Hotel a Kapenga

“The staff were most welcoming, helpful, and cheerful. Dinner and breakfast excellent. Beautiful grounds overlooking the lake. Comfortable room with outside table and chairs. (We did not use the gas freplace in the room.)”

“Friendly staff, enjoyed my stay and close to town😊”

“Ci siamo trovati molto bene, sia per la gentilezza del personale, stanza spaziosa, pulita, letto comodo, tutto perfetto. Ottimo posto fuori città nel verde, vicino a tutto. Consiglio. ”

“Very clean and modern. Unable to fault anything. Thank you, we will be staying again.”

“Food was great! The area around the property was beautiful!”

“Sufficient parking in and around the hotel. The hotel rooms are ageing although the housekeeping cleaning was top notch. Some maintenances needed in the bathrooms especially. We were delighted with Willow who checked us in. Saw her single handedly multitasking and being informative, while prioritising queues. The three girls at breakfast were stellar at service too! Housekeeping staff were warm and greeted us on floors. Loved the pool and sauna.(no pool towels available) but I’ll attribute that...

“Place was a dump. Toilet didn’t work properly, television didn’t work, remote needed batteries, wifi didn’t work properly. The food menu wasn’t even close to the pictures on line. It was run down and was a disaster. We paid for two nights but checked out after one. Only positive was Claire the manager. ”

“We really enjoyed our experience thanks.”

“Staff were all really welcoming and friendly. Nothing was too much to ask. Every appeared to enjoy being there and liked their work. The cabin we stayed in had everything we needed. The swimming pool was warm the kids had heaps to do. The location by the lake was perfect. We'd definitely return. ”

“Hotel curato e tranquillo ubicato ad alcuni chilometri da Rotorua. Se in possesso di macchina è l'deale per visitare la zona in alternativa lo sconsiglio perchè decisamente fuori mano. ”

“Too many minor issues with our room such as a broken shower head, carpet tacks sticking out of carpet, two single beds joined together but advertised as a extra large double bed, broken phone and kettle etc, reduced the enjoyment of our stay. I would not stay here again”

“stanza grande, con un seocndo letto sotot il divano, letto comodo, bagno grande, tutto per la colazione e anche un frigorifero. la piscina idromassaggio sempre aperta è ottima”

“Nice location a few km out of Rotorua. The park-like grounds are a bit odd with the Alice in Wonderland themed art, but peaceful and with nice views of the lake in the distance. The rooms are well appointed but have zero soundproofing: you will hear your neighbors snore and chat, and doors are so flimsy you hear everything going on in the common areas. Bring your best earplugs. Breakfast is decent, service can be slow. Tiny outdoor pool and two nice hot tubs. Maintenance is hit and miss: rooms...

“Best spot on Lake Rotorua. What a view. With 5 star service. ”