Chalet a Iiyama

“最高でした😆 また、利用したいと思います！”

“Checkout staff was incredibly kind and helpful. The onsen was welcoming for foreigners and we were informed tattoos were okay too, which was an unexpected surprise. Amenities (including robe for the onsen) were provided and there were vending machines easily accessible as well. Short walk to Yuzawa Station so it was very convenient. Compared to other properties in the area, it was nice to stay in a hotel with a private bathroom for only a slight price increase from hostel-style accommodations....

“Outdoor Onsen on 6th floor has great views. Food was amazing. Staff very friendly and helpful. ”

“Ótima localização Cama confortável Chuveiro forte Café da manhã local excelente Equipe atenciosa e prestativa ”

“The hotel room was clean. I asked for the eco service but still didn’t receive towels. At check-in I felt very rushed. As I was entering my information, I was asked for my passport, then in reaching for my passport they wanted me typing my information. Three front desk staff talking and explaining while checking in. Difficult getting a taxi. Anytime I went to the desk I was treated like I was bothering them. After traveling throughout Japan, this is not the hospitality of other top Japanese...

“目の前は野尻湖という好立地で自然を感じるリゾートホテルでした。オーナーのリノベーションセンスが光る落ち着いたオシャレな部屋でゆっくり寝れました。 TVとかないので必要な方は事前に確認を。”

“食事は多彩で美味しく、施設も清潔感があり大変満足です。また利用したいと思います。 ”

“The room is really worn out and not comfortable unfortunately it’s not somewhere I wanna be back again (it’s not even that cheap)”