Hotel a Lake San Marcos

“The lake was the highlight. The staff at the front desk were not the best honestly. The manager Sarah was not skilled at guest relations. She was defensive and arrogant. Her only aim was to get the last word in. She did not listen well nor was she able to put herself in the guests shoes. In short she did not have the skill set for dealing with guests. Her staff were like robots. No smiling and not much engaging at all. It was just do what they can and on to the next guest. The front...

“We didn’t use any amenity’s. Although if you make your reservation through a third party. You should be able to use your gambling points towards your room.”

“lovely property, the staff was very accommodating and understanding as our reservation came in at midnight due to last minute cancelation from our previous location. the staff helped us find a room and be comfortably accommodated. my only comment would be the soap and shampoo provided in the room. i personally did not find it to be enough for 2 people. other than this. we would definably come back again.”

“Parking was not too difficult but you couldn't part on the ground floor. They won't let you bring in your own alcoholic beverages even if you drink them in your room and never enter the casino. Expect concerts on Fridays and Saturdays so make sure your room is on the other side of the hotel so that the noise is bearable.”

“Tutto ok”

“This place is pretty nice overall. Breakfast items were limited, but it’s very nice they offer it (waffles, toast & muffins, coffee & juice, oranges). They do charge $100 for their deposit not $50 anymore and check out used to be before noon- it still says noon on their Expedia page, but it is 11am. No big deal, since most places do have 11am checkout deadlines, though there are a few that have 12pm checkouts w no additional charge. I got in very late the previous night (after 11pm) and the...

“Il motel è nella media…le camere erano pulite, ma il Wi-Fi era inesistente. Non prendeva nelle camere! ”

“Love the owners of this place”

“Location”

“Some hotels don't have coffee in the room and I appreciated that and the fridge. The only negative is the area is a little sketchy but it's not the hotels fault.”

“Per una notte di passaggio ma sono rimasta piacevolmente stupita dalla pulizia e dalla stanza in sé, spaziosa e super nuova, ottimo ! ”

“Vecchia struttura rimediata alla meglio T”

“no one smiled or said good morning the parking lot was next to the rooms, always seemed dirty. Complimentary breakfast was "adequate" Packaged pasties. packaged instant oatmeal.”

“Great room and nice location. It was close to coffee shops, restaurants and the beach.”

“The staff were very professional;the room and the facilities were clean. By the way the breakfast was great! A big thanks to the general manager”

“The hotel needs a remodel and good cleaning. Should look into changing the check in time from 4:00 pm to a little earlier and the exercise room should not be limited to certain hours of use.”

“We spent two days here for a trip to Knotts Berry Farm. Everything was great! I had a scare because I left my wedding rings in the room but they ended up finding them and helping me arrange for delivery since we had already left the state. Thank you!!!!”

“Was a last minute spot, Wouldn't stay here with my family again, but I would stay there if I was by myself on a business trip”

“Didn't like the stairs and the rattling window all night.”