Valutazioni basate su 601 recensioni verificate

4,1 su 5
88% degli ospiti consiglia questa struttura
4,3 Pulizia della camera
4,3 Servizio e personale
4,2 Comfort in camera
4,0 Condizioni dell’hotel
Recensioni verificate di Expedia
4 su 5
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di un viaggiatore verificato da Florida

Nice hotel if you are not a light sleeper

Data di pubblicazione: 26-apr-2017
Pro: I loved the views and friendly staff.
Contro: I would recommend, slam proof doors and personnel training for loudness in hallways. Would also recommend a little marketplace (convenience store).
Posizione: In spite of it being up on a hilltop, it is a very close drive to center of town, malls and conveniences.
Very nice views, breeze, facilities, but if you are a light sleeper, know that personnel talk loud in the hallways and doors slam all the time! Found rooms too humid even with air conditioning.
2 su 5
di un viaggiatore verificato

Data di pubblicazione: 25-apr-2017
Pro: comfort
Contro: The refill of bathing soap.
There should be Spanish music playing in the elevators, not hard rock, country, western, etc. Also, the elevator music was extremely loud. It took away from the authenticity of the beautiful island, Puerto Rico.
5 su 5
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di un viaggiatore verificato da bronx ny

Great location

Data di pubblicazione: 8-apr-2017
Hotel staff is excellent my little one was sick and left me extra linen my room was very clean restaurant is superb great food they have reasonable prices for kids meals the staff is great this is my second time here and love it the pool is also awesome
4 su 5
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di un viaggiatore verificato da Grn Cove Spg, FL

You get what you pay for.

Data di pubblicazione: 29-mar-2017
Pool, view and staff was the best part of the hotel. The rooms need to be updated. Still had carpet on the floors which always felt wet and nasty.
5 su 5
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di un viaggiatore verificato da Carolina,Puerto Rico

Very Nice hotel with a beautiful view

Data di pubblicazione: 27-mar-2017
Pro: Very comfort the beds
Contro: Parking
Posizione: Beach and fast foods, malls , restaurants. very nice location
Hotel very clean nice location and the pool very nice. Restaurant for breakfast very goods food and people very courteous and help full. Food very good
4 su 5
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di un viaggiatore verificato

It was clean, close to exit

Data di pubblicazione: 23-mar-2017
Comfortable pillows, and beds. The casino was small but we didn't mind. The pool and hot tub was only open until 8pm and that did stink
1 su 5
di un viaggiatore verificato da New York, NY

Data di pubblicazione: 28-feb-2017
Couldn't stay. Asked for credit for future stay and they said no.
3 su 5
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di un viaggiatore verificato

Relax

Data di pubblicazione: 27-feb-2017
It was good and the room comfortable but I just went for one night
5 su 5
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di un viaggiatore verificato

Data di pubblicazione: 22-feb-2017
Beautiful views! Walmart & other stores just minutes away. The staff speaks english and gave perfect directions. Plenty of nearby waterfront Restaurants. The hotel restaurant was also well priced with a large menu and delicious food. In total, we were 6 brothers and sisters with 3 spouses who all enjoyed and recommend the Holiday Inn Ponce & Tropical Casino.
Commenti Hotel
23-feb-2017 di Yasmin Negron - Guest Services Manager, Hotel
Dear Anonymous, Thank you so much for an excellent review! It is our goal to meet all of our guest's expectations and we are happy to know that you enjoy our Tanamá restaurant. We look forward to welcome you back! Best Regards, Yasmín Negrón Guest Services Manager
5 su 5
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di un viaggiatore verificato da R

Nice time

Data di pubblicazione: 17-feb-2017
The facility were good no issues. The Hotel staff was very helpful.
Commenti Hotel
18-feb-2017 di Yasmin Negron - Guest Services Manager, Hotel
Dear Dan, Thank you so much for an excellent review! We will share your feedback with our staff and keep working hard to meet our guest's expectations. We look forward to welcome you back! Best Regards, Yasmín Negrón Guest Services Manager