Hotel a Hudson

“The hot tub was closed and that was not disclosed to us prior to our arrival. The pool was freezing and not useable. ”

“Staff at check-in was awesome! Next day shower leaked water all over the bathroom floor making it very wet & slippery. I asked the front desk the for towels & she said we could only have 2. It was not enough to clean up the mess. Called for more towels & explained the situation, she said so you can only have 2 towels No More. Very rude about it & never offered to help clean up the mess with a mop & bucket then instead. Not impressed. Not good customer service. ”

“Parking was great! Staff was friendly and helpful. Didn't use the pool. Room was clean, quiet and a good breakfast. ”

“The pool closes at 10, if there is not a lot of people staying the don’t serve breakfast, and it’s not that clean for the price!!”

“Excellent breakfast and comfortable beds.”

“Rooms have stench, might be the carpet. ”

“Pool area is small and enclosed, the chlorine was intense, I had to step out twice while my kids were swimming because my eyes were burning. Our room did not have enough towels, I called the front desk to ask for more, they were kind of rude about it and I had to leave my kids in the room and go to the front desk to get more even though two people were at the front desk, and they were just standing talking to each other. Other than that it was good, the beds were comfortable and the breakfast...

“We had a family get together here for my son’s birthday so we had two rooms. Rooms were very clean, big, and comfortable. The pool was comfortable (I get cold really easy in pools), so it wasn’t the warmest but I lasted an hour or so. The breakfast was great and the staff was friendly. ”

“Pool was nice and warm, room great. It would have been nice to have tea at breakfast.”

“Enjoyed our stay !”

“It was clean and staff persons were polite and professional.”

“We checked in at 11:45 PM, unpacked and got ready for bed. Then looked up at the ceiling and there was a spider right over one of the beds. We called staff to take care of it. I guess they aren't prepared for things like this because the staff person tried to knock it down, which was a mistake on his part, and then it was running around under the bed as he said. So at around 12:15, we had to pack up everything and move to another room. Also, there was one washcloth and one makeup washcloth for...

“Overall good”

“Nice clean rooms friendly staff. Restaurant attached is good and convenient. ”

“Staff was always friendly, available and knowledgeable. The pool is large and the large, live plants add to the atmosphere ”

“Every thing was clean, staff was excellent. The only down fall was only 2 towels for a weekend stay and the rolls of toilet paper were used and no spare rolls. ”

“Loved the care that the staff put into the hotel. Breakfast was different every morning, which was nice! Good coffee, clean rooms, soft towels! ”