Valutazioni basate su 474 recensioni verificate

Hanno pagato e soggiornato. Abbiamo verificato.
4,1 su 5
89% degli ospiti consiglia questa struttura
4,3 Pulizia della camera
4,3 Servizio e personale
4,2 Comfort in camera
4,0 Condizioni dell’hotel
Recensioni verificate di Expedia
Hanno pagato e soggiornato. Abbiamo verificato.
4 su 5
di un viaggiatore verificato da indiana

Nice close to point of interest

Data di pubblicazione: 27-apr-2016
Enjoy the view the activities, staff friendly and helpful.
Commenti Hotel
27-apr-2016 di Lizmarie R, Hotel
Dear gigi, Thank you for taking the time to review your stay with us and we truly appreciate your kind words about our staff. Best regards!
2 su 5
di un viaggiatore verificato da Boston,MA

Disappointed stay

Data di pubblicazione: 17-apr-2016
Pro: Just the view
Contro: Hotel need a complete makeover
Posizione: Tourist need a car because hotel is far away from the the center of town and other important places
Dirty rugs,Awful wifi,room keys only works every couple of days.I will stay in a different hotel next time.
3 su 5
di un viaggiatore verificato da pa

still in past

Data di pubblicazione: 11-apr-2016
Pro: it's close to downtown
Contro: it needs to remodel
Posizione: location is ok
location is good but the hotel needs upgrade still look as it look in the 80s
Commenti Hotel
15-apr-2016 di Lizmarie R, Hotel
Dear Greg, Thank you for selecting the Holiday Inn Ponce for your recent stay and taking time to share your feedback with us! It is only through valuable customer feedback that we can improve our services and we will be sure to share your comments with our management team. Best regards!
5 su 5
di un viaggiatore verificato da Ponce, PR

Ponce, PR

Data di pubblicazione: 25-mar-2016
Pro: Location and great breakfast.
Posizione: We were able to visit the Plaza downtown and world know Ponce Art Museum.
It was a nice location to visit the south of Puerto Rico. The pool area facing the ocean was very romantic.
Commenti Hotel
28-mar-2016 di Lizmarie R, Hotel
Dear SMED2015, Thank you so much for your review and for choosing to stay at the Holiday Inn Ponce & Tropical Casino. It was great to read that you were able to enjoy our location and facilities. We look forward to welcoming you back soon!!!
4 su 5
di un viaggiatore verificato

Data di pubblicazione: 24-mar-2016
Excellent for the price. Good location. Clean room. Good breakfast.
Commenti Hotel
28-mar-2016 di Lizmarie R, Hotel
Dear valued guest, Thank you so much for sharing your recent experience with us and other travelers! I am delighted that you enjoyed so many aspects of your stay. Looking forward for your next stay!
5 su 5
di un viaggiatore verificato

Comfort

Data di pubblicazione: 21-mar-2016
Pro: Cleanness of all areas of the hotel.
Contro: The temperature of the pool water; just a little to cool.
Posizione: Business trip; did not have time to be a tourist.
Excellent accommodations, clean rooms, prompt customer service. I would recommend this hotel!
Commenti Hotel
21-mar-2016 di Lizmarie R, Hotel
Dear Valued Guest, What an amazing review, thank you! It is such a satisfaction to hear that we meet your expectations. Looking forward to your next visit!
4 su 5
di un viaggiatore verificato da San Diego, CA

Nice hotel, rude front desk person

Data di pubblicazione: 13-mar-2016
Pro: Everything was wonderful except for the front desk clerk
Contro: Revisit your guest service training requirements.
The hotel room was clean and quiet and comfortable. The front desk clerk was rude and talked down to me.
Commenti Hotel
14-mar-2016 di Lizmarie R, Hotel
Dear Linda, Thank you for your review. I am glad to read that overall your experience was positive. I am disappointed to hear that our front desk clerk service didn’t meet your expectations. This critical feedback will be used in training our staff. Again, Thank you and look forward to seeing you soon.
4 su 5
di un viaggiatore verificato

Nice hotel beautiful views of the ocean.

Data di pubblicazione: 9-mar-2016
It's an old hotel. They have updated some of it but the rooms need an overhaul. Carpets walks decorations need to be updated and better cleaning.
4 su 5
di un viaggiatore verificato da Las Vegas

Nice View

Data di pubblicazione: 8-mar-2016
Pro: Atmosphere
Contro: Gym
Posizione: Downtown and La Guancha on Weekends
Great security and location. Hotel facilities and condition is more than acceptable
Commenti Hotel
9-mar-2016 di Lizmarie R, Hotel
Dear Orlando, Thank you for your review and for choosing our hotel. I am glad that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.
Commenti Hotel
9-mar-2016 di Lizmarie R, Hotel
Dear Orlando, Thank you for your review and for choosing our hotel. I am glad that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.
1 su 5
di un viaggiatore verificato

Disgusting hotel.

Data di pubblicazione: 5-mar-2016
Roaches bugs all over. Disgusting room. Dirty. Infested bugs roaches.