Hotel vicino a Lake Wawasee - Syracuse

“This place was very filthy and unfit to stay in. We cancelled our room there.”

“Very clean”

“Staff”

“Solo traveler. This hotel was great! Felt safe and it was easy to find right off a major highway”

“Easy check in. Clean rooms. Close to shopping and restaurants.”

“Thank goodness the room floors are hardwood because the carpet in the hallways was badly stained everywhere and not well maintained. The staff was nice/friendly but I would likely pay a bit more just to stay in a place that is much cleaner.”

“Staff was helpful and had a nice stay overall.”

“In 10 days I had the room cleaned only 3 days They said that cleaned was on request I usually use this chain but it was the first time some like this happened”

“Very helpful staff.”

“Called immediately after making a reservation online and asked if they could make sure I could get a room with a bathtub, the lady said that was totally fine and that she would make a note so when my room gets set that it would be a room with a bathtub. When I got there and asked if I was getting a bathtub room they said yes. My room didn't have a bathtub lol so I went out and thankfully they changed rooms. We stayed two nights, the first morning there the breakfast was pretty good, but the...

“Carpets dirty. Had to change room middle of night due to non working TV and non working shower. Bought mat for shower in 2nd room. Was scared of fungal disease not real clean. Front desk clerk tried to help. Also refrigerators had to call maintenance from outside to fix. Pillows not full size very small. Also shampoo and cream rinse empty. Hair dryer missing replaced 2nd day. Pool looked good. Breakfast o.k.”

“Roaches in our room. Place being remodeled. Gave us a credit but then they took it back. This place will not be my first choice next time I come through town.”

“-”

“It was a very comfortable nights stay. Would recommend this hotel.”