Aperto a colazione, cucina internazionale, con vista sulla piscina

Recensioni per Papagayo Beach Resort

4 out of 5
Papagayo Beach Resort
Jan Thiel Baaai Z N, Jan Thiel

Recensioni

8,6

Eccellente

Valutazione di 10 - Eccellente. 85 su 164 recensioni" "
Valutazione di 8 - Buono. 55 su 164 recensioni" "
Valutazione di 6 - Soddisfacente. 13 su 164 recensioni" "
Valutazione di 4 - Scarso. 8 su 164 recensioni" "
Valutazione di 2 - Terribile. 3 su 164 recensioni" "

8,6/10

Pulizia

8,4/10

Personale e servizio

8,2/10

Servizi

8,4/10

Condizioni e dotazioni della struttura

6,6/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Thomas

Viaggio di coppia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Servizi
Very nice location, Villa was unique, private, we enjoyed our stay.
Soggiorno di 3 notti ad aprile 2024
Risposta di Community Manager, il giorno 15 apr 2024
Dear Thomas,Thank you for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your stay at Papagayo Beach Resort and found the location to be very nice.It's wonderful to know that you found the villa unique and private, providing you with a memorable experience during your visit. Ensuring our guests' comfort and satisfaction is our top priority, and we're delighted that we succeeded in providing you with an enjoyable stay.Thank you for choosing Papagayo Beach Resort, and we hope to have the pleasure of welcoming you back in the future for another fantastic stay.Warm regards,Papagayo Beach Resort

6/10 Soddisfacente

VIVIANE

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The bed Was not confortable and the Housed very dirty.
Soggiorno di 3 notti ad aprile 2024
Risposta di Community Manager, il giorno 15 apr 2024
Dear Viviane,Thank you for sharing your feedback with us. We're truly sorry to hear that your experience at Papagayo Beach Resort did not meet your expectations.Your comments regarding the discomfort of the bed and cleanliness of the villa are concerning, and we apologize for any inconvenience this may have caused during your stay. Please know that providing a clean and comfortable environment for our guests is of the utmost importance to us, and we take your feedback seriously.We would greatly appreciate the opportunity to address your concerns directly and make things right. If you would be willing to provide us with more details about your stay, including the villa number or any specific issues you encountered, we would be grateful for the chance to investigate further and take appropriate actions to ensure that these issues are addressed.Once again, we apologize for the shortcomings you experienced, and we hope to have the opportunity to regain your trust in the future.Warm regards,Papagayo Beach Resort

10/10 Eccellente

Anoma

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
We had a great 6 days at the Papagayo resort. The villas were clean and and the beds extremely comfortable. The kitchen was convenient too as it allowed us to eat in and enjoy the resort. The pools and Jan Thiel beach were wonderful also.
Soggiorno di 6 notti a marzo 2024
Risposta di Community Manager, il giorno 2 apr 2024
Thank you, Anoma, for sharing your wonderful experience with us! We're thrilled to hear that you had a fantastic 6-day stay at Papagayo Beach Resort. It's delightful to know that you found our villas clean, comfortable, and equipped with convenient amenities like the kitchen, enabling you to fully enjoy your time with us. We're glad you had the chance to relax and soak up the sun at our pools and Jan Thiel beach. Your kind words mean the world to us, and we hope to welcome you back for another memorable stay soon!

10/10 Eccellente

Niels

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 15 notti a marzo 2024
Risposta di Community Manager, il giorno 28 mar 2024
Thanks for a great score Niels! We hope to have you back with us soon!

10/10 Eccellente

Berend

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 9 notti a marzo 2024
Risposta di Community Manager, il giorno 20 mar 2024
Thanks for a great score!

10/10 Eccellente

Bryan

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
People were very accommodating and were patient with us. resort was very clean and very beautiful
Soggiorno di 1 notte a febbraio 2024
Risposta di Community Manager, il giorno 20 mar 2024
Thank you for your feedback Bryan!We're delighted to hear that you found our staff to be accommodating and patient during your stay. Providing exceptional service and ensuring our guests feel welcome and comfortable is our top priority, and we're pleased to know that we met your expectations in this regard.We take great pride in maintaining a clean and beautiful resort, and we're glad to hear that you found our facilities to be well-kept and aesthetically pleasing.Your kind words mean a lot to us, and we appreciate you taking the time to share your positive experience. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Warm regards,Papagayo Beach Resort

8/10 Buono

Fayola

Viaggio con famiglia e bambini piccoli, Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Amazing staff at the Breakfast area, very attentive and always willing to assist. Many options available for breakfast, good location and lovely view from our villa. Great experience overall, will definitely go back!
Soggiorno di 4 notti a febbraio 2024
Risposta di Community Manager, il giorno 20 mar 2024
Thank you, Fayola, for sharing your experience with us!We're thrilled to hear that you had an amazing experience at our breakfast area and that our staff was attentive and always willing to assist. Providing exceptional service and a delightful dining experience is a top priority for us, and we're glad to know that our efforts were appreciated.It's wonderful to hear that you enjoyed the many options available for breakfast and that you found our location and the view from your villa to be good and lovely, respectively. We strive to offer our guests a comfortable and enjoyable stay, and we're pleased to hear that we succeeded in doing so during your visit.We're grateful for your kind words and for choosing to stay with us. We can't wait to welcome you back for another great experience in the future!Warm regards,Papagayo Beach Resort

10/10 Eccellente

Claudia

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 11 notti a gennaio 2024
Risposta di Community Manager, il giorno 27 feb 2024
Thank you for sharing your score with us! We would love to learn more about your experience at Papagayo Beach Hotel. Your feedback is valuable to us and helps us improve our services.

6/10 Soddisfacente

Janarthanan, Belleville

Viaggio con la famiglia
Outdoor was nice. Gated property, manicured well. Inside was old dated and poorly furnished. Supplies were low and had request for soap and shampoo daily. Beach towels needed to exchange daily. Access to the beach was good. Restaurants and shopping was good. Easy access and parking by car. Just to wish the inside was furnished to meet a four star upscale residence. It was to 2-star at best.
Soggiorno di 5 notti a gennaio 2024
Risposta di Community Manager, il giorno 27 feb 2024
Thank you for sharing your experience, Janarthanan. We're pleased to hear that you enjoyed the outdoor amenities and the well-maintained gated property. However, we apologize for any inconvenience caused by the interior furnishings and low supplies during your stay. Your feedback regarding the need for daily requests for soap, shampoo, and beach towels is noted, and we will work to improve our supply management to ensure a more seamless experience for our guests. We appreciate your comments regarding the restaurants, shopping, and accessibility by car. Rest assured, we take your feedback seriously and will strive to enhance the interior furnishings to meet the standards of a four-star upscale residence. Thank you for choosing Papagayo Beach Resort, and we hope to have the opportunity to welcome you back for an improved stay in the future.

4/10 Scarso

Galina

Viaggio con la famiglia
Non mi è piaciuto: Servizi
It used to be a nice hotel villa but not anymore unfortunately.Lot of changes happened that I don’t want to mention.
Soggiorno di 7 notti a gennaio 2024
Risposta di Community Manager, il giorno 27 feb 2024
Thank you for sharing your feedback, Galina. We're sorry to hear that your experience at Papagayo Beach Resort did not meet your expectations. We strive to provide exceptional service and accommodations to all our guests, and we regret any changes that may have impacted your stay negatively. Your feedback is important to us, and we will take it into consideration as we continue to improve our offerings. We hope for the opportunity to welcome you back in the future and provide you with a more positive experience. Thank you for choosing Papagayo Beach Resort.

8/10 Buono

Israel

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 7 notti a gennaio 2024
Risposta di Community Manager, il giorno 27 feb 2024
Thank you for sharing your score with us! We would love to learn more about your experience at Papagayo Beach Hotel. Your feedback is valuable to us and helps us improve our services.

10/10 Eccellente

Harmen, Loenen

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Heel netjes en vriendelijk, zeker aanrader
Soggiorno di 12 notti a gennaio 2024
Risposta di Community Manager, il giorno 25 gen 2024
Dear Harmen,We're thrilled to hear that you found Papagayo Beach Resort to be very neat and that our staff was friendly during your stay. Providing a clean and welcoming environment for our guests is a top priority, and we're delighted that you experienced just that.Your recommendation means a lot to us, and we truly appreciate your kind words. We hope to welcome you back to Papagayo Beach Resort for another enjoyable stay in the future!Warm regards,Papagayo Beach Resort

8/10 Buono

Giancarlo

Viaggio con la famiglia
Mi è piaciuto: Comfort della camera
Memorable
The staff was fantastic, specially the girls that work in the check in and the villa was spacious and comfortable. The only downside was the fact that there wasn’t air conditioning in the living room and the villa with ocean view wasn’t that close to the beach(around 10 minutes walking) The location is fantastic , because there is a supermarket in the papagayo complex and there are fancy beach clubs around , including Papagayo beach Club
Papagayo beach club Beach Pool
Papagayo beach club Bar
Papagayo beach club
Soggiorno di 3 notti a gennaio 2024
Risposta di Community Manager, il giorno 25 gen 2024
Thank you for sharing your experience with us!We're thrilled to hear that you found our staff, especially the girls at the check-in, to be fantastic. Providing exceptional service is a top priority for us, and we're delighted that they made your stay memorable.We're glad to hear that you found the villa spacious and comfortable, although we apologize for any inconvenience caused by the lack of air conditioning in the living room. Your feedback is valuable, and we will certainly consider ways to improve the comfort of our accommodations in the future.We understand that the distance to the beach from the villa with an ocean view was not ideal for you. We appreciate your feedback on this matter, and we'll take it into consideration as we strive to enhance the overall experience for our guests.It's great to hear that you enjoyed the fantastic location of Papagayo Beach Resort, with convenient access to a supermarket and nearby beach clubs, including Papagayo Beach Club.Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable experience in the future!

10/10 Eccellente

Frits

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Uitstekend verblijf in ruime villa
We hebben een uitstekend verblijf gehad in de ruime villa. De villa heeft een open ontwerp met grote vouwdeuren die zorgen voor een verbinding met de buitenomgeving. We hebben heerlijk genoten op de ruime veranda. Het strand van Jan Thiel is op loopafstand, waar we gratis gebruik konden maken van de strandbedjes bij de Papagayo Beach club. Helaas liet de beschikbaarheid van schonen strandhanddoeken te wensen over: ze waren vaak en de handdoeken waren oud.
Soggiorno di 7 notti a dicembre 2023
Risposta di Community Manager, il giorno 10 gen 2024
Dear Frits,Thank you for taking the time to share your experience with us. We're delighted to hear that you had an excellent stay in our spacious villa and that you enjoyed the open plan design with large folding doors, providing a seamless connection to the outdoors.We're thrilled that you appreciated the spacious veranda and the convenience of Jan Thiel beach being within walking distance. It's wonderful to hear that you could enjoy the beach beds at Papagayo Beach Club for free.We sincerely apologize for the inconvenience you faced regarding the availability of clean beach towels. Your feedback is invaluable, and we take this opportunity to address this matter with our team to ensure improvements in our services.We genuinely appreciate your constructive feedback, and it's our hope to welcome you back for another fantastic stay. If there's anything else you'd like to share or if there's a specific aspect you feel we can further enhance, please feel free to reach out.Warm regards,Papagayo Beach Resort

10/10 Eccellente

Daly

Soggiorno di 5 notti a novembre 2023
Risposta di Community Manager, il giorno 10 gen 2024
Thanks for a great score!

10/10 Eccellente

Asya

Viaggio di gruppo
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Little town around Papagayo, walkable distance and beautiful views, clean area, nice beaches and people are so friendly
Soggiorno di 9 notti a novembre 2023
Risposta di Community Manager, il giorno 13 dic 2023
Dear Asya,Thank you for sharing your experience! The little town surrounding Papagayo is within walking distance and offers stunning views, a clean environment, lovely beaches, and incredibly friendly locals. We're delighted you enjoyed your time exploring the area. Looking forward to welcoming you back soon!Warm regards,Papagayo Beach Resort

10/10 Eccellente

Martin

Mi è piaciuto: Pulizia e comfort della camera
Beach House!
Prachtig verblijf op Papagayo Beach Resort. Een rustig park met mooie beach houses. Netjes en comfortabel. In januari kom ik terug. Tja en een compliment voor het personeel. Superservice. Vooral de vrolijke portier. Of je nu lopend of met de auto komt. Hij doet altijd de slagboom omhoog :))
Soggiorno di 4 notti a settembre 2023
Risposta di Community Manager, il giorno 3 ott 2023
Dear Martin,Thank you so much for sharing your wonderful experience at Papagayo Beach Resort! We are thrilled to hear that you had such a fantastic stay.We're delighted that you found our resort to be a quiet haven with beautiful beach houses that offer a neat and comfortable environment. It's always a pleasure to know that our guests appreciate the quality and comfort we strive to provide.We're also thrilled to hear your kind words about our staff, particularly the cheerful doorman who goes above and beyond to make your arrival and stay pleasant. Providing excellent service is a top priority for us, and we're pleased that you had such a positive interaction with our team.We look forward to welcoming you back in January! Your return visit is the greatest compliment we could receive. If there's anything specific you'd like for your next stay, please feel free to let us know.Warm regards,Papagayo Beach Resort

6/10 Soddisfacente

Damon, Coventry

Viaggio con la famiglia
The location in Jan Thiel was great. We could walk across the street to the beach or Beach Club, as well as multiple restaurants. The villa itself was underwhelming. It seemed old and a little dirty, the doors didn’t work well so one of the bathroom doors kept slamming in the wind - I had to put a towel under it to keep it from slamming and waking me up. It was really nice to open the doors to see the ocean view but there was no AC in the living spaces which made it a little uncomfortable at times. It would’ve been nice to have the option of turning it on at some point. Overall, it was ok. Good location, villa wasn’t great. Won’t go back.
Soggiorno di 4 notti ad agosto 2023
Risposta di Community Manager, il giorno 6 set 2023
Dear Damon,Thank you for taking the time to share your feedback following your recent stay at Papagayo Beach Resort. We appreciate your input as it helps us identify areas where we can improve our guest experience.We're pleased to hear that you enjoyed our fantastic location in Jan Thiel, with easy access to the beach, Beach Club, and various restaurants. It's indeed a vibrant and convenient area for our guests to explore.Regarding the villa, we apologize for any inconvenience you experienced. Our open-concept villas are designed to offer guests the option of enjoying the fresh Caribbean breeze and the beautiful views by opening the doors completely. We do understand that preferences for temperature can vary, and we appreciate your feedback. We have taken note of your comments about the air conditioning, and we will certainly evaluate ways to improve guest comfort in the common areas.Your concerns about the condition of the villa doors and cleanliness have been shared with our maintenance and housekeeping teams to ensure we address these issues promptly.We value your feedback and sincerely apologize for any discomfort you encountered during your stay. Our guests' comfort and satisfaction are our top priorities, and we hope you will consider giving us another opportunity to provide you with an enhanced experience in the future.Thank you for choosing Papagayo Beach Resort, and we appreciate your valuable input.Sunny regards,Papagayo Beach Resort

8/10 Buono

Gerdina

Soggiorno di 11 notti a luglio 2023
Risposta di Community Manager, il giorno 6 set 2023
Thanks for a good score!

8/10 Buono

Liz

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The resort is beautiful, and the villas are great. A little too big for just a couple, but it had a well equipped kitchen, comfortable bed and clean bathroom. Special thanks to Kimberly, who made our check-in early, fun and smooth. Our only complaint was that re-fills of coffee were with additional charge (You'd think that a resort this price would re-fill coffee for free).
Soggiorno di 10 notti a febbraio 2023
Risposta di Community Manager, il giorno 6 mar 2023
Dear MarketingThank you for your positive review! We are thrilled to hear that you had a comfortable stay and appreciated the clean and well-equipped houses. We are glad that you found the location to be top-notch and our service to be courteous and friendly. We look forward to welcoming you back in the future.Sunny regards,Team Papagayo

10/10 Eccellente

F.

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Fantastisch
Heerlijk verblijf gehad. Mooi ruim opgezet en zeer vriendelijk personeel
Soggiorno di 3 notti a dicembre 2022
Risposta di Community Manager, il giorno 13 gen 2023
Dear F.,Many thanks for such a wonderful review. We are glad to see that you had an enjoyable stay with us!We look forward to welcoming you back to Curaçao & Papagayo Beach Resort!Warm regards,Papagayo Beach Resort

10/10 Eccellente

Rinish

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Risposta di Community Manager, il giorno 13 dic 2023
Thanks for a great score!

8/10 Buono

Bart

Risposta di Community Manager, il giorno 13 dic 2023
Thanks for a great score!

10/10 Eccellente

Arnoldus

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
We loved the porch area around the cabana. On site restaurant was very good. Staff was excellent and friendly. Swimming pool was a disappointment….cloudy and algae filled….not safe to swim in.

8/10 Buono

Dennisse

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Soggiorno di 6 notti a luglio 2022

2/10 Terribile

Alicia, Orange

The two bedroom ocean view villa we booked is not anything like it shows on the website. So disappointing that we went to another resort.
Soggiorno di 9 notti a giugno 2022

4/10 Scarso

Jordi

Mi è piaciuto: Comfort della camera
Non mi è piaciuto: Pulizia
Soggiorno di 6 notti a giugno 2022
Risposta di Community Manager, il giorno 28 lug 2022
Thanks for taking the time to post a score, we would like to have a little information about your stay with us to understand better the score. Sunny regards, Team Papagayo

10/10 Eccellente

Karolina

Viaggio di gruppo
Mi è piaciuto: Pulizia e comfort della camera
Excelente!!!
Soggiorno di 3 notti a giugno 2022
Risposta di Community Manager, il giorno 28 lug 2022
Apreciada Karolina, Muchas gracias por un excelente puntaje. Esperamos tenerla nuevamente con nosotros en un futuro. Saludos, Equipo Papagayo

8/10 Buono

Felipe

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Cozinha dentro da habitação individual completa. Chegamos 12h e ficamos no beach club. Nos prometeram a unidade pronta as 16h, conforme contratado e pago. Não estava pronta no horário. Não há troca de roupa de cama, somente de toalhas. A limpeza do quarto é feita muito tarde, quando estávamos voltando da praia. Necessitam de mais funcionários.
Soggiorno di 7 notti a maggio 2022

10/10 Eccellente

Lindy

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Soggiorno di 12 notti ad aprile 2022

10/10 Eccellente

Larisa

Viaggio di gruppo
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Food, 10 restaurants around, beaches, friendly staff, cleaning, wether \ everything
Soggiorno di 7 notti a marzo 2022

8/10 Buono

Jannelle

Mi è piaciuto: Pulizia e comfort della camera
Goed huisje communicatie kan beter
Huisjes zijn super. Mooie keuken met Combi-oven en vaatwasser. Lekkere douche. De bestelde extra dingen zoals taart en champagne ook prima geregeld. Alleen de communicatie met de beachclub en de wellness kan echt beter.
Soggiorno di 9 notti a novembre 2021
Risposta di Community Manager, il giorno 15 dic 2021
Dear Jannelle, It was our pleasure hosting you at Papagayo Beach Resort. We are thrilled to know our convenient location and outstanding hospitality helped make your stay a memorable one. Your feedback is of utmost value to us as it will help us to improve. We appreciate your business and hope to be your first choice every time you all visit our area. Best regards, Team Papagayo

4/10 Scarso

Maria del Carmen

Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Servizi
Bad service
Soggiorno di 2 notti a ottobre 2021
Risposta di Community Manager, il giorno 19 ott 2021
Dear Maria,, Thank you for being our guest and for sharing your thoughts about our hotel. Please accept our apologies for not meeting your customer service expectations. We take comments like yours very seriously, so we are looking into where we went wrong and making changes to our processes to better serve our guests. Thank you again for choosing us for your stay. We would welcome an opportunity to accommodate you once more and earn your highest marks. Best regards, Team Papagayo

8/10 Buono

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia e servizi
Prima accomodatie en prima service. Vriendelijk personeel. Ik zou alleen de parketvloer voorzien van een nieuwe laklaag en de naden in de badkamer opnieuw kitten
Soggiorno di 14 notti a luglio 2021
Risposta di Community Manager, il giorno 20 lug 2021
Dear Guest, It was our pleasure hosting you at Papagayo Beach Resort. We are thrilled to know our convenient location and outstanding hospitality helped make your stay a memorable one. Your feedback is of utmost value to us as it will help us to improve. We appreciate your business and hope to be your first choice every time you all visit our area. Best regards, Team Papagayo

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
This is my favorite resort and my go to place to stay when visiting my family. The staff go above & beyond to make sure that your stay is as perfect as possible. My favorite part? The birds & lizards! Put a big bowl of water out and just watch what happens. The Specialty Restaurant is closed for renovations but the restaurants at the beach are equally as good. Already booked my 2022 villa!!
Soggiorno di 19 notti a giugno 2021
Risposta di Community Manager, il giorno 20 lug 2021
Dear Guest, Many thanks for such a wonderful review! We are glad to see that you had an enjoyable stay with us! We look forward to welcoming you back to Curaçao & Papagayo Beach Resort! Warm regards, Team Papagayo

10/10 Eccellente

Luke

Viaggio di gruppo
Mi è piaciuto: Pulizia e comfort della camera
This is my second time staying in the villas at Papagayo. As always, it was an excellent stay. It is wonderful to have the privacy afforded by the villas, as well as being able to make your own food in the full kitchen. The one thing I would say could be improved was the mattresses on the beds felt like they could probably be replaced, they were not the most comfortable. But other than that it was, as always, a great experience.
Soggiorno di 4 notti a maggio 2021
Risposta di Community Manager, il giorno 8 giu 2021
Dear Luke, Many thanks for such a wonderful review! We are glad to see that you had an enjoyable stay with us! We look forward to welcoming you back to Curaçao & Papagayo Beach Hotel & Resort! Warm regards, Team Papagayo

8/10 Buono

Peter

Mi è piaciuto: Pulizia e comfort della camera
Mooi en luxe resort
Mooi resort met grote en luxe villa’s. Bij aankomst moest ik nog betalen terwijl ik al betaald had - daar had ik zelf ook beter op moeten letten. Dit werd overigens netjes rechtgezet nadat ik het aangaf.
Soggiorno di 1 notte a ottobre 2020

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia e comfort della camera
Papagayo villa’s
Weer een prima verblijf gehad in Papagayo. Elke dag schoonmaak + nieuwe handdoeken.
Soggiorno di 9 notti a settembre 2020
Risposta di Community Manager, il giorno 2 ott 2020
Dear Guest, Many thanks for such a great review of Papagayo Beach Resort! We are always glad to be of service and we appreciate hearing that our efforts add to the pleasure and experience of our guests. We look forward to having you back with us someday. All the best, Team Papagayo

10/10 Eccellente

Viaggiatore verificato

Soggiorno di 7 notti a ottobre 2019
Risposta di Community Manager, il giorno 2 ott 2020
Many thanks for such a great score of Papagayo Beach Resort

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Maison très confortable, nous avons profité de l'immense galerie. C'était parfait. Équipement minimal dans la cuisine. Très beau paysagement, cactus, fleurs. Magnifique coucher de soleil.
Soggiorno di 6 notti a febbraio 2020

8/10 Buono

Viaggiatore verificato

Soggiorno di 7 notti a febbraio 2020

8/10 Buono

Viaggiatore verificato

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We recently stayed at Papagayo resort (the villas, not the hotel) for the second time. It is a lovely, well-maintained property, a short walk to Jan Thiel beach and a small supermarket. If you're looking for a place to relax where you can hang out on a private patio and enjoy the island breezes, this is great!
Soggiorno di 7 notti a gennaio 2020
Risposta di Community manager , il giorno 7 feb 2020
Dear Guest, Many thanks for such a wonderful review! We are glad to see that you had an enjoyable stay with us and thanks for choosing us for the second time! We look forward to welcoming you back to Curaçao & Papagayo Beach Resort! Warm regards, Team Papagayo

8/10 Buono

Klaus

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 8 notti a gennaio 2020
Risposta di Community manager , il giorno 7 feb 2020
Dear Klaus, Many thanks for such a wonderful score! We are glad to see that you had an enjoyable stay with us!

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Alles top geregeld en super relax Ook de mensen zijn heel erg behulpzaam en de villa zijn super schoon
Soggiorno di 8 notti a ottobre 2019
Risposta di Community Manager, il giorno 4 dic 2019
Dear Guest, Many thanks for such a wonderful review! We are glad to see that you had an enjoyable stay with us! We look forward to welcoming you back to Curaçao & Papagayo Beach Hotel! Warm regards, Team Papagayo

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio e comfort della camera
Non mi è piaciuto: Condizioni e dotazioni della struttura
Zwembad gesloten
Het blijft het beste resort op Jan Thiel met ruime appartementen met lekkere bedden, maar we vinden het toch achteruit gaan. Dit was ons derde bezoek aan het resort. De huisjes zijn weliswaar gerenoveerd, maar wel met slechte kwaliteit materialen. Verfwerk is daardoor erg viezig. Sowieso is de keuken en de badkamer niet heel schoon. Wat we een groter probleem vonden was dat het zwembad en restaurant gerenoveerd worden en dus gesloten waren. Je kan wel naar het zwembad van Papagayo hotel maar dat is een eind verderop (800 meter). Er werd ook geen compensatie voor het ongemak geboden oid. Jammer.
Soggiorno di 9 notti a ottobre 2019
Risposta di Community Manager, il giorno 6 nov 2019
Dear guest, We apologize for the problems with the pool renovation in the Resort we want to keep our location up to the standards, we understand the inconvenience but we have to do it in order to keep our guests happy and we're happy with the new project. We know how frustrating this can be and we are so sorry for the inconvenience but you still can enjoy of 2 more pools at the hotel and the beautiful sea. We communicated this renovation on our website and on different channels to prepared our Resort's guests. We appreciate your comments and hope you will return to stay with us on your next visit to the city. We look forward to welcoming you back. Best regards, Team Papagayo

6/10 Soddisfacente

My

Viaggio di gruppo
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Just OK, and service/staff was awful.
We had come to Papagayo Resort one day for the beach and found it to be quite nice, so when I booked my second trip with girlfriends, we decided on a two bedroom villa at the resort. Unfortunately, I so wish we would have gone back to the place we stayed previously as the service, amenities and staff were not up to snuff. I would be giving them an even lower review, but the manager did eventually contact me during the stay and apologize and refund our resort fees. The resort pool and restaurant was under construction, but they still wanted to charge us an extra $360 for 2 people staying at the 2 bedroom villa. I kept asking - what does that additional charge include? $30/pp per day is a steep fee when all your amenities are actually under construction and not usable. One morning at 8AM a huge truck backed up into the yard and dumped sand for over 20 minutes, so loud it woke up everyone in the villa. When we arrived in the villa it was definitely more run-down than the pictures show, paint was chipping, the floor boards were scuffed. All the plugs were European - we called down to the front desk as the welcome packet did state that they had converters available for use - they were SO RUDE, they said, no, sorry they didn't have any and it's 8PM so we couldn't find any anywhere. We ended up walking down to the Hotel to borrow some after three screaming matches with the rude concierge. Everyone just seems angry/annoyed that they're working there and not polite at all.
Soggiorno di 5 notti a settembre 2019
Risposta di Community Manager, il giorno 22 ott 2019
Dear My, Many thanks for taking the time to post your online review. We're glad you enjoyed our location. We appreciate you pointing out not only what you liked, but also the areas where the extra effort on our part is needed. We are sorry you experienced issues with the European plugs, we make our best effort to inform our guests about the electricity, we have on our website just to avoid these problems, we also have some plugs available at the Resort and Hotel but it depends on how many of our guests need them and we can certainly run out of plugs. Everything we do is aimed at providing you with excellent hotel experience and we're happy that our manager could contact you to give you a refund because every guest is important to us. Thanks again, we hope you will choose us the next time you visit the island. Sunny regards, Team Papagayo

8/10 Buono

Viaggiatore verificato

Soggiorno di 6 notti a settembre 2019
Risposta di Community Manager, il giorno 22 ott 2019
Dear Guest, Many thanks for such a wonderful score! We are glad to see that you had an enjoyable stay with us! We look forward to welcoming you back to Curaçao & Papagayo Beach Resort! Warm regards, Team Papagayo

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Mooi complex alleen gedateerd .. zwembad en restaurant werden gerenoveerd maar bij de beachclub kunnen er nog wat puntjes op de i qua netheid, service, klantgerichtheid en hygiëne bij her zwembad
Soggiorno di 14 notti ad agosto 2019
Risposta di Community Manager, il giorno 4 ott 2019
Dear Guest, Many thanks for taking the time to post your online review. We're glad you enjoyed our location. We appreciate you pointing out not only what you liked, but also the areas where the extra effort on our part is needed. We are sorry you experienced these issues, everything we do is aimed at providing you with an excellent hotel experience. Thanks again, we hope you will choose us the next time you visit Curacao. Best regards, Team Papagayo

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Het huisje is heel erg mooi en van alles voorzien, de omgeving rondom het huisje is helemaal super
Soggiorno di 3 notti ad agosto 2019
Risposta di Community Manager, il giorno 4 ott 2019
Dear Guest, Many thanks for such a wonderful review! We are glad to see that you had an enjoyable stay with us! We look forward to welcoming you back to Curaçao & Papagayo Beach Resort! Warm regards, Team Papagayo

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Superfijne bungalow op mooi park!
Ruime bungalow met 2 slaapkamers geboekt. Zeezicht niet gemist. Veel leefruimte, schoon en comfortabel. Rustig park. Voldoende parkeergelegenheid voor huurauto. Dicht bij het strand en eetgelegenheden. Prima uitvalsbasis om het eiland verder te verkennen (Struisvogelfarm, Shete Boka national Park, baaitjes om te snorkelen, Flamigo's, Willemstad)
Soggiorno di 7 notti ad agosto 2019
Risposta di Community Manager, il giorno 4 ott 2019
Dear Guest, Many thanks for such a wonderful review! We are glad to see that you had an enjoyable stay with us! We look forward to welcoming you back to Curaçao & Papagayo Beach Resort! Warm regards, Team Papagayo