Hotel vicino a Kent Cyclopark - Gravesend

“The staff and the food were excellent and without fault. The rooms are similar to other Best Western hotels I've stayed in, in so much as they are a little dated, however the venue was quiet and I had a good nights sleep.”

“Staff were awesome. Hotel is clean and comfortable. Restaurant inside hotel had good value. Would definitely stay here again. ”

“Nice clean room, got parked outside and was able to check-in early. Good choice of drinks, a well supported pub which is nice to see. Nice hot shower in the morning too.”

“I'll start off with the positives. - Stunning view of the lake - Welcoming staff. - Clean Negatives - Dated rooms. The bathroom sink was cracked and held together with some form of yellow/brown epoxy. Kind of puts you off initially. - Shower had poor pressure and the shower head bracket did not support it properly. - The lighting in the bathroom is on the dim side. - Breakfast took a while to get served, we even had to ask for an ETA. Once it was served it was underwhelming. - Pillows are not...

“Very friendly and welcoming staff. This is a five hundred year old building so don't expect a Premier inn with nice even floors and shiny paintwork, however if you want a pub hotel with real character this place is a gem. Every member of staff was great and couldn't do enough to make the stay perfect. Unfortunately we didn't get to have a meal there but the breakfast is absolutely worth getting up for. We will be back. ”

“It’s a basic clean and neat hotel similar to Premier Inn.. it was expensive paid half the price not long ago, rather disappointing..”

“OK Lodge is just a name; what is is is a (nicely) extended and converted terraced house opposite a park; so now a few studio flats, with some common areas. Modern and clean but a couple of issues - like oven not even wired in; no table to eat off; and also whilst we booked for 3 adults and was confirmed; they called to say max was 2 adults & a child and would not refund the extra £50 for the 3rd adult (who couldn't now come of course) and I had to go through Expedia to get resolved. Hope these...

“If I posted a video of the condition, am not sure people would wanna make a booking again.”

“It was a scam I was messed around on the phone several times while I was waiting for yet another call from them the owner of the house turned up and wondered why I was stood outside his property he was very shocked when I showed him his address on the booking confirmation please beware”

“Average hotel but what let it down was: a) the check-in filling out forms when all provided at time of booking. Reception taking photos of credit cards with personal phones is risky and not standard. b) after asking 3 times with 2 different reception staff to get the heater turned off in my room (roasting) as the controls did not work on the radiator. Nothing happened and not fixed over a couple of days”

“Ho prenotato, per 2 notti, 2 camere con letto matrimoniale e mi han dato 2 camere con letti singoli. Dopo la richiesta di avere la camera esatta, mi hanno dato una camera che odorava di vecchio, muffa. Ci siamo fatti spostare e ci hanno dato una camera già occupata, ci hanno spostato ancora in una camera adatta. Nulla di che la camera se non per il fatto che era in mezzo a due camere già occupate da persone che si conoscevano e che han fatto casino fino a notte fonda. Nel parcheggio è presente...