Valutazioni basate su 94 recensioni verificate

4,3 su 5
81% degli ospiti consiglia questa struttura
4,4 Pulizia della camera
4,5 Servizio e personale
4,3 Comfort in camera
4,2 Condizioni dell’hotel
Recensioni verificate di Expedia
5 su 5
di un viaggiatore verificato da Bolzano

Personale eccellente

Data di pubblicazione: 18 lug 2018
Cibo buonissimo, mare splendido (come tanti altri mari), struttura attenta all'ecologia ed all'impatto ambientale, personale fantastico, gentile, premuroso, etc (voto 10 e lode a Diem e Adelina reparto sala pranzo). Non preoccupatevi dei Beach Boys, li pensavo più aggressivi!!
Commenti Hotel
18 lug 2018 di Diamonds Mapenzi Beach Management, Hotel
Dear Andrea, Thank you very much for taking the time sharing your feedback following your recent stay at Mapenzi Beach Resort. It was indeed a pleasure to welcome you as our guests and to learn that you overall enjoyed your stay with us. At Mapenzi Beach Resort we strive to provide a superior service experience for every customer and we are continuously working on our performance in order to achieve our high service standards. Your Feedback is a gift for us and we are pleased to read your positive, memorable experience during your stay. Your kind compliments have been passed on to my fellow Team Members. In any service industry, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Again, thank you very much and we are looking forward to welcome you back at Diamonds Mapenzi Beach Resort in future. Best regards, Diamonds Mapenzi Beach Management
4 su 5
Consigliato
per Tutti
di un viaggiatore verificato

Ottima vancanza relax

Data di pubblicazione: 19 feb 2017
Pro: Personale e pulizia, ristorazione
Contro: bevande
Posizione: posizione tranquilla
Una struttura della giusta dimensione, mai code al ristorante, peraltro di ottimo livello. Peccato per le bevande che risultavano troppo annacquate (inclusi i succhi). Le camere sono spartane ma dotate di ogni confort e molto pulite. Personale attento e cortese, sempre sorridente e pronto a soddisfare ogni richiesta. Pur consapevoli della posizione dove il fenomeno delle maree è molto accentuato abbiamo comunque sofferto la mancanza di balneabilità per la maggior parte della giornata e nei pomeriggi, quando la marea saliva, il mare era pieno di alghe. In ogni caso, abbiamo fatto bellissime passeggiate fino alla barriera corallina. Temperatura eccezionale , molto caldo ma ventilato.
5 su 5
di un viaggiatore verificato

Data di pubblicazione: 9 mar 2020 su Hotels
Toppenbra!
Commenti Hotel
9 mar 2020 di Hotel Management, Hotel
Dear Jennie, Your Feedback is a gift for us and we are pleased to read your positive comment and review score. Thank you very much and we are looking forward to welcome you again at Diamonds Mapenzi Beach Resort in future. Best regards, Diamonds Mapenzi Beach Management
3 su 5
di un viaggiatore verificato da Pretoria

Data di pubblicazione: 2 mar 2020
It's a beach front hotel! Pros: As it is a little higher than the beach, the beach boys would just bother you when you would go to the beach, when you are inside the hotel property they don't. They serve coconut water daily, and for it was a big plus! It's a big hotel, lots of sunbeds and places to hang around Cons: The beach was full of seaweed, and for the 8 days that I was there they just cleaned the excess on the sand just once. Other surrounding hotels did it more often. If you want fresh beach towels, you have to give them back the used ones till 6pm. As there is sun till 7pm, for me it was a problem, as I needed to cut short my day so I'd have fresh towels the next day. For a 4 star hotel, I wasn't expecting that. On Sundays and Thurdays nights, they serve dinner outside, with live music. It was really nice, except the music went till 10:15pm and 10:30pm, and it really bothered me, as I was jet lagged and wanted to sleep early, but the music was loud.
Commenti Hotel
2 mar 2020 di Hotel Management, Hotel
Dear H, Thank you very much for taking the time sharing your feedback following your recent stay at Diamonds Mapenzi Beach Resort. It was indeed a pleasure to welcome you as our guests. At Diamonds Mapenzi Beach Resort we strive to provide a superior service experience for every customer and we are continuously working on our performance in order to achieve our high service standards. Your Feedback is a gift for us and we are pleased to read your positive impressions/ comments about your stay with us. However, please rest assured that we are looking into your constructive feedback and taking the appropriate measures to prevent future occurrences where possible in order to keep our high service standard for each guest. Your kind compliments and comments have been passed on to my fellow Team Members. In any service industry, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Again, thank you very much and we hope to have a chance to welcome you once more at Diamonds Mapenzi Beach Resort in future.
5 su 5
di un viaggiatore verificato

Data di pubblicazione: 26 feb 2020
We had a wonderful two nights, we here my boyfriend. We were able to enjoy
Commenti Hotel
27 feb 2020 di Hotel Management, Hotel
Dear Valued Guest, Your Feedback is a gift for us and we are pleased to read your positive comment and review score. Thank you very much and we are looking forward to welcome you again at Diamonds Mapenzi Beach Resort in future. Best regards, Diamonds Mapenzi Beach Management
5 su 5
di un viaggiatore verificato

Data di pubblicazione: 20 feb 2020
Commenti Hotel
21 feb 2020 di Hotel Management, Hotel
Dear Valued Guest, Your Feedback is a gift for us and we are pleased to read your positive review score. Again, thank you very much and we are looking forward to welcome you again at Diamonds Mapenzi Beach Resort in future. Best regards, Diamonds Mapenzi Beach Management
5 su 5
di un viaggiatore verificato

Kanonhotell på Zanzibar

Data di pubblicazione: 25 dic 2019 su Hotels
Ett mkt bra hotell beläget direkt på stranden. Personalen var fantastisk, otroligt hjälpsam och trevlig. Hotellet kan definitivt rekommenderas. Vi bodde i bungalows på stranden vilket också rekommenderas starkt. Bra att veta är att det är mkt långgrunt och under lågvatten är det riktigt långt till "havet".
Commenti Hotel
25 dic 2019 di Hotel Management, Hotel
Dear Thomas, Your Feedback is a gift for us and we are pleased to read your positive comment and review score. Again, thank you very much and we are looking forward to welcome you again at Diamonds Mapenzi Beach Resort in future. Best regards, Diamonds Mapenzi Beach Management
4 su 5
di un viaggiatore verificato

Data di pubblicazione: 17 dic 2019 su Hotels
Commenti Hotel
18 dic 2019 di Hotel Management , Hotel
Dear KORIN, Thank you very much for sharing your feedback. We are pleased to read your positive review scores and hope to have a chance to welcome you once again at Diamonds Mapenzi Beach Resort. Best regards Diamonds Mapenzi Beach Management
4 su 5
di un viaggiatore verificato

CORRECTO Y BONITO

Data di pubblicazione: 28 nov 2019 su Hotels
Estuve con mi pareja en este hotel un total de 2 noches en régimen de todo incluido. La verdad que al llegar nos decepcionamos un poco porque la zona de la piscina no es tanto como aparece en las fotos. Es bonita, pero más simple de lo que parece. También dio la casualidad que en el hotel en esos días habían hospedados unos clientes muy escandalosos que nada más el primer día nos saturaron, ya que hacían mucho ruido que llegaba hasta el bar de la playa (que está a 40 metros de la piscina). Esa misma noche (jueves) organizaron una cena alrededor de la piscina y poco a poco nos fue ganando el hotel. La comida es estupenda y variada. Y nuestra habitación (una superior), enorme y con todo lo necesario. Habían snacks y bebida durante todo el día tanto en el bar de la piscina como en el de la playa.
Commenti Hotel
29 nov 2019 di Hotel Management , Hotel
Dear Valued Guest, Thank you very much for sharing your feedback. We are pleased to read your positive review and scores and hope to have a chance to welcome you once again at Diamonds Mapenzi Beach Resort. Best regards Diamonds Mapenzi Beach Management
4 su 5
di un viaggiatore verificato

Fint hotel til prisen

Data di pubblicazione: 24 nov 2019 su Hotels
Fint hotel til prisen...
Commenti Hotel
25 nov 2019 di Hotel Management, Hotel
Dear Valued Guest, Your Feedback is a gift for us and we are pleased to read your positive comment and review score. Again, thank you very much and we are looking forward to welcome you again at Diamonds Mapenzi Beach Resort in future. Best regards, Diamonds Mapenzi Beach Management