Hotel vicino a Hunnington Place Shopping Center - Louisville

“The staff were excellent! Friendly and helpful. The Drury Inn is lucky to have such great staff. From the gal that checked us in to the staff that puts out the food etc. They made us feel welcome and comfortable.”

“We had breakfast on property and would do it again. The staff, amazing. The food, amazing! They made omelets to order, had fresh fruit and as we are from the south we thought it cute they called grits and cheese a breakfast special. ”

“Clean rooms, friendly staff, good bartender ”

“Scheduled a 4-day stay, had a family emergency the first night and they wouldn't refund me for 3 nights! Not even one refund. Terrible customer service. Couldn't get the manager on the phone for 3 days. Showers are terrible. ”

“Not really ”

“Front desk was super helpful and polite. Room is quite clean. I would stay again. ”

“Breakfast was as expected! ”

“Needs updating”

“Breakfast was average. Ice bucket wasn’t emptied and cleaned so it made me wonder what else hadn’t been cleaned. ”

“The checkin was efficient. Room was super roomy and welcoming. Was right near restaurants to walk to and a barnes and noble to get in a nice stretch of the legs.”

“Stayed here several times over the last 3 years,always clean and the staff nice and a quiet place ”

“Parking was ok. Entrance & exit to facility was very difficult & potholes need attention. Pillows were very uncomfortable. Don't know what amenities were supposed to be but don't believe there were any. Other guests were inconsiderate for sleep. For the price, guess we couldn't expect better. Could have had brochures in the room or offered when checking in. Had little information regarding nearby shops.”

“.”

“👍”

“Nice”

“Bed was extremely comfortable. Loved the shower. Room was very spacious. Staff was extremely nice. Breakfast was very good. Enjoyed the evening meals too.”

“Breakfast was amazing. We got the last room in the hotel, so it was ADA and barebones but very clean. Next time I think we will check in early but definitely will stay at a TRU again!”

“Good ”

“Very loud...poor service...slow to resolve issues ”