Hotel vicino a Lake Forest College - Chicago

“Room was clean and excellent staff”

“Warm welcoming staff, with good rooms, new bathrooms well maintained.”

“The hot tub was not available and covered up. Also, the basketball court that was advertised was missing the hoops. Finally, when asked for towels for the pool area, the front desk person was on the phone and acted very irritated to be bothered (a f-bomb was even overheard in response to the question to whoever she was talking to). Stairs and hallways needed to be vacuumed. The room itself was clean enough, but furniture outdated. Breakfast was up and running before 7:00 which was nice since we...

“Great place to stay with kids or friends and family. Basketball court and pool table for added fun.”

“Very friendly and helpful staff”

“I highly recommend choosing a different place to stay. The room conditions were unacceptable and completely uncleaned. To make matters worse, management refused to allow a room upgrade and denied housekeeping service throughout my multi-night stay, explicitly stating they were prioritizing a large reunion group instead. The front desk staff were incredibly rude and dismissive when I brought up these issues. This was a terrible experience from start to finish, and the hospitality here needs a...

“.”

“The place was clean. Everything in our room worked especially the a/c. Didn’t use the coffee machine. The fridge in the room worked very well.”

“This was a great property and the staff was super helpful and accommodating. The room was big and beds were comfy I wasn't fully impressed the pool area. The chlorine smell was a little overwhelming.”

“The blanket had a rip in it. Very mediocre hotel. Not my favorite IHG hotel”

“I was looking forward to staying at this hotel, the description and amenities sound fab, but once there, I didn't get the same feel. Vintage vibe in decor, that was cool, but it was just a little dirty. My room only had one towel, I did ask the front desk, and they didn't have any, and house keeping doesn't get in till 7:30 am. The elevators have spilled food/beverages on the walls and carpeting that really needed to be wiped up. The front of the property had beer cans on the ground outside the...

“Superior would definitely visit again”