Loft Executive, 1 letto queen | Cucina privata | Frigorifero, macchina per tè/caffè, bollitore elettrico

Recensioni per Jasper Inn & Suites by INNhotels

3 out of 5
Jasper Inn & Suites by INNhotels
98 Geikie Street, Jasper, AB

Recensioni

8,4

Ottimo

Valutazione di 10 - Eccellente. 502 su 1073 recensioni" "
Valutazione di 8 - Buono. 389 su 1073 recensioni" "
Valutazione di 6 - Soddisfacente. 99 su 1073 recensioni" "
Valutazione di 4 - Scarso. 50 su 1073 recensioni" "
Valutazione di 2 - Terribile. 33 su 1073 recensioni" "

8,8/10

Pulizia

8,8/10

Personale e servizio

8,4/10

Servizi

8,2/10

Condizioni e dotazioni della struttura

8,4/10

Ecosostenibilità

Recensioni

10/10 Eccellente

janice

Viaggio con la famiglia
Mi è piaciuto: Pulizia e servizi
The staff were amazing, very helpful and accommodating. The rooms were clean and spacious
Soggiorno di 6 notti ad aprile 2024

10/10 Eccellente

Morgan - Edward, St. Albert

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Easy checkin and checkout. Kitchenettes are great. Breakfast buffet delicious and well priced. Great property. Will stay there again.
Soggiorno di 2 notti ad aprile 2024

6/10 Soddisfacente

Tai

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi
Everything was fantastic but the mattresses and pillows are in need of replacement and very uncomfortable. It compromised the quality of our sleep.
Soggiorno di 2 notti ad aprile 2024

10/10 Eccellente

Deepak

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Highly recommended
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Joan

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean, spacious and accessible to the town
Soggiorno di 2 notti ad aprile 2024

10/10 Eccellente

Charlene

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
clean, well stocked and polite staff
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

David

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
This was an amazing place to stay for our first time in Jasper! The only two downfalls would be the lack of parking and the fact that they don't have a complementary breakfast.
Soggiorno di 2 notti ad aprile 2024

10/10 Eccellente

Jin

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent
Soggiorno di 1 notte a marzo 2024

10/10 Eccellente

Lindsay

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
The one front desk staff member that I came across, not once unfortunately, but TWICE was a displeasure. She had a nasty attitude about her, no smiling, no hi, how are you? Yes we tried checking in early, but there was no compromising on her part, she just said no it is too early, you can call at 3 to see if its available yet. (we tried checking in at 1). If you dont like your job, quit; I have a feeling your co-workers will be happy with your departure. The other girl we had when we did check in was fantastic, a complete doll & i was in there for less than 3 minutes. The room was well above our standards, super clean & super quiet. We showed up for breakfast the next at 8:30am & honestly, it was garbage & service was even worse. All the food was cold/hard. Only my husband ordered coffee, she legit came around 10x offering him more coffee, but we repeatedly had to ask for juice or water refills. We will happily stay at your property again, because honestly, we loved the hotel its self.
Soggiorno di 1 notte a marzo 2024

10/10 Eccellente

Pedro

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very friendly staff and accommodating
Soggiorno di 1 notte ad aprile 2024

8/10 Buono

Charlene

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We had a fun time and appreciated all the space at the Jasper Inn and Suites. There was ample room for everyone and we truly had a wonderful time. The property itself is OK. It lacks modern conveniences such as a dishwasher and the bathroom smelled awful (like sewer problems ) so I had to put a Glade Plug in to remain in the suite. That was a game changer or we would have asked for another room. The pool was sooo cold it was unusable but the hot tub was just right. The property is conveniently located near the main strip. All and all a very good, decent stay, but nothing wowed me (except the space, that was awesome!).
Soggiorno di 2 notti a marzo 2024

10/10 Eccellente

Vivian

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024

10/10 Eccellente

Susan

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
good location, restaurant was reasonable and had a few vegetarian choices
Soggiorno di 2 notti a marzo 2024

10/10 Eccellente

Jennifer

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
everything was great. clean and the staff were friendly
Soggiorno di 1 notte a marzo 2024

6/10 Soddisfacente

Shawn

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e servizi
Non mi è piaciuto: Condizioni e dotazioni della struttura
Needs remobeling; painting or the wall and han rails, a towel drying rack in the washroom, a towel drying rack in the dinette, a place holder for the dish scruddy.
Soggiorno di 3 notti a marzo 2024

10/10 Eccellente

Nicola

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I was really pleasantly surprised by this property. Pool, sauna, and hot tub areas are really lovely. Room was very large, especially the bathroom, and had massive 2 person spa tub in the shower, a nice bonus. Big windows. It will be one of our go-to spots in Jasper now.
Soggiorno di 2 notti a marzo 2024

8/10 Buono

Christie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 5 notti a marzo 2024

6/10 Soddisfacente

Makaila

Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a marzo 2024

10/10 Eccellente

laura

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Sadly didn’t get enough time to really explore the site. We had a loft room. Bed was wonderful. Room was clean and would be a perfect apartment like escape. Only disappointment was the fireplace. Although a wood burning fireplace is usually wonderful I found the small size of the apartment/room made clothes etc smell like smoke. A gas fireplace would be better input opinion. Highly recommend this place. Will definitely book again as we are in Jasper often.
Soggiorno di 1 notte a marzo 2024

10/10 Eccellente

Scott

Soggiorno di 2 notti a marzo 2024

10/10 Eccellente

Kerry

Non mi è piaciuto: Condizioni e dotazioni della struttura
Would’ve liked to get information that the pool was not working our main reason on booking that was for the pool as we have a small child
Soggiorno di 1 notte a marzo 2024
Risposta di Jasper Inn and Suites Management Team, il giorno 28 mar 2024
We apologize for the inconvenience this might have caused as this was not planned closure due to any mechanical issue. Hopefully, you had a pleasant time in Jasper

8/10 Buono

Steve

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024
Risposta di Jasper Inn and Suites Management Team, il giorno 27 mar 2024
Thank you for taking the time to share your feedback with us. We're thrilled to hear that you enjoyed your experience overall.Any insights will help us identify areas where we can improve and continue to enhance our service for all our customers.We hope to have the opportunity to welcome you back soon and provide you with an even better experience.

8/10 Buono

Michelle

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a marzo 2024
Risposta di Jasper Inn and Suites Management Team, il giorno 26 mar 2024
Thank you for taking the time to share your feedback with us. We're thrilled to hear that you enjoyed your experience overall. Your insights help us identify areas where we can improve and continue to enhance our service for all our customers.We hope to have the opportunity to welcome you back soon and provide you with an even better experience.

10/10 Eccellente

Daly

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Jasper Inn and Suites Management Team, il giorno 20 mar 2024
We truly appreciate your support and recommendation. It was a pleasure to have you as our guest, and we can't wait to welcome you back for another outstanding stay in the future!

6/10 Soddisfacente

Diego

Mi è piaciuto: Personale e servizio
Soggiorno di 2 notti a marzo 2024
Risposta di Jasper Inn and Suites Management Team, il giorno 20 mar 2024
Thank you for taking the time to share your feedback with us. We greatly appreciate your honest review and the opportunity it provides for us to improve.We're glad to hear that you had an overall satisfactory experience during your stay. However, we also recognize that there were areas where we fell short of meeting your expectations.If there's anything else you'd like to share or if you have any further suggestions for us, please reach out to us. We value your input and are committed to continually enhancing our services.

10/10 Eccellente

Stephanie

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Quick and easy check in, nice rooms
Soggiorno di 1 notte a marzo 2024
Risposta di Jasper Inn and Suites Management Team, il giorno 18 mar 2024
Thank you for your feedback! We're delighted to hear that you had a quick and easy check-in experience and that you found our rooms to be nice. We aim to provide a seamless and comfortable stay for all our guests. If there's anything else we can assist you with during your time with us, please feel free to let us know. We hope you enjoy your stay and look forward to serving you again in the future!

10/10 Eccellente

Cheryl

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean and nicely finished room. A convenient walk to restaurants and shops. Perfect accomodation for a ski weekend!
Soggiorno di 2 notti a marzo 2024
Risposta di Jasper Inn and Suites Management Team, il giorno 18 mar 2024
Thank you for your review! We're thrilled to hear that you found our room clean and nicely finished, and that our location was convenient for accessing restaurants and shops. It's fantastic to know that you had a perfect accommodation experience for your ski weekend. We hope to welcome you back for another enjoyable stay soon!

10/10 Eccellente

daniel

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great price, very clean and convenient
Soggiorno di 1 notte a marzo 2024
Risposta di Jasper Inn and Suites Management Team, il giorno 18 mar 2024
Thank you for your feedback! We're glad to hear that you found our accommodations to be at a great price, and we're pleased that you found the room very clean and convenient. We strive to provide excellent value and comfort to all our guests. If there's anything else we can do to enhance your experience, please let us know. We look forward to welcoming you back in the future!

8/10 Buono

William Alfred

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Didn’t like the pillows. Bring your own pillow.
Soggiorno di 3 notti a marzo 2024
Risposta di Jasper Inn and Suites Management Team, il giorno 18 mar 2024
Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the pillows not meeting your expectations, and we appreciate your insight. Please know that we value your comfort and will take your feedback into consideration as we strive to improve our guests' experiences.

10/10 Eccellente

Georgina

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good value for money. Loved the spa facilities. Free ski locker. Room was clean and kitchen area was well kitted out. Easy walk into town.
Soggiorno di 3 notti a marzo 2024
Risposta di Jasper Inn and Suites Management Team, il giorno 18 mar 2024
Thank you for your feedback! We're delighted to hear that you found good value for your money and enjoyed our spa facilities. It's great to know that you appreciated the convenience of the free ski locker and found the room clean with a well-equipped kitchen area. We're glad our location made it easy for you to walk into town. We hope to welcome you back again soon for another enjoyable stay!

10/10 Eccellente

Crystal

Soggiorno di 2 notti a marzo 2024

8/10 Buono

Jeanine, Edmonton

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
This property has been around for many many years. The rooms have been updated which is grand and the beds are comfortable. They have upgraded their flat screens tvs in the living room area. The property itself is tired. And personally the restaurant served us crappy food and they are not gluten aware at all.
Soggiorno di 3 notti a marzo 2024
Risposta di Jasper Inn and Suites Management Team, il giorno 11 mar 2024
Thank you for sharing your experience with us. We're glad to hear that you found the updated rooms comfortable and appreciated the upgrades, such as the flat-screen TVs in the living room area.However, we apologize about the overall property feel, and we understand your disappointment with the restaurant's food quality and lack of gluten awareness. Your feedback is important to us, and we'll share your comments with our team to address the issues you encountered.We're committed to providing our guests with a positive experience, and we'll strive to make improvements to ensure a better stay for future guests. If you decide to give us another chance in the future, we hope to exceed your expectations. Thank you for choosing to stay with us, and we appreciate your feedback.

10/10 Eccellente

Deborah Meshaila

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We had a last minute check-in with a family of 6 and they were quick to accommodate! Very happy with the price and the quality of service and room
Soggiorno di 1 notte a marzo 2024
Risposta di Jasper Inn and Suites Management Team, il giorno 6 mar 2024
We're delighted to hear that we could accommodate your last-minute check-in with your family of six! Providing prompt and satisfactory service to our guests is always our priority, and we're thrilled that you were pleased with both the price and the quality of service and room.Your satisfaction means a lot to us, and we're grateful for your positive feedback. If there's anything else we can assist you with during your stay, please don't hesitate to let us know. We hope you have a wonderful time with us, and we look forward to welcoming you again in the future!

6/10 Soddisfacente

Brittany

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We have stayed here before, love the saunas, not a fan of the room we had this time, next to a door outside and was very noisy with people coming and going. Overall great though!
Soggiorno di 3 notti a febbraio 2024
Risposta di Jasper Inn and Suites Management Team, il giorno 1 mar 2024
Thank you for sharing your feedback with us. We're glad to hear that you enjoy our saunas, and we appreciate your continued patronage. We apologize for the inconvenience you experienced with the noise from the nearby door during your recent stay. We understand how disruptive it can be and will take your comments into consideration as we strive to improve our guests' experiences. We hope that despite this issue, you were still able to enjoy your overall stay with us. Please feel free to reach out to our team if there's anything else we can do to make your future stays more comfortable. We look forward to welcoming you back again soon.

8/10 Buono

krystyna

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a febbraio 2024
Risposta di Jasper Inn and Suites Management Team, il giorno 1 mar 2024
Thank you for the amazing ratings. Hopefully, you had a great time in Jasper and Rocky Mountains

10/10 Eccellente

Karen

Soggiorno di 3 notti a febbraio 2024
Risposta di Jasper Inn and Suites Management Team, il giorno 20 mar 2024
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had such a fantastic experience during your stay with us. Your kind words mean the world to us and serve as a wonderful encouragement for our team.

4/10 Scarso

Michael

Viaggio con la famiglia
Non mi è piaciuto: Condizioni e dotazioni della struttura
The place was ok and cute at the same time. It had a nice pool for the kids but a only warm hot tub. My biggest complain is the beds. Usually hotel beds are great and I have good sleeps. This time around I was tossing and turning, and my kids said the same for their beds as well. Also, the breakfast is way over priced considering many other hotels include the same breakfast for free.
Soggiorno di 2 notti a febbraio 2024
Risposta di Jasper Inn and Suites Management Team, il giorno 20 feb 2024
I appreciate your feedback on the accommodations. It sounds like the place had its positives with the nice pool for the kids and a warm hot tub. However, it's disappointing to hear about the discomfort with the beds, especially since a good night's sleep is crucial. Your observation about the breakfast pricing is valid too; the prices are considerate to competitive offerings. Hopefully, your next stay will be more comfortable and align better with your expectations. Thank you for sharing your experience.

8/10 Buono

Norma

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Jasper Inn and Suites Management Team, il giorno 20 feb 2024
Thank you for the ratings. Hopefully, you had a great time in Jasper

10/10 Eccellente

PATRICIA

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The loft room was super cute! Loved the fireplace and the little kitchen. Lots of parking.
Soggiorno di 2 notti a febbraio 2024
Risposta di Jasper Inn and Suites Management Team, il giorno 14 feb 2024
Thank you for your feedback! We're delighted to hear that you enjoyed the loft room, fireplace, and kitchen amenities. We strive to provide a cozy and convenient experience for our guests, and ample parking is always a plus. We look forward to welcoming you back soon!

10/10 Eccellente

Sandra Dee

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Very clean. Pool facility is great and well kept.
Soggiorno di 1 notte a febbraio 2024
Risposta di Jasper Inn and Suites Management Team, il giorno 12 feb 2024
We're thrilled to hear that you found our hotel to be very clean and that you enjoyed our pool facility! Maintaining a high standard of cleanliness and ensuring a well-kept pool area are top priorities for us, so it's wonderful to know that our efforts are appreciated. Thank you for taking the time to share your positive experience. We hope to welcome you back again soon for another enjoyable stay! If there's anything else we can do to enhance your experience, please don't hesitate to let us know.

10/10 Eccellente

Doug

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We have stayed at the hotel numerous times over the years. We love the space, and the wood burning fireplace. We bring our own firewood and kitchen items, and the hotel becomes our home away from home for summertime hiking or winter skiing at Marmott basin.
Soggiorno di 2 notti a febbraio 2024
Risposta di Jasper Inn and Suites Management Team, il giorno 12 feb 2024
It's wonderful to hear that you've made our hotel your go-to destination over the years! We're thrilled that you love the space and the cozy atmosphere created by the wood-burning fireplace. Bringing your own firewood and kitchen items truly makes it a personalized experience, turning our hotel into your home away from home.Summertime hiking and winter skiing at Marmot Basin sound like fantastic activities to enjoy in the area, and we're glad to be a part of your adventures. Thank you for choosing us as your accommodation choice time and time again. We look forward to welcoming you back for many more memorable stays! If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Safe travels!

10/10 Eccellente

Toni

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great option for rooms with kitchenette. It an older property and is a bit dated with small bathroom but everything was in good repair and clean. On site restaurant was awesome and we enjoyed the pool and dry sauna
Soggiorno di 2 notti a febbraio 2024
Risposta di Jasper Inn and Suites Management Team, il giorno 12 feb 2024
Thank you for sharing your feedback! We're delighted to hear that you found our rooms with kitchenettes to be a great option. We appreciate your understanding regarding the property's age and the small bathroom size. It's wonderful to know that everything was well-maintained and clean during your stay.We're thrilled that you enjoyed our on-site restaurant and took advantage of the pool and dry sauna amenities. Your positive comments inspire us to continue providing excellent service. If there's anything specific you think we could improve or if you have any additional suggestions, we'd love to hear them. We hope to have the pleasure of hosting you again in the future!

10/10 Eccellente

Stephanie

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I love everything about this place! Wish they had a 2nd pool for how big the inn is.
Soggiorno di 1 notte a febbraio 2024
Risposta di Jasper Inn and Suites Management Team, il giorno 5 feb 2024
Thank you for the perfect ratings and feedback. We apologize for the busy pool area over the weekend. Hopefully, you had an amazing rest of your stay.

10/10 Eccellente

Nikhil

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice
Soggiorno di 1 notte a febbraio 2024
Risposta di Jasper Inn and Suites Management Team, il giorno 5 feb 2024
Thank you so much for the perfect ratings and review. Hopefully, you enjoyed the time in Jasper

10/10 Eccellente

David

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
very good staff
Soggiorno di 3 notti a gennaio 2024
Risposta di Jasper Inn and Suites Management Team, il giorno 2 feb 2024
Thank you so much for your kind words. Hopefully, you had a great time in Jasper and Rocky Mountains

2/10 Terribile

Assad

Soggiorno di 1 notte a gennaio 2024
Risposta di Jasper Inn and Suites Management Team, il giorno 20 mar 2024
Thank you for taking the time to share your feedback with us. We're truly sorry to hear that your experience fell short of expectations. Your satisfaction is our top priority, and we take your comments very seriously.We apologize for the disappointment you encountered due to last minute cancellation which was not acknowledged by your travel agent. We would greatly appreciate the opportunity to discuss your concerns further and address them directly. Please feel free to reach out to us, and we'll do everything we can to make things right for you.

10/10 Eccellente

CHIUNG HAO

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff very helpful :)
Soggiorno di 4 notti a gennaio 2024
Risposta di Jasper Inn and Suites Management Team, il giorno 29 gen 2024
Thank you so much for your kind words. Hopefully, you had a great time in Jasper

8/10 Buono

Victoria

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Loved the rooms and area! Only issues we had was parking was DREADFUL. There was essentially no parking and I had to walk about a block with my bags and a toddler on my hip in the snow and mush. Wasn’t ideal. Other than that room was perfect.
Soggiorno di 1 notte a gennaio 2024
Risposta di Jasper Inn and Suites Management Team, il giorno 29 gen 2024
Thank you for the review and ratings. We really appreciate the feedback provided. Parking can be a big commodity in Jasper and we do have ample parking for the rooms on property based on first come first serve and also complimentary parking on the street. There is dedicated loading and unloading zone marked on the street in case parking on property is full. We apologize for any inconvenience caused and hope you had a great time in Jasper.

8/10 Buono

Leo

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Jasper Inn and Suites Management Team, il giorno 29 gen 2024
Thank you for the ratings. Hopefully, you had a great time in Jasper and Rocky Mountains.

10/10 Eccellente

Eileen

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a gennaio 2024
Risposta di Jasper Inn and Suites Management Team, il giorno 24 gen 2024
Thank you so much for the perfect ratings. Hopefully, you had great time in Jasper