Vacanze Kunitachi

Struttura bella, personale straordinario e molto gentile. Stanza un po’ piccoline per 4 persone con pochi spazio di passaggio nel mio caso, bagno con doccia e vasca davvero bellissimo(praticamente hai una stanza di circa 4mq di doccia e vasca) . Nel complesso consiglio molto. Ps nelle vicinanze molto vicina c’è la fermata della metro utilissima

If you are looking for tranquility in the middle of a big city, this hotel is for you! The staff were so helpful and friendly and the gardens on the property were incredible. Beds are smaller and harder than expected but we made them work. The only other thing that I didn’t care for was having to pay to use the pool. That was strange…so we only went one time, which was a bummer.

The front desk receptionist were not very welcoming. She literally rolled her eyes at me behind her mask. Sheets had blood stain. Didn’t provide enough towels for our four nights stay. Communication is an issue the front desk receptionist. He did confirm that I would be able to call a taxi upon on my departure. It ended up being a hassle.

The room was nice and clean, breakfast is great and they also have gluten free bread for breakfast, a very nice service for celiac people. The staff was very kind and helpful, the location is great near Ueno station. Highly recommended!