Hotel a Lago Koontz

“very nice”

“The place has been painted on the outside and that is about it. The sign is blown off so if it wasn’t for the signs at the main road you wouldn’t know where it was. We didn’t stay for breakfast but it had a bit of everything. The room was clean. Just very old. Smelled bad. Staff at check in and out was very nice.”

“We checked in and our first room was visibly dirty. I asked for housekeeping to come address the issues and was informed that housekeeping was not available until the following morning. I asked for a new room and was given one, but it was only slightly better than the first. We ended up buying our own cleaning supplies and cleaned ourselves. All of the touch points were very dirty and grimy. I discussed with the staff who were apologetic and they did try to fix the specific items I listed. I...

“The room was amazing and the owners were extremely friendly. ”

“El hotel es cómodo, pero hasta ahí.”

“Everywhere was dirty e full of spots. ”

“Very outdated/dirty? The bed was clean and the staff were nice but that is about all that was positive about this stay. Pictures are deceiving.”

“This is the second time we stayed in this hotel in 2 years. Both times we had issues with outlets, the lamps and USB outlets. This time they had lamps that the outlets didn't work, we had one outlet and one usb that worked in the whole room. The outlet by the a/c did not work at all and the lamp in the corner had a missing bulb. In the bathroom the fan did not work and the floor was dirty. This time I got a coffee maker that worked which was nice, last time It didn't. They say there is...

“Quiet and clean property. Beds were comfy, shower was hot. Only negative was the pool was almost to cold to swim.”

“We stayed there for a wedding and it was very nice!”

“Was looking for a last minute booking and this property was a nice surprise in terms of atmosphere, accommodations, friendliness and helpfulness of staff. Would love to return and I recommend this property”

“.”

“97 degrees outside. The A/C in my room did not work properly. Sweating all night as it would not cool my room. All I got at the front desk the next morning was, “Sorry.” Will find a different place to stay on my trip out west next summer! :(”

“I loved how they provided Dove Shampoo, Conditioner, Body wash, hand soap and lotion. My husband also forgot his razor and shaving cream and they gave us some Complimentary.”