Valutazioni basate su 68 recensioni verificate

4,4 su 5
79% degli ospiti consiglia questa struttura
4,5 Pulizia della camera
4,6 Servizio e personale
4,3 Comfort in camera
4,2 Condizioni dell’hotel
Recensioni verificate di Expedia
5 su 5
di un viaggiatore verificato da Bolzano

Personale eccellente

Data di pubblicazione: 18-lug-2018
Cibo buonissimo, mare splendido (come tanti altri mari), struttura attenta all'ecologia ed all'impatto ambientale, personale fantastico, gentile, premuroso, etc (voto 10 e lode a Diem e Adelina reparto sala pranzo). Non preoccupatevi dei Beach Boys, li pensavo più aggressivi!!
Commenti Hotel
18-lug-2018 di Diamonds Mapenzi Beach Management, Hotel
Dear Andrea, Thank you very much for taking the time sharing your feedback following your recent stay at Mapenzi Beach Resort. It was indeed a pleasure to welcome you as our guests and to learn that you overall enjoyed your stay with us. At Mapenzi Beach Resort we strive to provide a superior service experience for every customer and we are continuously working on our performance in order to achieve our high service standards. Your Feedback is a gift for us and we are pleased to read your positive, memorable experience during your stay. Your kind compliments have been passed on to my fellow Team Members. In any service industry, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Again, thank you very much and we are looking forward to welcome you back at Diamonds Mapenzi Beach Resort in future. Best regards, Diamonds Mapenzi Beach Management
4 su 5
Consigliato
per Tutti
di un viaggiatore verificato

Ottima vancanza relax

Data di pubblicazione: 19-feb-2017
Pro: Personale e pulizia, ristorazione
Contro: bevande
Posizione: posizione tranquilla
Una struttura della giusta dimensione, mai code al ristorante, peraltro di ottimo livello. Peccato per le bevande che risultavano troppo annacquate (inclusi i succhi). Le camere sono spartane ma dotate di ogni confort e molto pulite. Personale attento e cortese, sempre sorridente e pronto a soddisfare ogni richiesta. Pur consapevoli della posizione dove il fenomeno delle maree è molto accentuato abbiamo comunque sofferto la mancanza di balneabilità per la maggior parte della giornata e nei pomeriggi, quando la marea saliva, il mare era pieno di alghe. In ogni caso, abbiamo fatto bellissime passeggiate fino alla barriera corallina. Temperatura eccezionale , molto caldo ma ventilato.
5 su 5
di un viaggiatore verificato

Data di pubblicazione: 31-dic-2018
Staff were extremely friendly and helpful. Facilities were always clean and tidy, and were well maintained. Beach villa (amazing view of the beach!) cleaned twice daiily and always nicely made up with flower decorations. Very comfortable beds. Local vendors, although very friendly, tend to mob guests who venture out onto the beach/ walk to the reef, and are extremely persistant. Food can become somewhat repetitive and could do with more variety.
Commenti Hotel
1-gen-2019 di Hotel Management , Hotel
Dear valued guest, Thank you very much for taking the time sharing your feedback following your recent stay at Diamonds Mapenzi Beach Resort. It was indeed a pleasure to welcome you as our guests and to learn that you overall enjoyed your stay with us. At Diamonds Mapenzi Beach Resort we strive to provide a superior service experience for every customer and we are continuously working on our performance in order to achieve our high service standards. Your Feedback is a gift for us and we are pleased to read your positive impressions/ comments about your stay with us. Please rest assured that we are looking into your comments related to our hotel operation and we regret to hear that you did not appreciate our food variety which includes: The Palm restaurant opened for breakfast, lunch and dinner on all-inclusive with a daily changed variety of fresh International, Mediterranean and African cuisine, different food stations and live cooking stations. The Beach Grill opened for lunch on all-inclusive, located on the beach under a wonderful big tree, where we do serve our light lunch. The Nakupenda Pizzeria opened for dinner on all-inclusive, located on the beach/ restaurant where we serve appetizer, pizzas and desserts. Furthermore our Pool Dinner as well as African Dinner on the beach on two different dates during the week which are one of the most popular events at the resort. In addition our Seafood restaurant Suli Suli to choose from a la carte menu with extra charge. Your kind compliments and comments have been passed on to my fellow Team Members. In any service industry, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation Again, thank you very much and we hope to welcome you once more at Diamonds Mapenzi Beach Resort in future. Best regards, Diamonds Mapenzi Beach Management
4 su 5
di un viaggiatore verificato

Data di pubblicazione: 14-nov-2018 su Hotels
Commenti Hotel
17-nov-2018 di Best regards, Diamonds Mapenzi Beach Management, Hotel
Dear Abey Greetings From Diamonds Mapenzi Beach Resort Thank you very much for the Report. Best Regards Diamonds Mapenzi Beach Management
5 su 5
di un viaggiatore verificato

Data di pubblicazione: 30-ott-2018 su Hotels
חוויה בלתי נשכחת!
Commenti Hotel
17-nov-2018 di Best regards, Diamonds Mapenzi Beach Management, Hotel
Dear Iris Greeting From Diamonds Mapenzi Beach Resort Thank you very much for taking the time sharing your feedback following your recent stay at Diamonds Mapenzi Beach Resort. It was indeed a pleasure to welcome you as our guests and to learn that you overall enjoyed your stay with us. Your kind compliments about your stay have been passed on to my fellow Team Members. we are looking forward to welcome you again in Our beatiful Resort. Best Regards, Diamonds Mapenzi Beach Management.
5 su 5
di un viaggiatore verificato

Alt var perfekt

Data di pubblicazione: 27-ott-2018 su Hotels
Super hotel - super service - super mad - super omgivelser - den bedste ferie vi har haft , takket være det søde personale ( Elisabeth var super sød ) , hotellet ligger perfekt og bliv ik skræmt at de sælgere på stranden , de må ikke komme op til hotellet , vi købte ture af en Ali Baba på stranden og kan varmt anbefale ham . Stranden er det smukkeste og de bungalows man bor i er så smukke . Vil helt klart komme tilbage en dag .
Commenti Hotel
31-ott-2018 di Best regards, Diamonds Mapenzi Beach Management, Hotel
Dear valued Guest, Thank you very much for taking the time sharing your feedback following your recent stay at Diamonds Mapenzi Beach Resort. It was indeed a pleasure to welcome you as our guests and to learn that you overall enjoyed your stay with us. Your kind compliments about your stay have been passed on to my fellow Team Members. In any service industry, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. we are looking forward to welcome you back once more at Diamonds Mapenzi Resort in future.
5 su 5
di un viaggiatore verificato

Data di pubblicazione: 23-ott-2018
Had the most amazing stay here. Cocktails in the menu were superb. Surrounding just beautiful and the staff could not do enough for you.
Commenti Hotel
27-ott-2018 di Maybryante, Hotel
Dear valued Guest, Greetings From Diamonds Mapenzi Beach Resort Thank you very much for taking the time sharing your feedback following your recent stay at Diamonds Mapenzi Beach Resort. It was indeed a pleasure to welcome you as our guests and to learn that you overall enjoyed your stay with us. Your kind compliments about your stay have been passed on to my fellow Team Members. In any service industry, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Again, thank you very much and we are looking forward to welcome you back once more at Diamonds Mapenzi Resort in future. Best regards, Diamonds Mapenzi Beach Management
4 su 5
di un viaggiatore verificato da Arusha

Data di pubblicazione: 23-ott-2018
Great swimming pool for the kids and beach, loved that place!
Commenti Hotel
24-ott-2018 di Maybryante, Hotel
Dear Aurelie Greeting from Diamonds Mapenzi Beach Resort. Thank you very much for taking the time sharing your feedback following your recent stay at Mapenzi Beach Resort. It was indeed a pleasure to welcome you as our guests and to learn that you overall enjoyed your stay with us. At Mapenzi Beach Resort we strive to provide a superior service experience for every customer and we are continuously working on our performance in order to achieve our high service standards. Your Feedback is a gift for us and we are pleased to read your positive, memorable experience during your stay. Your kind compliments have been passed on to my fellow Team Members. In any service industry, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. and we are looking forward to welcome you back at Diamonds Mapenzi Resort in future. Best regards, Diamonds Mapenzi Beach Management
4 su 5
Consigliato
per Tutti
di un viaggiatore verificato da South Africa

Data di pubblicazione: 4-set-2018 su Orbitz
Contro: Faster cleaning service and stronger drinks.
Nice hotel. The food was better than we expected, though the desserts could be better. The staff was very kind. The talent show one evening felt a bit like a minstrel show. The drinks could be stronger and better made.
Commenti Hotel
5-set-2018 di Hotel Management, Hotel
Dear Haley, Thank you very much for taking the time sharing your feedback following your recent stay at Diamonds Mapenzi Beach Resort. It was indeed a pleasure to welcome you as our guests and to learn that you overall enjoyed your stay with us. At Diamonds Mapenzi Beach Resort we strive to provide a superior service experience for every customer and we are continuously working on our performance in order to achieve our high service standards. Your Feedback is a gift for us and we are pleased to read your positive impression about your stay with us. However, please rest assured that we are looking into your comments, investigating and taking the appropriate measures in order to prevent future occurrence. Furthermore additional training's are taking place to keep our high standard for each guest. Again, thank you very much and we hope to welcome you once more at Diamonds Mapenzi Beach Resort in future. Best regards, Diamonds Mapenzi Beach Management
5 su 5
di un viaggiatore verificato

Data di pubblicazione: 4-set-2018 su Hotels
Vi opplevde personalet som svært serviceinnstilte. Rommene var rene og fine med en idyllisk beliggenhet på det store området. Nydelig og variert mat til alle måltider. Flott basseng og et variert aktivitetstilbud for store og små. Stranda påvirkes av tidevannet, men vi synes dette var helt greit, siden vi fint kunne bade i bassenget de aktuelle timene. Litt slitsomt med selgere på stranden. Dette stedet hadde alt en barnefamilie kan trenge for å få en vellykket bade-og solferie.
Commenti Hotel
5-set-2018 di Hotel Management, Hotel
Dear Valued Guest, Thank you very much for taking the time sharing your feedback following your stay at Diamonds Mapenzi Beach Resort. It was indeed a pleasure to welcome you as our guests and to learn that you overall enjoy your stay with us. At Diamonds Mapenzi Beach Resort we strive to provide a superior service experience for every customer and we are continuously working on our performance in order to achieve our high service standards.Your Feedback is a gift for us and we are happy to read your positive comments and impressions about your stay. Your kind compliments have been passed on to my fellow Team Members. In any service industry, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Again, thank you very much and we are looking forward to welcome you back at Diamonds Mapenzi Beach Resort in future. Best regards, Diamonds Mapenzi Beach Management