Hotel vicino a Joe Capillo Park - Southbridge

“good”

“Good waffles! Great that a restaurant (for dinner) and a convenience store are adjacent. We plan to return.”

“We requested a room with handicap access. What we got was anything but. The room was at the end of a very long hallway, a distance that was nearly impossible for the handicapped individual.”

“Everything was excellent except friendly staff, clean room and all the areas, easy to park and the views 100/10”

“.”

“No soap in our shower. Stayed overnight quickly so didn't really allocate time to ask for some, but we really shouldn't have to do that at all.”

“Expedia needs to update this properties availability. There is NO RESTAURANT, BAR OR BUFFETT BREAKFAST on site. The inside smells stale. The rooms with a balcony are in the facility! You have to request a outdoor balcony. The facility needs a lot of TLC! The outside needs TLC. The grassy area is half grass half dirt with weeds. The building needs a desperate re-paint. There is no help available with your luggage. The beach is approximately 50×50ft. No water tours or boats. The lake is beautiful...

“We had to work late so having someone check us in late was great”

“Don't miss this lodge hidden in the green hillside near Sturbridge. Nice quiet location, and a neat 2nd storey veranda in Bldg 2 one can access from the upper lot to slow and and chill out. Very reasonable, and fairly priced Thank you.”

“Bed was too small smaller then frame has a 100 dollar deposit that they don’t mention when booked front staff was unhelpful barley has put let’s. Vending machine drinks were HOT.”

“The staff had no clue where things were the breakfast was messy juice machine broken coffee machine also they had a pot of crappy coffee.there pool was down and that is why I chose this spot.was told it hasn't worked in years.managment were rude.i never used this site to travel and I'm not very happy at all with my very expensive trip.the hotel was old and rundown the outside wasn't kept up the TV had 26 channels and half were blurry.i would like to know why you have this place as an option it...

“Lovely rooms and decor. Very thoughfu touches, including water in the rooms and snacks. Breakfast was very nice with a good variety. The host was so accomodating. ”

“The staff at front desk were rude! I have been trying to get in touch with a supervisor from this property for over a week now! I paid the full bill for the stay in Expedia and Fairfield Auburn charged me AGAIN for the room and is now refusing to refund my money. On top of all of that, Expedia is refusing to assist. I will NEVER use Expedia and and I will NEVER stay at another Fairfield Inn. Your customer service is pathetic.”

“Room was very clean and loved the rustic country decor. Fire place and jetted tub worked perfectly. ”

“Very good stay, excellent clean room, very good breakfast, really nice lobby/breakfast room and halls. Very quiet. The desk needs to be manned more consistently. Each time I went to the desk, it took a few minutes for someone in the back room to notice I was there - they were otherwise very helpful.”