Hotel vicino a Lago delle Fate - Macugnaga

“Pulito e dortesia e cellente”

“Ottima struttura , letti comodi , eccellente colazione specialmente i dolci ”

“Stanza comoda e pulita Frigobar non funzionava Personale gentile”

“Thankfully this wasn’t my first trip to Saas-Fee or I’d never go back… I’ve been going for more than 10 years and we have a place in the village but needed somewhere bigger to accommodate family. Topline… the place is well past its sell by date and the interaction with the hosts - Saas Holidays - wasn’t great. On arrival we had our apartment number on our booking and told the concierge on the phone. He said that he didn’t have the booking reference so as long as we had the number on our...

“The room was clean, and the staff were very courteous and helpful. The room setup was strange with low ceilings in places due to the rafters, the narrowest staircase (with split steps) that I have ever used, and only one window in the door to the small balcony. Skylights were largely covered with snow, and noise from the next room continued until the late evening. Not exactly what I expected, so overall just okay.”

“Alles war erste Klasse. ”

“tout était parfait et accueil très sympa”

“La chambre bien équipée, les repas petit déjeuner et dîner de qualité, le personnel agresble”

“all fantastic!!!”

“la reception non è stata competente per check out , ha richiesto il pagamento al cliente quando la camera era già stata pagata da agenzia, che è dovuta intervenire almeno 3 volte. Mi domando se fosse stata domenica e l'agenzia fosse stata chiusa come poteva risolversi il problema del pagamento, il cliente avrebbe dovuto fare un doppio pagamento? Queste situazioni sono alquanto sgradevoli !”

“All was good!”

“We booked this at the very last minute after having to deviate from our ski touring plan around Saas Fee. The staff were really nice and friendly, the rooms clean and functional with nice views and the breakfast was excellent and really good value.”

“Alles ok, sehr freundliches Personal! schade waren die Fenster voll Schimmel im Bad und in den Zimmern. Das Frühstück ist sehr gut, aber es ist leider nur am Anfang alles vorhanden und gewisse Sachen werden nicht nachgefüllt. Alles in allem aber sehr empfehlenswert ”

“Buona posizione vicino al parcheggio. Ottimo servizio ristorante, cortesia e simpatia del personale. Pulito e originale nell’arredamento della camera e degli spazio comuni. Bella la terrazza esterna.”

“This property is amazing. It was, by far, the highlight of our trip traversing Switzerland. Alexandria at check in was amazing. She helped us to navigate and shift our itinerary due to closures. She was beyond kind. Our room, wow, AMAZING! We had a lovely little balcony with direct views of the Matterhorn. We were so very pleased. I highly recommend Schloss Zermatt. Best breakfast and afternoon snacks.”

“Very nice and clean place. Staff is excellent.”