Hotel vicino a Lakkam Waterfalls Munnar - Devikolam

“Average room don't expect high level ”

“A good resort for a getway from the city crowd ..”

“Stunning property and amazing staff!”

“Spa staff rushes people not able to explain well. Dining staff is good but slow and not trained well. ”

“The hotel is dated. The rooms are in desperate need of refurbishment. We had booked an extra bed and was not provided a pillow. The bathroom was not clean. We were meant to stay for two nights and checked out after the first night. The breakfast is substandard. The hotel seems short staffed—when we checked out it was the bellhop that did the processing of the paperwork and not the reception staff and this was around 9am. According to their ‘proforma invoice’ we are owed a refund of Rs. 5407...

“This place was just ok for a hotel in India. It’s so far up a mountain that access to outside food and drivers are slim, so you are at the hotel’s mercy for pretty much anything. The balcony was nice and so was the view. No ac in this hotel, and no mosquito nets. There was a really old plug in fan in the room though and it didn’t really fit well with the rest of the room. None of the outlets worked. They are the old India outlets, so the front desk had to bring up their converters. Not...

“Very nice, modern hotel with clean and comfortable rooms. The staff were excellent, courteous, and made the stay feel welcoming. Overall, it was a very pleasant stay. The only area for improvement was noise, as there was a low humming sound from the bathroom ceiling and corridor noise could carry into the room at times. With a bit more attention to soundproofing, the guest experience would be even better.”

“The hotel is falsely advertised, the view outside was of a wall, the bed was stiff, limited hot water, there was no mini bar as advertised, the curtains didn’t little to block out the light, little toilet paper, the aircon droned on humming the whole time, the walls are thin so you can hear other peoples conversations, showers, phones ringing and people walking up and down stairs. The garden part of the hotel was only for three cottages, the rest concrete. Very expensive compared to other places...

“Front desk and management were superior! The area around the properties were lovely and wild! The rooms are nestled amid the trees and the morning bird calls are so serene. The rooms are a little old-fashioned, but everything worked and the room was spotless. A great place to stay.”

“The staff is very rude and unfriendly. The rooms are very different as to what is shown in the poctures. Restaurant kitchen is not clean. Team memebers from Happy Hub were good.”

“The location of the property, the ambience, the hospitality of staff members, the food, and the Ayurvedic massage center were excellent. There's no elevator in the property, so if you are travelling with individuals who have difficulty walking, you must ask for a room on the ground floor.”

“The Hotel deserves 5 stars coz of location, cleanliness, delicious freshly prepared food from their kitchen, and friendly staff who are also very accommodating. However, guests are inconvenienced due to 1) no desk in room. I was told by reception that desks are available in superior rooms and not in basic rooms. I checked hotel’s website and don’t see any mention of desks in superior/ other rooms or any photos showing desk in room?? 2) Electrical outlets locations are poorly located in relation...

“It was amazing, we got a room with excellent view. The staff were very nice and the manager was also very friendly. They even gave medicine for one of my friend who was ill. Overall loved the stay and the staff .”