smell on the 2nd floor and in our room...other than that, this was an excellent visit.
Commenti Hotel
28-giu-2016 di Flo Vega, Hotel
I am so sorry to hear regarding the odor you encountered during your stay here with us. I hope that we were able to resolve it during your stay. Come back and see us soon.
5 su 5
di Deidra

Data di pubblicazione: 31-mag-2016 su Hotels
Commenti Hotel
7-giu-2016 di Miriam, Hotel
Thank you Diedra, we are glad to here you enjoyed your stay. We enjoyed that chance you gave us to extend our Texas Hospitality to you while you were here. Hope to see you soon. Flo Vega
5 su 5
di un viaggiatore verificato

Data di pubblicazione: 30-mag-2016 su Hotels
Visiting friends before going on cruise.
Commenti Hotel
7-giu-2016 di Miriam, Hotel
Thank you so much for giving us the opportunity to shine as bright as the five stars you gave us. We enjoyed having you here with us. Hope to see you soon. Flo Vega
4 su 5
di Tomas

Data di pubblicazione: 30-mag-2016 su Hotels
Commenti Hotel
7-giu-2016 di Miriam, Hotel
Thank you Tomas, I am glad you enjoyed your stay. Please let us know how we can improve to be able to get 5 stars from you on your next visit to Houston. Hope to see you soon. Flo Vega
3 su 5
di Park da Shelter Island, NY

Eh.

Data di pubblicazione: 20-mag-2016 su Hotels
One night only, May 16, arrival ~4p. Hotel receptionist, Patricia, I believe, was delightful. She checked me in quickly, explained hotel's amenities and was quick to offer suggestions when asked about evening dining. My room, however, while perfectly clean, smelled musty. Patricia called as a courtesy - nice touch - and although she immediately offered a room change or air freshener, I had already decided it wouldn't keep me awake. It did occur to me if management keeps Febreze handy, then this is an issue with which they should be more proactive. The more annoying problem for me was the wifi connection, which seemed unreliable. Could it have been my iPad? Perhaps. Not usually an issue. Wound up connecting through cellular. All in all, with so many similar hotels of this type, I would expect a neutral odor, in ALL accommodations, for the one-twenty paid.
Commenti Hotel
7-giu-2016 di Miriam, Hotel
My sincere apologies regarding the odor you encountered. However I am also glad Patricia went above and beyond to find you another room that you would be happy with. Thank for brining to my attention your concerns; I will be looking into the matter to make sure they are both taken care of properly. Thanks again. Flo Vega