Vacanze Kilwinning

Very impressive

The room looks nice, and I think the location is good. However, the maintenance could definitely be better. There’s no elevator, and the fan really needs a good cleaning. There were also no instructions on how to use the Google controller, which I think is also the thermostat. After about two hours of going back and forth by email, they finally told me to use the panel on the boiler to adjust the room temperature. As someone from Thailand, I’m not used to dealing with a giant boiler connected to the radiator, so it would have been really helpful to have some clear instructions from the beginning. The cabinet under the TV also looks like it’s about to fall off the wall. They really wanted to fix that, but honestly, I would have preferred them to fix the radiator first. One night, the fire alarm went off, and on another night, I think it was a door alarm that kept going off for about five minutes. What made everything more frustrating was that all communication had to be done by email. It took a lot of back and forth just to sort out relatively simple issues. Overall, the room and location are nice, but the maintenance and communication could definitely be improved.

Posizione perfetta per il centro città. Colazione abbondante e con scelta tra salato e dolce. All’arrivo è stata assegnata una camera che non era pronta ma il personale ha prontamente sostituito con un’altra quindi minimo disguido. Lo scarico del wc Non funzionava così al maturiamo stai costretti a lasciare il “presepe”. Per il resto tutto bene.

Tutto bene, purtroppo la scarsa elasticità della direzione non mi ha permesso di annullare l'ultima notte dato che ho dovuto lasciare la camera un giorno prima. Il comportamento è stato da grande catena alberghiera, non compatibile con la dimensione dell'hotel. Peccato

Camera ampia e spaziosa (suite) accessoriata di tutto unica nota negativa il divano letto fatiscente e davvero scomodo e le due televisioni erano praticamente inutili.